What users are saying about

IBM BPM

52 Ratings

Adobe LiveCycle ES4

20 Ratings
Score 7 out of 101

IBM BPM

52 Ratings
Score 8.1 out of 101

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Likelihood to Recommend

Adobe LiveCycle ES4

We use PDF forms for our submissions to the USPTO as well as for obtaining signature documents. With LiveCycle, I can update forms, save them, load them into my docketing database, and have them pre-populated with data. This process ensures continuity, less chance for error, and the ability to save the paralegals time when it comes to preparing filings.
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IBM BPM

IBM BPM is enterprise software. It has some of the generic pros/cons of enterprise software, some of which didn't get covered in this review. It is increasingly available in the cloud - and increasingly supports mobile scenarios. In some ways it benefits from getting to the party late, and having cloud and mobile infrastructure so much easier to build upon
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Feature Rating Comparison

Reporting & Analytics

Adobe LiveCycle ES4
IBM BPM
2.1
Dashboards
Adobe LiveCycle ES4
IBM BPM
2.1
Standard reports
Adobe LiveCycle ES4
IBM BPM
2.1
Custom reports
Adobe LiveCycle ES4
IBM BPM
2.1

Process Engine

Adobe LiveCycle ES4
IBM BPM
8.0
Process designer
Adobe LiveCycle ES4
IBM BPM
9.0
Process simulation
Adobe LiveCycle ES4
IBM BPM
7.0
Business rules engine
Adobe LiveCycle ES4
IBM BPM
9.9
SOA support
Adobe LiveCycle ES4
IBM BPM
9.0
Process player
Adobe LiveCycle ES4
IBM BPM
8.0
Support for modeling languages
Adobe LiveCycle ES4
IBM BPM
8.0
Form builder
Adobe LiveCycle ES4
IBM BPM
8.0
Model execution
Adobe LiveCycle ES4
IBM BPM
5.0

Collaboration

Adobe LiveCycle ES4
IBM BPM
4.0
Social collaboration tools
Adobe LiveCycle ES4
IBM BPM
4.0

Content Management Capabilties

Adobe LiveCycle ES4
IBM BPM
8.0
Content management
Adobe LiveCycle ES4
IBM BPM
8.0

Pros

  • Ease of use for end users - the forms made from LiveCycle work flawlessly
  • Adding sections dedicated to pictures or other elements - there is some room for design here
  • Variety of choices for types of input to be added to each form and many options for configuring each of them
  • Works REALLY well for forms that just require text information to be filled in
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  • IBM BPM's biggest strength is process modeling. With blueworks its a cake walk to white board processes to stakeholders and chat around.
  • IBM BPM Coaches went through a significant improvement with a easy to customize views, rich Dashboards and REST API for building complex portals. This is a game changer when compared with Pega which is little rigid when it comes to displaying BPM tasks on external portals.
  • With IBM BPM Advanced there is a way to enforce a clean architecture. Long running system to system level processes can get into BPEL Process Server, short running system to system transactions on WESB and human interactions on the Lombardi Process Server. Basically IBM BPM supports SOA to the core. So bottom line is IBM BPM supports human centric, integration centric BPM methodologies. With CMIS support, document centric capabilities are well supported too. This is a another distinguishing feature from Pega which isn't too integration centric.
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Cons

  • Biggest issue is the user friendliness for the designer. It is hard to get elements to do what you want if you are adding any sort of design to your form. In my case I make flyers which require not only the form fills, but also other elements like pictures and background design elements.
  • The import from PSD or AI function does not work properly most of the time. If you create a document with lots of visual elements, your best bet is to convert as much of that as possible to a rasterized image and then popping that in as the background rather than trying to import elements. They come out very wonky, colors are lost in conversion, and the layout doesn't come over.
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  • IBM BPM should bring in the Agile methodology and enforce it as a way to build software. If its comes from IBM there is very little chance that vendors can mess around the SDLC, jeopardizing project implementations.
  • IBM BPM should enhance the traceability of implementation with requirements. Blueworks to Process Modeling works well for the first time implementation, however when a process needs enhancement or improvements, the modeling represetation gets blurred due to implementation details. This can be currently worked around with stricter goverance around process modeling, but would like IBM to come up with a solution
  • Merging of snapshots - something needs to be done on this aspect
  • A tool to peek into process data BLOB. Ability to change the process data at runtime - Nice to have.
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Likelihood to Renew

