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21 Ratings
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Score 7.1 out of 101
5 Ratings
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Score 7.8 out of 101

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Likelihood to Recommend

Adobe LiveCycle ES4

We use PDF forms for our submissions to the USPTO as well as for obtaining signature documents. With LiveCycle, I can update forms, save them, load them into my docketing database, and have them pre-populated with data. This process ensures continuity, less chance for error, and the ability to save the paralegals time when it comes to preparing filings.
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Docuware Cloud

A small business in need of document management would be able to get by with Docuware. A large business would be better off spending the money for something more advanced that integrates with enterprise software.
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Pros

  • It enables me to quickly update and distribute forms that have been changed.
  • The layout features help ensure that the forms look professional.
  • The ability to preview what the final form will look like and how it will work, while still editing, is extremely helpful.
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  • Workflow management is fairly intuitive.
  • Basic document management functions are handled well.
  • Easy to administrate.
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Cons

  • Biggest issue is the user friendliness for the designer. It is hard to get elements to do what you want if you are adding any sort of design to your form. In my case I make flyers which require not only the form fills, but also other elements like pictures and background design elements.
  • The import from PSD or AI function does not work properly most of the time. If you create a document with lots of visual elements, your best bet is to convert as much of that as possible to a rasterized image and then popping that in as the background rather than trying to import elements. They come out very wonky, colors are lost in conversion, and the layout doesn't come over.
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  • No active directory integration, this doubles up user management.
  • No Outlook integration. Would be nice to be able to interact with Docuware from email.
  • No mobile application. We have many remote users that would benefit from this.
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Usability

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Docuware Cloud7.0
Based on 1 answer
Fairly intuitive for average users.
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Support

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Docuware Cloud3.0
Based on 1 answer
Support seems eager to help but often unable to do so. Anything outside of the norm is unsupported.
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Alternatives Considered

Because LiveCycle comes with the Adobe Suite, I've never really looked outside of it because it was something I already had access to.
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Docuware was not as robust.
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Return on Investment

  • Having LiveCycle enables me to offer more products in my lineup, so that is always a good thing. Most clients like the idea of being able to purchase a template and then making changes themselves, so I've had quite a few sales here. However it's not really something that will make me rich overnight or anything. It's just a tool that enables me to have different products.
  • If they could figure out a way to improve the limitations in terms of design capability in the form creation process, I could probably leverage this software a lot better since I would use it more.
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  • Purchasing approval control and monitoring. Allows us to keep tighter hold of the budget.
  • Had to spend considerably more than expected. We needed to hire a developer to build integrations.
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Pricing Details

Adobe LiveCycle ES4

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Docuware Cloud

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details