Adobe InDesign vs. DocuSign CLM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Adobe InDesign
Score 9.2 out of 10
N/A
Adobe InDesign supports creating digital and print documents such as flyers, stationary, posters, and other types of media, with rich graphics, images, and more. Adobe InDesign is available standalone or as part of the Adobe Creative Suite collection of media management and creation products.
$31.49
per month
DocuSign CLM
Score 8.3 out of 10
N/A
DocuSign CLM, formerly SpringCM, is a cloud-based platform that can be used to manage documents, contracts and related collateral. The solution includes workflows that can be tailored to an organization's business processes. It is also designed to accelerate team collaboration. SpringCM was acquired by DocuSign in the summer of 2018.
$15
per month
Pricing
Adobe InDesignDocuSign CLM
Editions & Modules
Monthly Plan
$31.49
per month
Annual Plan, Prepaid
$239.88 ($19.99)
per year (per month)
Annual Plan, Paid Monthly
$251.88 ($20.99)
per year (per month)
Personal
$15
per month
Real Estate Starter
$15
per month
DocuSign for Realtors
$35
per user/per month
Standard
$40
per user/per month
Business Pro
$60
per user/per month
Starter
$75
per month
Intermediate
$450
per month
Advanced Solutions
Contact sales team
Real Estate Plus, Broker Edition
Contact sales team
Sandbox Account
Free
Enterprise Offerings
Contact sales team
Offerings
Pricing Offerings
Adobe InDesignDocuSign CLM
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Adobe InDesignDocuSign CLM
Top Pros
Top Cons
Best Alternatives
Adobe InDesignDocuSign CLM
Small Businesses
CorelDRAW Graphics Suite
CorelDRAW Graphics Suite
Score 9.5 out of 10
PandaDoc
PandaDoc
Score 8.9 out of 10
Medium-sized Companies
Canva
Canva
Score 9.2 out of 10
PandaDoc
PandaDoc
Score 8.9 out of 10
Enterprises

No answers on this topic

Conga CLM
Conga CLM
Score 8.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Adobe InDesignDocuSign CLM
Likelihood to Recommend
9.2
(95 ratings)
8.9
(35 ratings)
Likelihood to Renew
10.0
(3 ratings)
-
(0 ratings)
Usability
9.0
(5 ratings)
-
(0 ratings)
Availability
9.0
(1 ratings)
-
(0 ratings)
Performance
9.0
(1 ratings)
-
(0 ratings)
Support Rating
5.0
(64 ratings)
1.0
(1 ratings)
In-Person Training
10.0
(1 ratings)
-
(0 ratings)
Online Training
8.0
(1 ratings)
-
(0 ratings)
Implementation Rating
9.0
(1 ratings)
-
(0 ratings)
Configurability
8.0
(1 ratings)
-
(0 ratings)
Product Scalability
9.0
(1 ratings)
-
(0 ratings)
User Testimonials
Adobe InDesignDocuSign CLM
Likelihood to Recommend
Adobe
Adobe InDesign is very well suited to image-heavy publications, such as children's books, cookbooks and coffee table books. It gives you almost complete control how to arrange these elements, and to be able to tweak them with precision. The software is an absolute necessity if one is developing interactive eBooks, especially for the Apple iTunes store. Unless coded by hand, I am not aware of any other tools to handle this. It is a powerful toolset, and can take on most anything publishing related that you throw at it. I personally have found that it doesn't do too well with reflowable eBooks (like for Kindle Amazon), but it retains that capability.
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DocuSign
DocuSign is useful for collecting electronic signatures on isolated documents and packets that are administered separately or integrated into another system. DocuSign is integrated into our onboarding system, Paylocity, which is where the employee completes all onboarding tasks required for employment. Integrating DocuSign with Paylocity allows us to send documents that require more than one signature along with other onboarding tasks, which makes for a less confusing onboarding experience for the worker. DocuSign also allows us to automatically run E-Verify from the integrated Form I-9 Document, which saves us lots of time onboarding each employee.
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Pros
Adobe
  • Customization - With Adobe InDesign, as well as many other applications in the Adobe Creative Suite, I can fully customize my workspaces and save different workspaces. This makes it easy to navigate through my project and have the panels and tools I need easily accessible and configured based on my project needs.
  • Styles - Adobe InDesign has character styles, object styles, and tables styles. This speeds up my workflows and allows me to easily apply the same format across multiple elements. This is super helpful, especially when working with length documents.
