What users are saying about

Adobe LiveCycle ES4

20 Ratings
Score 7 out of 101

Smartwaiver

2 Ratings
Score 9.6 out of 101

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Likelihood to Recommend

Adobe LiveCycle ES4

We use PDF forms for our submissions to the USPTO as well as for obtaining signature documents. With LiveCycle, I can update forms, save them, load them into my docketing database, and have them pre-populated with data. This process ensures continuity, less chance for error, and the ability to save the paralegals time when it comes to preparing filings.
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Smartwaiver

Smartwaiver is well suited for any service that requires a liability waiver be completed. I appreciate the ease of use when completing the waiver, the reduction in storage both prior and post waiver and the ability to have it in multiple languages. We currently have spanish and french as well on our tablets.
Brina Marcus profile photo

Pros

  • It enables me to quickly update and distribute forms that have been changed.
  • The layout features help ensure that the forms look professional.
  • The ability to preview what the final form will look like and how it will work, while still editing, is extremely helpful.
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  • integrates with our reservation system. We can connect Fareharbor and assign waivers to each group and they populate in the reservation.
  • Smartwaiver collects each guests email address and populates it into our Fareharbor system allowing us to connect w/ each guest that joined us not just the guest who set up the reservation
  • Waiver searching is very simple with Smartwaiver. We can search by name or email and the guests information pulls up for quick search.
Brina Marcus profile photo

Cons

  • There are so many bells and whistles it can be intimidating.
  • It is not a product you just pick up and use, there is some training needed.
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  • We accept the waiver in the office once it's been completed. there is sometimes a 2 step process to "accept" the waiver which can be time consuming when you have 20 to accept.
  • the only issue we have is when we have internet issues, but that's not a smartwaiver issue
  • and you can't fix "stupid" - the Smartwaiver process is super simple but people choose not to read or follow simple instructions
Brina Marcus profile photo

Alternatives Considered

I have only ever used LiveCycle for our PDF form creation. I am not sure what other options there are, but we have never needed to look into anything else as LiveCycle works for us.
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I've been approached by a couple other companies, the most recent would be Wherewolf. They reached out, but sadly they require only an ipad to use their system which isn't possible for us since we purchased simple tablets. They have a bit more complexity with utilizing the guest's information after the tour, but I think that's something Smartwaiver will move to eventually.
Brina Marcus profile photo

Return on Investment

  • LiveCycle has ensured that we are able to get a lot done, with little manpower.
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  • reduction in paper purchasing costs
  • reduction in storage space needed for paper waivers
  • having the waiver on file should a guest come back out in less than 7 days, can be easily confirmed by a quick search in Smartwaiver
Brina Marcus profile photo

Pricing Details

Adobe LiveCycle ES4

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Smartwaiver

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details