No score
No answers yet
No answers on this topic
IBM BPM8.0
Based on 4 answers
Enhancements to IBM BPM are excellent. What they have done to Lombardi and Process Server is the best fusion I have ever seen.
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Usability

No score
No answers yet
No answers on this topic
IBM BPM8.0
Based on 2 answers
• The system is easy enough to use but, by definition, is a complex tool. However, they have done a good job generally balancing tool complexity / capability with usability. When comparing to MS Biz Talk, for example, Biz Talk has less functionality but is actually harder to use.
• Software is very flexible. For somebody with the right technical background, it’s quite easy to write some Java code to overcome any hurdles or make the product do what is needed
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Support

No score
No answers yet
No answers on this topic
IBM BPM9.0
Based on 1 answer
• Always get a response to a support ticket in less than 2 hours
• Urgent tickets are usually responded to within 15 minutes
• Support staff generally are familiar with our setup and it’s not necessary to explain things multiple times – frequently talk to the same person who is very familiar with our setup
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In-Person Training

No score
No answers yet
No answers on this topic
IBM BPM9.0
Based on 1 answer
• Attended on premise sysadmin training for 4 days, 8 hours per day. Although further follow-up training was available, I never felt the need to go back. Training was very hands-on with real modeling (rather than just following a manual). Very effective.
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Implementation

No score
No answers yet
No answers on this topic
IBM BPM9.0
Based on 1 answer
• Very satisfied – not too difficult at all.
• We had a consultant available as part of our contract, but we didn’t really need to use (except for some advice on ActiveDirectory and single sign-on)
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Alternatives Considered

Because LiveCycle comes with the Adobe Suite, I've never really looked outside of it because it was something I already had access to.
Ruby Javaid profile photo
Pega Pega is a comprehensive suite which offers a unique theme of BPM development in the market. A no-coding approach based on rules with inheritance makes Pega a very powerful product. However Pega, falls short on integration centric capabilities and very rigid to customize. On the other hand IBM comes with array of products which suits needs of varying degree. Advanced integration is solved by BPEL Process Server which has support for state based patterns and mediation. Dynamic rules and event management can be solved with WODM, Cloud to on-premise connectivity with Cast Iron, Enterprise gateway and security usecases with DataPower, Social BPM with IBM BPM , WODM, mobify with Worklight.Pega has a little bit of eveything here and there. It solves the dynamic rule management, brings out the flavor of Social BPM and mobility with Antenna ( I guess) and predictive analytics as well in one single suite. There are certain usecases which needs to have a little bit of everything, however this little bits and pieces of functionality when its blows, Pega would have problems to scale. With IBM its a bit nightmare to maintain a variety of technologies, however you can wish to go for one without the other and go for something only when you truly need it.Pega vs IBMIts difficult to pick a winner. In nutshell when you want a full scale BPM with rich integration capabilities go for IBM BPM. On the other hand if you hava mature integration capability already, Pega can yield quick results for you as well. Pega's strength is its methodology. IBM BPM's strength is integration. Actually you can't go wrong with both in terms of implementation. My strong recommendation is to invest time to process analysis and pick a good vendor to support consulting and implementation.
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Scalability

No score
No answers yet
No answers on this topic
IBM BPM10.0
Based on 1 answer
It scales from small team interactions to business processes serving thousands of employees, as well as straight-through-processing needs that go well beyond. Of course, scale is always in the eye of the beholder, but IBM BPM does a good job of giving you all of the hooks, APIs, and data that you need to take on whatever scaling approaches you need to meet the load
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Return on Investment

  • LiveCycle has ensured that we are able to get a lot done, with little manpower.
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  • Data consistency. Data in SFDC is not kept updated automatically without requiring salespeople or others to manually keep the system up to date.
  • Automation means that order processing is much easier for staff – less skilled people needed.
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Pricing Details

Adobe LiveCycle ES4

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

IBM BPM

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details