  • File compatibility - I can easily export my files into so many different file types.
  • The Book feature - This feature is really helpful when creating books or very long documents with multiple sections.
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DocuSign
  • Alerts when documents are signed
  • Notifications if customers don't complete any or all of their required tasks
  • Showing clients exactly where to sign
  • Making signing easy and fast
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Cons
Adobe
  • Ordering the pages with dragging is a bit counter-intuitive
  • The "Links" section needs improvement - it might be very beneficial to have the links displayed (and saved) in the "links" sections for dragging and reusing without having to re-insert
  • I think the relinking option works well - Would it be possible to the automatic relink to work even if file was renamed? A prompt will be [shown] to the user to help them approve or disapprove of this action.
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DocuSign
  • Increase sending limit for initial plans
  • Faster return for client service requests
  • When correcting a document, no new email is sent for notification of an update. The clients have to go back to the old document, and it feels uncomfortable for them.
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Likelihood to Renew
Adobe
I've had great experiences with the product and plan to continue to use it. It has been my go-to product for designing and creating materials. I have had great luck with it and have been able to create all of the needed marketing materials that have been requested for our company.
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DocuSign
No answers on this topic
Usability
Adobe
If you know what you are doing it is an amazingly granular and powerful application. You can control pretty much any aspect of the design and layout of your documents and make changes globally and rapidly. But, if you don't know what you are doing...you will be staring at your screen in bewilderment for a long time. You can learn it, but be ready for a hefty time investment.
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DocuSign
No answers on this topic
Reliability and Availability
Adobe
I've needed Adobe InDesign team very little which is a bonus in and of itself.
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DocuSign
No answers on this topic
Performance
Adobe
One of the advantages of Adobe InDesign is it is faster and less glitchy than Microsoft Word.
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DocuSign
No answers on this topic
Support Rating
Adobe
Adobe support is ok but not great. Chat support often doesn't initially understand the question at-hand and it takes awhile to get to the right agent. Phone support has long wait times, and though I've had more luck there, it does take quite a time investment if you are looking for help. However, Adobe does have some online learning solutions available as well as a knowledgebase for frequently asked questions. If you're looking to learn how to use the platform, there are lots of resources which can typically be found in a few Google searches. If you have a technical issue with the system, that's going to be a bit more of a time investment as far as getting a tech's assistance to resolve the problem.
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DocuSign
I am constantly experiencing issues with SpringCM.
Read full review
In-Person Training
Adobe
Attending Adobe MAX each year is extremely valuable.
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DocuSign
No answers on this topic
Online Training
Adobe
The online training works well and is not wholly necessary as it is user-friendly and you can learn by doing.
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DocuSign
No answers on this topic
Implementation Rating
Adobe
Implementation was smooth and easy.
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DocuSign
No answers on this topic
Alternatives Considered
Adobe
Microsoft products do not match the aesthetic tools that [Adobe] InDesign offers, cannot support the customizable options available for export, and do not produce documents with as high a degree of accessibility. That said, they do have their place in collaboration in a team- I'd consider Office to be the first step and [Adobe] InDesign to be the final product.
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DocuSign
Adobe Acrobat Sign was a more confusing process compared to DocuSign CLM. Acrobat presented signature abilities, yet sometimes this was electronic and sometimes this was done manually. Additionally, it is difficult to send and track the document when it goes to more than one signatory.
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Scalability
Adobe
Working in a cloud environment makes it easy to scale and share resources.
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DocuSign
No answers on this topic
Return on Investment
Adobe
  • Adobe InDesign has allowed us to tackle more projects in the same amount of time because of how well it integrates into our group's workflow.
  • For awhile, we struggled only with a slowdown in digital guides. Because, as I mentioned earlier, there is not a clear way to combine individual documents into one document quickly, some editors were forced to spend a long time transferring each page into the final document that would be used with Publish Online. We have since found a workaround that does not include using Publish Online.
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DocuSign
  • Positive - has helped us track renewals which allows us to get out of "bad" contracts or renew "good" ones.
  • Negative - we had hoped for it to help us determine which terms and conditions we have agreed to in other contracts. This has made contract review remain a lengthy process.
  • Positive - We are now able to find all of our contracts which has helped us get out of unnecessary contracts (which positively impacts finances).
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ScreenShots