What users are saying about

IT Glue

16 Ratings

Adobe LiveCycle ES4

20 Ratings
Score 7 out of 101

IT Glue

16 Ratings
Score 8.5 out of 101

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Likelihood to Recommend

Adobe LiveCycle ES4

We use PDF forms for our submissions to the USPTO as well as for obtaining signature documents. With LiveCycle, I can update forms, save them, load them into my docketing database, and have them pre-populated with data. This process ensures continuity, less chance for error, and the ability to save the paralegals time when it comes to preparing filings.
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IT Glue

IT Glue out of the box has all the basic tools to document a client environment and the customizable flexible assets mean your documentation and relationship mapping options are limitless. However, getting ITG set up in your organization requires a significant amount of time and effort and a culture shift to be sure that the data remains current. Everyone needs 100% buy-in for it to work, otherwise, they will stop trusting the data and stop using the product.
Jennifer Henney profile photo

Pros

  • It enables me to quickly update and distribute forms that have been changed.
  • The layout features help ensure that the forms look professional.
  • The ability to preview what the final form will look like and how it will work, while still editing, is extremely helpful.
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  • Passwords - Generating a new password , saving passwords, and the option to copy to clip board without diving all the way into the password profile. The option to also save information related to that specific login such as account #, rep names, etc.
  • Documents - You can create folders to save grouped documents into. For example, we have employee workbooks, departmental documents, quarterly forms, etc
  • Sync- IT Glue syncs with ConnectWise Manage which is a great tool for keeping all our configurations together.
Alissa Levanway profile photo

Cons

  • Biggest issue is the user friendliness for the designer. It is hard to get elements to do what you want if you are adding any sort of design to your form. In my case I make flyers which require not only the form fills, but also other elements like pictures and background design elements.
  • The import from PSD or AI function does not work properly most of the time. If you create a document with lots of visual elements, your best bet is to convert as much of that as possible to a rasterized image and then popping that in as the background rather than trying to import elements. They come out very wonky, colors are lost in conversion, and the layout doesn't come over.
Ruby Javaid profile photo
  • Searching - Unless you know clearly what you are looking for, the search bar could use improvement. I find that I have to type in several different keywords for it to work and even then it doesn't pull up everything I'm looking for
  • Syncing - It's not totally clear to me how to get it to sync with ConnectWise. I know it does it automatically but if I'm working to update items in both softwares I don't right away see a button that says "Sync" and I think that would be handy to have
Alissa Levanway profile photo

Alternatives Considered

Because LiveCycle comes with the Adobe Suite, I've never really looked outside of it because it was something I already had access to.
Ruby Javaid profile photo
SharePoint requires specialized training, Confluence isn't MSP-specific, and ITBoost is new and not yet proven. IT Glue's integration with the rest of our toolset was what sold it for us.
Jennifer Henney profile photo

Return on Investment

  • LiveCycle has ensured that we are able to get a lot done, with little manpower.
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  • It's been positive to know that we have a data base where we can save important items instead of having a document on someones computer and having to ask them everytime for it.
  • It's been more productive to have the passwords in one place and it's more secure.
Alissa Levanway profile photo

Screenshots

Adobe LiveCycle ES4

Pricing Details

Adobe LiveCycle ES4

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Adobe LiveCycle ES4 Editions & Modules
Adobe LiveCycle ES4
Additional Pricing Details

IT Glue

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
$495
IT Glue Editions & Modules
IT Glue
Edition
Basic
$191
Select
$291
Enterprise
$391
1. per user
Additional Pricing Details