What users are saying about

Adobe Presenter

24 Ratings

SilkRoad Learning

Top Rated
15 Ratings

Adobe Presenter

24 Ratings
Score 7.3 out of 101

SilkRoad Learning

Top Rated
15 Ratings
Score 8.4 out of 101

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Likelihood to Recommend

Adobe Presenter

As I mentioned earlier, it's best used for "presentations," rather than bona fide "training." That's why we tend to use it when the information is relatively simple and/or doesn't need to be fully internalized or mastered (which would require providing opportunities for practice and feedback and a more engaging, interactive learning experience). However, it can be used as part of a blended-learning solution, with some information provided via an Adobe Presenter module first, and then some kind of instructor-led session as a follow-up, which would include more role-specific info, as well as practice and feedback opportunities.Also, as I mentioned earlier, Adobe Presenter Video Express is great for creating quick overview demos about a new system -- more of a "see what it can do" type thing than a "here's how you do it" thing (unless the "it" is very simple and the video is used more as a microlearning/performance support type of offering).
Laura Gillenwater profile photo

SilkRoad Learning

It is very well suited as a web based LMS. They have excellent customer service and support. Ask about the reporting features - these are challenging in many LMS applications. The training they provided for administrators is also very good. Overall a great company, and they are constantly working to improve the product
Stephen Tsorvas profile photo

Feature Rating Comparison

Learning Management

Adobe Presenter
6.9
SilkRoad Learning
Course authoring
Adobe Presenter
7.0
SilkRoad Learning
Course catalog or library
Adobe Presenter
6.0
SilkRoad Learning
Player/Portal
Adobe Presenter
7.0
SilkRoad Learning
Learning content
Adobe Presenter
8.0
SilkRoad Learning
Progress tracking & certifications
Adobe Presenter
5.0
SilkRoad Learning
Learning administration
Adobe Presenter
6.0
SilkRoad Learning
Learning reporting & analytics
Adobe Presenter
9.0
SilkRoad Learning

Pros

  • Because it integrates with PowerPoint, it is possible to go from planning outline to storyboard to final output withing a single document and as part of a seamless and logical design process.
  • Its ability to create videos that capture screens along with web-cam recordings, then edit them within the solution means higher level training recordings can be created versus, say a recorded WebEx training session.
  • Presenter's ability to create quiz elements similar to Adobe Captivate, add interactions, and interface with Adobe's LMS means it is capable of functioning as a complete e-learning development environment. .
  • If up front cost is a consideration, Presenter wins hands down over many better known training development and e-learning solutions.
Ronald Ray profile photo
  • Set up of training events and activities - the site is pretty intuitive, after taking the hosted admin training, I was able to get right to work and set up my training activities and events. If I ever need help, good support is just a phone call away.
  • Set up of eCourses - the GreenLight LMS is fully SCORM compliant, so I can set up and publish advanced eCourses on the site. It is easy to assign and track completion of these courses as well. It also includes a functional course creation tool, that can be used to manually set up scorm compliant eLearning.
  • Qualifications and clusters - a really great feature is the ability to group together eCourses and activities as part of a larger curriculum, assign them to students, and track the progress through to completion.
  • Set up of students - I like the fact that I can upload data from a csv file - this saves a great deal of time when updating the information online.
Stephen Tsorvas profile photo

Cons

  • Among its strengths, Presenter is outstanding at demonstrating software. However, it has zero native simulation capability. For that, you also need Captivate. While it's designed to work with that solution, I've yet to find an efficient application in a real-world training environment.
  • Presenter is a deceptively unintuitive solution. If you know PowerPoint (and who doesn't?), it feels like home. However, it has nuances that aren't readily obvious. For example, it's video recording capability is both built into the PowerPoint add-in and is accessible as a standalone. How they behave is similar but not identical..
  • Support is surprisingly weak. The version I have is once removed from the latest. I recently discovered that it has a bug. I was surprised to learn that reporting it to Adobe is impossible since the web page where this occurs does not include Presenter as an option. Are they aware and was it corrected? I don’t know. Fortunately, it's not critical, but it does raise several concerns.
  • Training and on-demand help is also weak. While there are some standalone videos and other help resources on the internet, what’s freely available isn’t complete. As a result, ramp up took several months longer than it should have. Much of my learning was through experimentation and web searches. Those searches were at times frustrating since the community of users doesn't appear to be as great as other training development solutions. The best training I found was on Lynda.com. I highly recommend either Lynda or a similar site if you get Adobe Presenter.
Ronald Ray profile photo
  • Initially when we went with GreenLight, I created a list of things I did not like about the software. I recently reviewed the list and only one or two of the more minor issues remain.There have been a number of improvements made to the software over the past 5 years as they continue to make improvements.
  • The notification portion of the software is one of the weaker areas. There are numerous triggers, however, there isn't enough flexibility in the system to allow for broad customization. The notification triggers generally affect everything that meets the criteria and the only way to make an exception is to turn off notifications for that instance. It would be nice to have the ability to create customized messages for individual elements of a qualification.
  • There hasn't been a way, until recently, to have one qualification contain both certification and recertification requirements. If an employee comes into the company and certifies as a driver we would like that employee to have a different path to recertify the next year. There is a way to do this now but it's not elegant.
  • The course catalog in the employee portal is lacking. Instead of a list you must begin typing the title. If you don't know how to search for things you may not find it especially if you don't know what it's called or exactly what you are looking to find.
  • A few years ago the supervisor/manager functions were moved to the student portal. This was a good thing because managers no longer had to log into a separate admin portal. The downside was that the manager's view is not intuitive and therefore needs some maturity in design to make it more user friendly.
Charles Maxcy profile photo

