21 Ratings
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Score 7.1 out of 101
5 Ratings
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Score 9 out of 101

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Likelihood to Recommend

Adobe LiveCycle ES4

We use PDF forms for our submissions to the USPTO as well as for obtaining signature documents. With LiveCycle, I can update forms, save them, load them into my docketing database, and have them pre-populated with data. This process ensures continuity, less chance for error, and the ability to save the paralegals time when it comes to preparing filings.
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UiPath Enterprise RPA Platform

Financial operations is a very good place to start with UiPath, but by no means should it be limited to Finance. UiPath is well suited to automate tasks in Finance such as:1. AP Reporting2. Invoice Payment Management3. Invoice Posting and Filing4. Past Due Notifications5. Release of low-value orders6. Daily Invoice list with order details
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Pros

  • Ease of use for end users - the forms made from LiveCycle work flawlessly
  • Adding sections dedicated to pictures or other elements - there is some room for design here
  • Variety of choices for types of input to be added to each form and many options for configuring each of them
  • Works REALLY well for forms that just require text information to be filled in
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  • Speed to deliver an automated process - significantly quicker than traditional technology projects.
  • Time to productivity - Good community and training resources that means new developers become productive in a few weeks to a few months depending on previous experience.
  • Business Language - Automations are largely self-documenting, with a graphical flowchart. This is good for developers (many can be technical business people rather then technology people) and also for process owners to be able to mostly review their processes
  • Speed of new feature development - UiPath is rapidly improving their product.
  • Community resources - a reasonably large community is adding more activities and there are also help resources like the forum and Slack available.
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Cons

  • There are so many bells and whistles it can be intimidating.
  • It is not a product you just pick up and use, there is some training needed.
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  • Because of the speed of development, there is some meaningful infrastructure effort to continuously apply updates.
  • Given the growth in the company, some support staff are somewhat inexperienced and therefore incident resolution can take longer than ideal.
  • Recent change to the way Support jobs are logged (more away from Zendesk) has reduced the ease of logging jobs and looking at job history.
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Likelihood to Renew

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UiPath Enterprise RPA Platform9.1
Based on 1 answer
We have used this software for nearly two years and have multiple processes using the software, we are fully invested in the automation through UiPath
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Alternatives Considered

Because LiveCycle comes with the Adobe Suite, I've never really looked outside of it because it was something I already had access to.
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UiPath has a much lower learning curve and after using the Pegasystems platform (formerly OpenSpan, prior to acquisition by Pegasystems) we found that developers were able to learn and deliver applications much faster with UiPath. Automation Anywhere was very similar in that it required developers that had a lot of coding experience to be able to use effectively. Whereas with UiPath you could take a Business Analyst and get them up to speed with UiPath much more easily.
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Return on Investment

  • Having LiveCycle enables me to offer more products in my lineup, so that is always a good thing. Most clients like the idea of being able to purchase a template and then making changes themselves, so I've had quite a few sales here. However it's not really something that will make me rich overnight or anything. It's just a tool that enables me to have different products.
  • If they could figure out a way to improve the limitations in terms of design capability in the form creation process, I could probably leverage this software a lot better since I would use it more.
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  • UiPath has had a positive impact on our customer satisfaction ratings. Since deploying an RPA solution for product activation, Customer Satisfaction surveys for that function have steadily increased month over month.
  • RPA solutions on complicated processes (more than approximately 6 decisions) "Desktop Automation" should be avoided due to the development effort involved. Look for simpler tasks that happen very frequently to drive higher ROI.
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Pricing Details

Adobe LiveCycle ES4

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

UiPath Enterprise RPA Platform

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details