What users are saying about

M-Files

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64 Ratings
21 Ratings
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Score 7.1 out of 101

M-Files

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64 Ratings
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Score 9.1 out of 101

Add comparison

Likelihood to Recommend

Adobe LiveCycle ES4

We use PDF forms for our submissions to the USPTO as well as for obtaining signature documents. With LiveCycle, I can update forms, save them, load them into my docketing database, and have them pre-populated with data. This process ensures continuity, less chance for error, and the ability to save the paralegals time when it comes to preparing filings.
No photo available

M-Files

MFiles is well suited for companies with large amounts of content, that have confidential information, that are related to other "objects" and much more.
Rebecca Sims profile photo

Feature Rating Comparison

Enterprise Content Management

Adobe LiveCycle ES4
M-Files
7.9
Content capture & imaging
Adobe LiveCycle ES4
M-Files
7.2
File sync, storage & archiving
Adobe LiveCycle ES4
M-Files
7.9
Document management
Adobe LiveCycle ES4
M-Files
8.1
Records management
Adobe LiveCycle ES4
M-Files
7.9
Content search & retrieval
Adobe LiveCycle ES4
M-Files
8.3
Enterprise content collaboration
Adobe LiveCycle ES4
M-Files
7.2
Content publishing & creation
Adobe LiveCycle ES4
M-Files
10.0
Security, risk management & information governance
Adobe LiveCycle ES4
M-Files
7.9
Contract lifecycle management
Adobe LiveCycle ES4
M-Files
7.7
Automated workflows
Adobe LiveCycle ES4
M-Files
7.7
Artificial intelligence
Adobe LiveCycle ES4
M-Files
7.3

Pros

  • It enables me to quickly update and distribute forms that have been changed.
  • The layout features help ensure that the forms look professional.
  • The ability to preview what the final form will look like and how it will work, while still editing, is extremely helpful.
No photo available
  • Workflows are powerful; they notify personnel of the status and details of a project. Routines, tasks, and checklists are assigned automatically via email or views based on roles or process.
  • We can track and inform on anything, from customer requests, formal internal communications, requests, audits, and risk. When a teammate is assigned a request, it brings instant visibility and accountability. Colleagues receive reminders on task deadlines, and tasks escalate when not completed on time, resulting in stronger communication and faster result all around.
  • I often say, “If we track it on a spreadsheet today, the process needs to be moved to M-Files tomorrow." There are many micro processes within a team where an individual manages an important procedure in a homegrown manner often on a spreadsheet with date, check boxes, and reminders. Finding these and deploying their methods in M-Files can ease the task and share responsibility among the team.
Todd Ek profile photo

Cons

  • Biggest issue is the user friendliness for the designer. It is hard to get elements to do what you want if you are adding any sort of design to your form. In my case I make flyers which require not only the form fills, but also other elements like pictures and background design elements.
  • The import from PSD or AI function does not work properly most of the time. If you create a document with lots of visual elements, your best bet is to convert as much of that as possible to a rasterized image and then popping that in as the background rather than trying to import elements. They come out very wonky, colors are lost in conversion, and the layout doesn't come over.
Ruby Javaid profile photo
  • Customer service. We experienced some difficulty with our account this year and the service wasn't the most responsive. We rely on M-Files to run our department and without prompt responses/clear resolutions, it became fairly frustrating.
  • Problem resolution. We were shut out of our account for a month or so this year which really set us back as a company. Not sure why it took so long to resolve, but again, it was a significant hinderance.
  • We have a backlog of contracts that need to be uploaded. Anything that allows the contracts to be input into the system in a quicker, more efficient manner would be helpful
No photo available

Likelihood to Renew

No score
No answers yet
No answers on this topic
M-Files9.1
Based on 6 answers
we could not live with out it.. M-Files has become a integral part of our day to day operation.
Tim Goetz profile photo

Usability

No score
No answers yet
No answers on this topic
M-Files9.1
Based on 4 answers
very user friendly, anyone can use this program with ease.
No photo available

Reliability and Availability

No score
No answers yet
No answers on this topic
M-Files9.1
Based on 3 answers
always there.
Tim Goetz profile photo

Performance

No score
No answers yet
No answers on this topic
M-Files9.1
Based on 2 answers
I noticed some lagging with the integration with Microsoft Office but not so much that I would not use it. It has gotten better with updates. to be fair the issues were when Office 2013 first came out.
Tim Goetz profile photo

Support

No score
No answers yet
No answers on this topic
M-Files9.6
Based on 3 answers
the software does everything we need and then some. Even stuff we didn't even know we needed.
Tim Goetz profile photo

In-Person Training

No answers on this topic
We had online conference call training with a recording to use later as needed
No photo available

Online Training

No score
No answers yet
No answers on this topic
M-Files9.1
Based on 2 answers
lots of information for using this.. the You Tube videos helped much as well.
Tim Goetz profile photo

Implementation

No score
No answers yet
No answers on this topic
M-Files9.6
Based on 2 answers
M-files personnel are very helpful, don't be afraid to ask questions.
No photo available

Alternatives Considered

Because LiveCycle comes with the Adobe Suite, I've never really looked outside of it because it was something I already had access to.
Ruby Javaid profile photo
I was not part of the RFP selection process.
Torrie Plata profile photo

Scalability

No score
No answers yet
No answers on this topic
M-Files10.0
Based on 1 answer
do so much more than we need but has all the stuff we do need.
Tim Goetz profile photo

Return on Investment

  • Having LiveCycle enables me to offer more products in my lineup, so that is always a good thing. Most clients like the idea of being able to purchase a template and then making changes themselves, so I've had quite a few sales here. However it's not really something that will make me rich overnight or anything. It's just a tool that enables me to have different products.
  • If they could figure out a way to improve the limitations in terms of design capability in the form creation process, I could probably leverage this software a lot better since I would use it more.
Ruby Javaid profile photo
  • M-Files has greatly improved our ability to manage a large library of raw material and packaging specification documents. General users now have simplified and improved access to these critical documents, and we have gained a greatly improved ability to manage and maintain this library going forward. This has meant significant time savings and improvements in efficiency in multiple functional areas.
  • M Files has afforded us the ability to develop processes and workflows on the fly. M-Files is particularly well suited to the development of processes, since it is easily updatable and generally quite flexible. This has proven to be of great benefit in instances where our organization lacks an established process in the first place, as it allows us to experiment and develop one organically.
Matthew Sirois profile photo

Pricing Details

Adobe LiveCycle ES4

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Adobe LiveCycle ES4 More Information

M-Files

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

M-Files More Information