Likelihood to Recommend As I mentioned earlier, it's best used for "presentations," rather than bona fide "training." That's why we tend to use it when the information is relatively simple and/or doesn't need to be fully internalized or mastered (which would require providing opportunities for practice and feedback and a more engaging, interactive learning experience). However, it can be used as part of a blended-learning solution, with some information provided via an Adobe Presenter module first, and then some kind of instructor-led session as a follow-up, which would include more role-specific info, as well as practice and feedback opportunities. Also, as I mentioned earlier, Adobe Presenter Video Express is great for creating quick overview demos about a new system -- more of a "see what it can do" type thing than a "here's how you do it" thing (unless the "it" is very simple and the video is used more as a microlearning/performance support type of offering).
Read full review It is very well suited as a web based LMS. They have excellent customer service and support. Ask about the reporting features - these are challenging in many LMS applications. The training they provided for administrators is also very good. Overall a great company, and they are constantly working to improve the product
Read full review Pros Because it integrates with PowerPoint, it is possible to go from planning outline to storyboard to final output withing a single document and as part of a seamless and logical design process. Its ability to create videos that capture screens along with web-cam recordings, then edit them within the solution means higher level training recordings can be created versus, say a recorded WebEx training session. Presenter's ability to create quiz elements similar to Adobe Captivate, add interactions, and interface with Adobe's LMS means it is capable of functioning as a complete e-learning development environment. . If up front cost is a consideration, Presenter wins hands down over many better known training development and e-learning solutions. Ronald Ray Sr. Instructional Designer, Training Coordinator and Client Services Manager
Read full review GreenLight is very good at keeping track of employee requirements through the use of qualifications. It is the backbone of how courses, classes, requirements and activities are assigned and monitored. The content objects (development) portion of GreenLight is robust. It allows you to mix various content objects from different sources. For instance if you import a SCORM ecourse, an AICC ecourse and want to add an HTML page as an introduction, the software will allow you to combine all seamlessly into one course. In addition, the navigation and sequencing tools offer considerable functionality. The reporting feature of this software is very good (but not best of class). The number of standard reports is fairly extensive and cover most needs. Having the ability to output files for further analysis and manipulation in Excel takes care of a number of areas where the standard reports fall short. Read full review Cons E learning news server could be more intuitive Numerical indicator for updates is confusing Organization of updates could be better organized Read full review 'my profile' has been a little glitchy for us but we are a very small team and don't use that element much, photos don't load or stay loaded Sometimes the main list with due dates, type of training etc. seems hard for people to completely understand some more customizable sections here would be useful for us On the whole, is not a customizable as other platforms we've used. Is good at tracking but not so much the kind of cataloging we need. Read full review Likelihood to Renew My company is pretty invested in the Adobe ecosystem and is unlikely to change that in the foreseeable future. Also, Adobe Presenter is a very valuable tool and, with the new subscription model and the pricing we have, a relatively modest expense now. It's also fairly easy to learn and use, so it is starting to spread beyond the sphere of the various Learning & Development departments.
Read full review Our training director has determined that the customer service and ease of use is too difficult. She intends to check into other LMS systems and end our contract with Silkroad.
Read full review Usability It is easy to learn and use, but is frustrating if you begin to run into error messages concerning Flash as you are in the publishing stage.
Read full review I have a better understanding of the system and so it is easier for me to use. The student side is very easy and simple for anyone to use.
Read full review Reliability and Availability It is easy to access since it is an added tool to the Powerpoint program. We have not had complaints from faculty members regarding not having it available when they need it.
Read full review There have been many times when the site was unavailable for a short time. Also, glitches and unexplained ed activity such as sending training notifications out to terminated employees.
Read full review Performance Due to the aforementioned issues with Flash, it can be discouraging to get to the publishing stage and begin receiving error messages. Once we are able to move past that issue, we have great success with the performance of Adobe Presenter.
Read full review It works well most of the time.
Read full review Support Rating I think I pretty much answered this earlier....premium support is extremely expensive and online support can be difficult to navigate. Although, to be fair, when it comes to Presenter (compared to, say, Captivate), there isn't too frequent a need for support, since Presenter is a rather simple tool to use
Read full review The questions regarding how to implement in the system are answered quickly and efficiently. If there is an issue with the technical side or integrations it takes forever to get results and after much escalating.
Read full review Online Training some are thorough and others are not. I like that they are available for review.
Read full review Alternatives Considered LMS365 and Adobe Presenter are not that much different, the major issue that we faced with LMS was that we had to integrate that with the SharePoint, for accessibility and that cases whole lot of confusions and keeping things clean as SharePoint was being used for file store and sharing within the company. Moving to Adobe Presenter was taken as it was independent platform and didn't have any dependency.
Read full review SilkRoad Learning is much easier to customize and roll out globally. The Skillsoft product was expensive, cumbersome, and required a large ramp up time. When working with clients on Skillsoft, too much had to be predetermined, the languages were not fully developed and learners had to pay each time they accessed a module and get reimbursement from the company - it was not effective.
Read full review Scalability The program still seems to rely heavily on Adobe Flash even though the online community is moving away from it. When publishing, users will experience error messages regarding Flash, which can make it difficult to complete your work.
Read full review The system went down/offline for 5 or 6 days in January. This is the month we have 3400 employees taking annual required training. It had several glitches afterwards that took months to correct.
Read full review Return on Investment It will be safe to say that overall impact had been positive in regards to ROI Training costs have been reduced by a huge margin since we started using this tool. Time consumed in training staff is also decreased, as with Adobe Presenter training can be done remotely and are able to train different groups at the same time. Read full review GreenLight has provided an easy route for our users to receive training online and in-class. They can quickly and easily search and sign up for anything on the catalog. Being in healthcare, we provide a lot of training on a constant basis. GreenLight has provided a great foundation for our company to accomplish it's training needs and goals. Employees can quickly access and complete online trainings so that they can get back to their jobs. Read full review ScreenShots