What users are saying about

Launch

1 Ratings

ObservePoint

7 Ratings

Launch

1 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8 out of 101

ObservePoint

7 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 6.8 out of 101

Add comparison

Likelihood to Recommend

Launch

If you're an Adobe customer, especially Adobe Analytics, Launch should be your first choice. If you're not an Adobe customer, you should call them and tell [them] it should be available to everyone.Native mobile app version was not available until very recently, so I can't evaluate it yet.
Alexander Dolinin profile photo

ObservePoint

ObservePoint is an exceptional resource for auditing web sites, public content, and secure customer journeys.
Wayne Denman profile photo

Feature Rating Comparison

Security

Launch
10.0
ObservePoint
Role-based user permissions
Launch
10.0
ObservePoint

Tag Management

Launch
7.4
ObservePoint
Tag library
Launch
9.0
ObservePoint
Tag variable mapping
Launch
9.0
ObservePoint
Ease of writing custom tags
Launch
10.0
ObservePoint
Rules-driven tag execution
Launch
10.0
ObservePoint
Improved page load times
Launch
5.0
ObservePoint
Mobile app tagging
Launch
5.0
ObservePoint
Library of JavaScript extensions
Launch
4.0
ObservePoint

Data Management & Integrity

Launch
7.3
ObservePoint
Event tracking
Launch
10.0
ObservePoint
Universal data layer
Launch
5.0
ObservePoint
Automated error checking
Launch
7.0
ObservePoint

Pros

  • Granular user permissions.
  • Asynchronous deployment option.
  • Full control of code execution timing (wherever technically possible).
Alexander Dolinin profile photo
  • The UI for ObservePoint is intuitive and robust. This makes training new engineers and using the product easy and productive.
  • All Audit exports are formatted as tab delimited text files making the data easy to analyze and manipulate in a Spreadsheet or database.
  • The list of tag vendors that are discoverable is comprehensive making it easy to interrogate most any tagging implementation.
  • Standard reporting within the UI is robust and easy to consume.
Wayne Denman profile photo

Cons

  • Documentation could be better.
  • It should be available to everyone, not just Adobe customers.
Alexander Dolinin profile photo
  • I would like to see more of the administrative aspects of the UI to allow for sortable lists such as the list of Users and Properties.
  • Auditing highly secure site content can be problematic depending on the method of authentication.
Wayne Denman profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
ObservePoint9.1
Based on 1 answer
ObservePoint has a robust solution that is well supported and is continually innovating to meet new business and technology needs.
Wayne Denman profile photo

Usability

No score
No answers yet
No answers on this topic
ObservePoint9.1
Based on 1 answer
It's easy to navigate and learn. The reporting and output are intuitive and robust features for finding and identifying actionable insight.
Wayne Denman profile photo

Reliability and Availability

No score
No answers yet
No answers on this topic
ObservePoint9.1
Based on 1 answer
I've only experienced one system availability issue in the 3 years we've been using it.
Wayne Denman profile photo

Performance

No score
No answers yet
No answers on this topic
ObservePoint7.3
Based on 1 answer
Sometimes it can get a bit slow when auditing particularly huge sites but recent upgrades in infrastructure have done a lot to mitigate this behavior.
Wayne Denman profile photo

Support

No score
No answers yet
No answers on this topic
ObservePoint10.0
Based on 2 answers
Support is responsive, empathetic, professional, and knowledgeable.
Wayne Denman profile photo

In-Person Training

No score
No answers yet
No answers on this topic
ObservePoint9.1
Based on 1 answer
Instructor was knowledgeable and delivered the content well.
Wayne Denman profile photo

Online Training

No score
No answers yet
No answers on this topic
ObservePoint9.1
Based on 1 answer
It's easy to find the information you need when you need it and it is easy to consume.
Wayne Denman profile photo

Implementation

No score
No answers yet
No answers on this topic
ObservePoint9.1
Based on 1 answer
Start with small audits until you have determined what you might want to filter out.
Wayne Denman profile photo

Alternatives Considered

Great integration with Adobe Analytics, flexibility, ease of use.
Alexander Dolinin profile photo
I remember evaluating two other products but that was so long ago I don't remember what they were.
Wayne Denman profile photo

Scalability

No score
No answers yet
No answers on this topic
ObservePoint9.1
Based on 1 answer
I have not reached an unreasonable product limitation as of yet.
Wayne Denman profile photo

Return on Investment

  • Made vendor tags deployment and management easier.
Alexander Dolinin profile photo
  • ObservePoint coupled with our Data Quality Assessment service offering is absolutely critical to the success of our customers.
  • Being able to quickly find and resolve actionable insight due to tagging inconsistencies is a critical business requirement for any type of web site.
  • Ensuring that the tagging has been implemented correctly ensures integrity and builds confidence in our Webtrends Reporting Solutions.
Wayne Denman profile photo

Pricing Details

Launch

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

ObservePoint

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details