What users are saying about
24 Ratings
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Score 6.9 out of 101
12 Ratings
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Score 8.1 out of 101

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Likelihood to Recommend

Adobe LiveCycle ES4

We use PDF forms for our submissions to the USPTO as well as for obtaining signature documents. With LiveCycle, I can update forms, save them, load them into my docketing database, and have them pre-populated with data. This process ensures continuity, less chance for error, and the ability to save the paralegals time when it comes to preparing filings.
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Kofax TotalAgility

The platform is an excellent solution for companies looking for a workflow automation system that can be used across departments and its return on investment becomes apparent once it is introduced in production for a business. Its ability to route work tasks dynamically between employees and outside parties, implement SLAs, and get information to a back-end source is excellent.
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Feature Rating Comparison

Reporting & Analytics

Adobe LiveCycle ES4
Kofax TotalAgility
9.0
Dashboards
Adobe LiveCycle ES4
Kofax TotalAgility
10.0
Standard reports
Adobe LiveCycle ES4
Kofax TotalAgility
10.0
Custom reports
Adobe LiveCycle ES4
Kofax TotalAgility
7.0

Process Engine

Adobe LiveCycle ES4
Kofax TotalAgility
6.7
Process designer
Adobe LiveCycle ES4
Kofax TotalAgility
8.0
Process simulation
Adobe LiveCycle ES4
Kofax TotalAgility
1.0
Business rules engine
Adobe LiveCycle ES4
Kofax TotalAgility
9.0
Support for modeling languages
Adobe LiveCycle ES4
Kofax TotalAgility
6.4
Form builder
Adobe LiveCycle ES4
Kofax TotalAgility
8.0
Model execution
Adobe LiveCycle ES4
Kofax TotalAgility
8.0

Pros

  • It enables me to quickly update and distribute forms that have been changed.
  • The layout features help ensure that the forms look professional.
  • The ability to preview what the final form will look like and how it will work, while still editing, is extremely helpful.
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  • TotalAgility excels as a workflow platform that at a basic level can easily be implemented by BAs or junior developers while also being a platform that can easily be extended to provide a very customized and unique solution for a business.
  • Utilizing the components from Kofax Transformation Modules, Kofax Input Connector, and KCNS allows for the platform to have a very powerful data extraction feature set that makes it more powerful than its competitors.
  • The platform, being .NET, allows for developers to easily understand and extend the SDK and API either through native integration with the application or through its web services integration.
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Cons

  • There are so many bells and whistles it can be intimidating.
  • It is not a product you just pick up and use, there is some training needed.
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  • Exception management within the platform can certainly be improved upon. If a job is suspended for any particular issue integrations can be put in place to attempt to handle them but it is kludgy and does not always work as anticipated.
  • The administration interface is based on Microsoft Silverlight which limits it to certain versions of Internet Explorer and the interface has seen better days. Their other application, Kofax Kapow, has a much more mature and intuitive interface. This supposedly is being replaced in the next major iteration but I have doubts it will be successfully done.
  • The product is expensive. It is also the Cadillac of workflow platforms with document transformation built in. In many cases the product can do what you want it to do but there may be other more cost effective platforms.
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Alternatives Considered

I have only ever used LiveCycle for our PDF form creation. I am not sure what other options there are, but we have never needed to look into anything else as LiveCycle works for us.
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Kofax TotalAgility is a beast of a package that gives you a thousand ways to tackle a problem, but it may not be the best platform for your needs. It is more of an enterprise platform that integrates well with other systems with moderate development time. Other packages may be cheaper, easier, and faster to implement depending on needs.
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Return on Investment

  • LiveCycle has ensured that we are able to get a lot done, with little manpower.
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  • The product is a behemoth to stand up and is cost prohibitive well before it can be implemented. Long term vision planning must be done to realize a positive ROI.
  • It is costly to locate or train internal resources to implement the product successfully. It is very easy to be lost in a black hole if trying to implement it with no previous experience of an ECM platform.
  • Demonstrating the platform to key stakeholders from multiple departments will most likely lead to discussions where business processes can be automated allowing for a faster ROI.
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Pricing Details

Adobe LiveCycle ES4

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Kofax TotalAgility

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details