Likelihood to Renew

Adobe Presenter8.2
Based on 1 answer
My company is pretty invested in the Adobe ecosystem and is unlikely to change that in the foreseeable future. Also, Adobe Presenter is a very valuable tool and, with the new subscription model and the pricing we have, a relatively modest expense now. It's also fairly easy to learn and use, so it is starting to spread beyond the sphere of the various Learning & Development departments.
Laura Gillenwater profile photo
SilkRoad Learning3.6
Based on 2 answers
Our training director has determined that the customer service and ease of use is too difficult. She intends to check into other LMS systems and end our contract with Silkroad.
Donna Ingram profile photo

Usability

Adobe Presenter7.3
Based on 1 answer
For all of the reasons I mentioned earlier. Overall, it's quite easy to create basic presentations with and to publish output with, either to an Adobe server, an LMS, or, I think, as stand-alone module. But there are some areas for improvement and better in-product help and explanations would be helpful, as well.
Laura Gillenwater profile photo
SilkRoad Learning8.0
Based on 1 answer
I have a better understanding of the system and so it is easier for me to use. The student side is very easy and simple for anyone to use.
Donna Ingram profile photo

Reliability and Availability

No score
No answers yet
No answers on this topic
SilkRoad Learning8.0
Based on 1 answer
There have been many times when the site was unavailable for a short time. Also, glitches and unexplained ed activity such as sending training notifications out to terminated employees.
Donna Ingram profile photo

Performance

No score
No answers yet
No answers on this topic
SilkRoad Learning7.0
Based on 1 answer
It works well most of the time.
Donna Ingram profile photo

Support

Adobe Presenter3.6
Based on 1 answer
I think I pretty much answered this earlier....premium support is extremely expensive and online support can be difficult to navigate. Although, to be fair, when it comes to Presenter (compared to, say, Captivate), there isn't too frequent a need for support, since Presenter is a rather simple tool to use
Laura Gillenwater profile photo
SilkRoad Learning7.0
Based on 1 answer
The questions regarding how to implement in the system are answered quickly and efficiently. If there is an issue with the technical side or integrations it takes forever to get results and after much escalating.
Donna Ingram profile photo

Online Training

No score
No answers yet
No answers on this topic
SilkRoad Learning8.0
Based on 1 answer
some are thorough and others are not. I like that they are available for review.
Donna Ingram profile photo

Alternatives Considered

To recap, it falls short in the quality of the deliverables compared to some others. That said, it is well within acceptable range for many learning environments and audiences. It also is significantly more flexible and affordable than anything else. If I had only one e-learning solution to pick, this would be the one. It is, in fact, my "Go to" solution most of the time..
Ronald Ray profile photo
We looked at a few other companies before selecting GreenLight but the main driver was its integration with other HRIS products. At that time, the cost/value ratio was attractive.
Charles Maxcy profile photo

Scalability

No score
No answers yet
No answers on this topic
SilkRoad Learning7.0
Based on 1 answer
The system went down/offline for 5 or 6 days in January. This is the month we have 3400 employees taking annual required training. It had several glitches afterwards that took months to correct.
Donna Ingram profile photo

Return on Investment

  • The net impact is extremely strong due to it's relatively low cost, high flexibility and extremely rapid development capability.
Ronald Ray profile photo
  • It has helped to consolidate everything in one place.
  • It has made the suite of trainings more easier to manage for HR and compliance.
Bryan Dobson profile photo

Pricing Details

Adobe Presenter

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

SilkRoad Learning

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details