Adobe LiveCycle ES4 vs LawGro

• Ease of use for end users - the forms made from LiveCycle work flawlessly
• Adding sections dedicated to pictures or other elements - there is some room for design here
• Variety of choices for types of input to be added to each form and many options for configuring each of them
• Works REALLY well for forms that just require text information to be filled in

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• LawGro allows us to send surveys and questions with different interaction points with our client. Based on the client's response it also intelligently offers more options to them and help capture their feedback holistically. All the responses are then presented in an analytical fashion to gives us something called Client Happiness Index, which helps us gauge the happiness levels and take steps in addressing the gaps.
• We are able to add reminders to almost anything, e.g. sending a birthday greeting, call up someone or just even remind us for some internal task. We now create reminders for small to big, any kind of tasks and never miss them.
• The automatic reminders feature with invoices has helped to improve our collections.

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• Biggest issue is the user friendliness for the designer. It is hard to get elements to do what you want if you are adding any sort of design to your form. In my case I make flyers which require not only the form fills, but also other elements like pictures and background design elements.
• The import from PSD or AI function does not work properly most of the time. If you create a document with lots of visual elements, your best bet is to convert as much of that as possible to a rasterized image and then popping that in as the background rather than trying to import elements. They come out very wonky, colors are lost in conversion, and the layout doesn't come over.

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• Searching case notes for specific keywords is not supported. Will be great to see this feature soon.
• Version control on document assembly is a great feature on LawGro but it does not tags documents with version numbers.
• Approval workflow for invoicing is missing. It will be great to review and approve invoices and time entries before sending to the client.

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• Having LiveCycle enables me to offer more products in my lineup, so that is always a good thing. Most clients like the idea of being able to purchase a template and then making changes themselves, so I've had quite a few sales here. However it's not really something that will make me rich overnight or anything. It's just a tool that enables me to have different products.
• If they could figure out a way to improve the limitations in terms of design capability in the form creation process, I could probably leverage this software a lot better since I would use it more.

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• Helped us to manage our reputation and client happiness much more professionally and analytically.

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