What users are saying about
This review does not include a rating.
41 Ratings
This review does not include a rating.
41 Ratings
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Score 7.8 out of 100

Likelihood to Recommend

Adobe Robohelp

No answers on this topic

SDL Tridion

SDL Tridion works well for organizations with a large website with a lot of content to continuously create and manage. The use of page templates and component presentations makes creating new pages fairly straightforward. It can be a little cumbersome when it comes to trying to "break from the norm" and build web pages that are outside of the template-driven format; however, there are ways around this to create pages that break away from the normal page-template format of the website. In this regard, SDL Tridion can be pretty flexible, allowing us to create a lot of custom functionality to keep up with constantly changing web trends.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Security

Adobe Robohelp
SDL Tridion
10.0
Role-based user permissions
Adobe Robohelp
SDL Tridion
10.0

Platform & Infrastructure

Adobe Robohelp
SDL Tridion
9.5
API
Adobe Robohelp
SDL Tridion
9.0
Internationalization / multi-language
Adobe Robohelp
SDL Tridion
10.0

Web Content Creation

Adobe Robohelp
SDL Tridion
7.0
WYSIWYG editor
Adobe Robohelp
SDL Tridion
8.0
Code quality / cleanliness
Adobe Robohelp
SDL Tridion
9.0
Admin section
Adobe Robohelp
SDL Tridion
8.0
Page templates
Adobe Robohelp
SDL Tridion
5.0
Library of website themes
Adobe Robohelp
SDL Tridion
5.0
Mobile optimization / responsive design
Adobe Robohelp
SDL Tridion
6.0
Publishing workflow
Adobe Robohelp
SDL Tridion
10.0
Form generator
Adobe Robohelp
SDL Tridion
5.0

Web Content Management

Adobe Robohelp
SDL Tridion
6.6
Content taxonomy
Adobe Robohelp
SDL Tridion
10.0
SEO support
Adobe Robohelp
SDL Tridion
9.0
Bulk management
Adobe Robohelp
SDL Tridion
6.0
Availability / breadth of extensions
Adobe Robohelp
SDL Tridion
5.0
Community / comment management
Adobe Robohelp
SDL Tridion
3.0

Pros

Adobe Robohelp

No answers on this topic

SDL Tridion

  • Makes it easy to spin up a new site quickly
  • Allows for numerous users to work on the same site without conflicting with each other's changes
  • Allows you to unpublish changes or revert to old versions if you make a mistake
  • Allows you to time publishing actions (for example, you can set it to happen overnight)
Kirsten McGlone | TrustRadius Reviewer

Cons

Adobe Robohelp

No answers on this topic

SDL Tridion

  • Doesn't work well in all browsers. Tridion is a Microsoft product so they really push IE; however, now-a-days it SHOULD work in all browsers. Even though they say to use IE, Chrome actually functions the best with Tridion.
  • It uses Dreamweaver Syntax. Dreamweaver syntax is completely out-dated and SDL really needs to come up with a better way of looping through content by using it's own structure or using .NET syntax to loop through items - Dreamweaver syntax is not the way to go
  • Component Templates and Page Templates. Tridion uses Component Templates and Dreamweaver templates to display content and store the content that is to be displayed. These 2 items could easily be converted into 1 group of items, but SDL chose to keep them separate therefore increasing the complexity of Tridion
  • Steep learning curve. Tridion has a very steep learning curve and it will take some time to train people on it. We had to hire 4 Tridion experts (at probably around $1000 / day) to get everyone trained on Tridion and then build the structure for Tridion
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Adobe Robohelp

No score
No answers yet
No answers on this topic

SDL Tridion

SDL Tridion 6.3
Based on 15 answers
I believe SDL Tridion is the best CMS product out there currently. Every CMS has its problems and strengths but SDL Tridion overall seems like the best solution for large enterprise corporations. The fact that it can be implemented in java or .net makes it attractive to many clients
Piti Itharat | TrustRadius Reviewer

Usability

Adobe Robohelp

No score
No answers yet
No answers on this topic

SDL Tridion

SDL Tridion 8.5
Based on 2 answers
The editor user interface is very user friendly and in-site editing makes simple updates fast and easy. The extensibility of Tridion is a big plus and the ability to add our own options into the default Tridion interface helps us integrate with external systems. Finally, the user permissions and security system helps us deploy it within our large organization.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Adobe Robohelp

No answers on this topic

SDL Tridion

It is a nuclear missile compared to the other handguns and knives on the market today. But it also requires nuclear technicians and expertise that a handgun doesn't require. Do you need to decimate your competition and you have the investment capabilities necessary to put a nuclear missile into the sky? Then definitely do it. Especially if you need a very good multi-lingual blueprint provider like Tridion.
Anonymous | TrustRadius Reviewer

Return on Investment

Adobe Robohelp

No answers on this topic

SDL Tridion

  • SDL is a very complex system. Creating custom components by external vendors turned out to be expensive.
  • The learning curve is very slow, so training takes a lot of time and cost.
  • The revamped corporate site looks clean, modern, and is mobile-friendly.
Anonymous | TrustRadius Reviewer

Pricing Details

Adobe Robohelp

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SDL Tridion

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Adobe Robohelp
SDL Tridion
8.0

Likelihood to Renew

Adobe Robohelp
SDL Tridion
6.3

Usability

Adobe Robohelp
SDL Tridion
8.5

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