What users are saying about

DocuSign

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277 Ratings
21 Ratings
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Score 7.1 out of 101

DocuSign

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277 Ratings
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Score 8.8 out of 101

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Likelihood to Recommend

Adobe LiveCycle ES4

We use PDF forms for our submissions to the USPTO as well as for obtaining signature documents. With LiveCycle, I can update forms, save them, load them into my docketing database, and have them pre-populated with data. This process ensures continuity, less chance for error, and the ability to save the paralegals time when it comes to preparing filings.
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DocuSign

Very well suited for small to large scale signature sharing between multiple parties. We use this for our closings of large-scale private equity mergers and acquisitions and all sides appreciate the efficiency and ease of use that is so typical to DocuSign's products -- truly the leader in the eSignature industry.
Olivia Crellin profile photo

Pros

  • It enables me to quickly update and distribute forms that have been changed.
  • The layout features help ensure that the forms look professional.
  • The ability to preview what the final form will look like and how it will work, while still editing, is extremely helpful.
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  • Efficiency.
  • User friendly.
  • Various functions.
Olivia Crellin profile photo

Cons

  • There are so many bells and whistles it can be intimidating.
  • It is not a product you just pick up and use, there is some training needed.
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  • Signature styles.
  • Signature tracking in bulk.
  • Signature page creation.
Olivia Crellin profile photo

Likelihood to Renew

No score
No answers yet
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DocuSign8.6
Based on 9 answers
I can't imagine doing business without DocuSign now. I would never want to go back to the way we used to do things. The "new way" is "the way" is "the right way." We can honestly be proud of a "one right way" process and not have to suffer through "5 ways for 5 days."
Tony Woods, PHR, CIPD profile photo

Usability

No score
No answers yet
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DocuSign9.8
Based on 5 answers
The products is well built and it is easy to understand the high level features. However, when I created my 1st form with the product, the learning curve was pretty steep. It required quite a bit of trial and error. For instance, our form required a credit card number. We didn't want this data to be visible, but the workflow included an email confirmation with a PDF attached. It took me a while to figure out how to make sure that the credit card number was not sent in this confirmation email. It actually required me to call their customer service line.
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Support

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No answers yet
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DocuSign9.9
Based on 6 answers
DocuSign support is very responsive, however we do not rely on them as the system is very intuitive.
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Implementation

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No answers yet
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DocuSign10.0
Based on 3 answers
DocuSign is easy to use and implement across a broad range of computer literacy levels. It was very easy to mirror our existing paper process in an electronic form using DocuSign's software.
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Alternatives Considered

I have only ever used LiveCycle for our PDF form creation. I am not sure what other options there are, but we have never needed to look into anything else as LiveCycle works for us.
No photo available
I think DocuSign is still the leader in this industry as pronounced by their superior customer service and quick development response time to changes in the industry. For simple users, DocuSign is user friendly and easy to navigate while adding significant benefit to small to large scale corporate, legal and professional departments.
Olivia Crellin profile photo

Return on Investment

  • LiveCycle has ensured that we are able to get a lot done, with little manpower.
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  • No need to print, mail, or scan contracts.
  • The process is much less time consuming.
Lark Ismail profile photo

Pricing Details

Adobe LiveCycle ES4

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

DocuSign

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details