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21 Ratings
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Score 7.1 out of 101
19 Ratings
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Score 8.5 out of 101

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Likelihood to Recommend

Adobe LiveCycle ES4

We use PDF forms for our submissions to the USPTO as well as for obtaining signature documents. With LiveCycle, I can update forms, save them, load them into my docketing database, and have them pre-populated with data. This process ensures continuity, less chance for error, and the ability to save the paralegals time when it comes to preparing filings.
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Kofax Capture

If there is a desire to extract text from emails, documents, spreadsheets, and faxes this is the perfect platform for that. The only thing it does, extracting information, it does well. External information in terms of flat files, databases, and web services can be tied into the platform as well to allow line item matching, address validation, and other features that make it just an overall great ingestion system.
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Pros

  • Ease of use for end users - the forms made from LiveCycle work flawlessly
  • Adding sections dedicated to pictures or other elements - there is some room for design here
  • Variety of choices for types of input to be added to each form and many options for configuring each of them
  • Works REALLY well for forms that just require text information to be filled in
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  • The VRS application included with Kofax Capture is the best image pre-processing platform available on the market today. It can handle a wide array of common document problems such as skew, flipping, wrinkles, lines, and dots.
  • The platform is incredibly scriptable and can be customized to handle all sorts of unusual document contents to allow information to be extracted that many other platforms just struggle on. Table extraction, line item matching, and smart extraction are all strong points with this platform.
  • Through the use of SBL and .NET the platform can be expanded and scaled quite easily to allow for the software to be integrated into existing business processes and platforms with ease.
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Cons

  • Biggest issue is the user friendliness for the designer. It is hard to get elements to do what you want if you are adding any sort of design to your form. In my case I make flyers which require not only the form fills, but also other elements like pictures and background design elements.
  • The import from PSD or AI function does not work properly most of the time. If you create a document with lots of visual elements, your best bet is to convert as much of that as possible to a rasterized image and then popping that in as the background rather than trying to import elements. They come out very wonky, colors are lost in conversion, and the layout doesn't come over.
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  • Kofax Capture's interface is antiquated and could use a refresh. An attempt was made two versions back to add ribbons and modernize the interface but anything below the first level looks and feels like a tired application.
  • Bugs that have existed in the platform for years are still prevalent and there is no priority to fix them. Features and critical bugs are regularly fixed but simple nagging ones that can cause a development project to close and lose all work is commonplace.
  • Licensing, while reasonable for lower volume solutions, becomes expensive once a project reaches a certain threshold. Ensure future planning capacity is done before purchasing to make sure it's a cost effective solution.
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Likelihood to Renew

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Kofax Capture9.0
Based on 1 answer
Cost of Kofax is high, however the cost to benefit scenarios always pay off.
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Alternatives Considered

Because LiveCycle comes with the Adobe Suite, I've never really looked outside of it because it was something I already had access to.
Ruby Javaid profile photo
Kofax Capture is a very extensible platform that is a swiss army knife for data extraction. The other platforms handle standard forms and tables well but does not allow for the customizations needed for more complex documents that Kofax Capture is able to do with ease.
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Return on Investment

  • Having LiveCycle enables me to offer more products in my lineup, so that is always a good thing. Most clients like the idea of being able to purchase a template and then making changes themselves, so I've had quite a few sales here. However it's not really something that will make me rich overnight or anything. It's just a tool that enables me to have different products.
  • If they could figure out a way to improve the limitations in terms of design capability in the form creation process, I could probably leverage this software a lot better since I would use it more.
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  • Kofax Capture provides a positive impact on our department as it is saving manual work and digitizing documents.
  • Reduce time to sort documents
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Pricing Details

Adobe LiveCycle ES4

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Kofax Capture

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details