Adobe Robohelp vs. Tridion

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Adobe Robohelp
Score 10.0 out of 10
N/A
Adobe offers Robohelp, a cloud-based technical content and help authoring solution available via subscription standalone or as part of the Adobe Technical Communication Suite for eLearning and knowledgebase management.N/A
Tridion
Score 9.0 out of 10
N/A
Tridion (formerly SDL Tridion) aims to connect people, processes, and information through a complete portfolio of collaborative Content Management, Knowledge Management and Headless delivery technologies. Combine with Accelerators for fast time-to-value and RWS Translation Management solutions for global reach. Its key components include: Tridion Sites provides web content management capabilities, connecting people, processes, and information across teams, brands, and markets,…N/A
Pricing
Adobe RobohelpTridion
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Adobe RobohelpTridion
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Adobe RobohelpTridion
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
Adobe RobohelpTridion
Security
Comparison of Security features of Product A and Product B
Adobe Robohelp
-
Ratings
Tridion
9.0
9 Ratings
12% above category average
Role-based user permissions00 Ratings9.09 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
Adobe Robohelp
-
Ratings
Tridion
9.1
8 Ratings
17% above category average
API00 Ratings8.36 Ratings
Internationalization / multi-language00 Ratings10.07 Ratings
Web Content Creation
Comparison of Web Content Creation features of Product A and Product B
Adobe Robohelp
-
Ratings
Tridion
8.5
8 Ratings
11% above category average
WYSIWYG editor00 Ratings8.08 Ratings
Code quality / cleanliness00 Ratings8.07 Ratings
Admin section00 Ratings9.08 Ratings
Page templates00 Ratings9.08 Ratings
Library of website themes00 Ratings8.24 Ratings
Mobile optimization / responsive design00 Ratings9.07 Ratings
Publishing workflow00 Ratings9.08 Ratings
Form generator00 Ratings8.33 Ratings
Web Content Management
Comparison of Web Content Management features of Product A and Product B
Adobe Robohelp
-
Ratings
Tridion
7.6
8 Ratings
4% above category average
Content taxonomy00 Ratings9.07 Ratings
SEO support00 Ratings9.06 Ratings
Bulk management00 Ratings9.08 Ratings
Availability / breadth of extensions00 Ratings8.35 Ratings
Community / comment management00 Ratings3.03 Ratings
Best Alternatives
Adobe RobohelpTridion
Small Businesses
MindTouch
MindTouch
Score 7.0 out of 10
Divi
Divi
Score 9.8 out of 10
Medium-sized Companies
Tridion
Tridion
Score 9.0 out of 10
Image Relay
Image Relay
Score 9.5 out of 10
Enterprises
Tridion
Tridion
Score 9.0 out of 10
Storyblok
Storyblok
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Adobe RobohelpTridion
Likelihood to Recommend
-
(0 ratings)
9.9
(22 ratings)
Likelihood to Renew
-
(0 ratings)
6.3
(15 ratings)
Usability
-
(0 ratings)
8.5
(2 ratings)
User Testimonials
Adobe RobohelpTridion
Likelihood to Recommend
Adobe
No answers on this topic
RWS Group
Love the product and I really like how we use it for public sites. The only negative aspect is that it is just hard to find Tridion devs that understand the tool, grasp .net, react, and understand the blueprint, etc.
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Pros
Adobe
No answers on this topic
RWS Group
  • Makes it easy to spin up a new site quickly
  • Allows for numerous users to work on the same site without conflicting with each other's changes
  • Allows you to unpublish changes or revert to old versions if you make a mistake
  • Allows you to time publishing actions (for example, you can set it to happen overnight)
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Cons
Adobe
No answers on this topic
RWS Group
  • Tridion is complicated in enough ways that it makes it difficult to train new users. Therefore, we have to limit the number of people with access to the system since we have not yet implemented Workflow.
  • When something goes wrong (items fail to publish, or there is unexpected behavior with components), there is little explanation provided that would point us in the right direction to troubleshoot. As a result, content Authors and Editors have to frequently ask for IT assistance.
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Likelihood to Renew
Adobe
No answers on this topic
RWS Group
I am giving this a semi-high rating because we have already got Tridion up and running and we are still in the process of moving the sites over to Tridion. It is unlikely we will be moving things to a new CMS AGAIN in the near future as the cost to get Tridion was high.
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Usability
Adobe
No answers on this topic
RWS Group
The editor user interface is very user friendly and in-site editing makes simple updates fast and easy. The extensibility of Tridion is a big plus and the ability to add our own options into the default Tridion interface helps us integrate with external systems. Finally, the user permissions and security system helps us deploy it within our large organization.
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Alternatives Considered
Adobe
No answers on this topic
RWS Group
It is a nuclear missile compared to the other handguns and knives on the market today. But it also requires nuclear technicians and expertise that a handgun doesn't require. Do you need to decimate your competition and you have the investment capabilities necessary to put a nuclear missile into the sky? Then definitely do it. Especially if you need a very good multi-lingual blueprint provider like Tridion.
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Return on Investment
Adobe
No answers on this topic
RWS Group
  • SDL is a very complex system. Creating custom components by external vendors turned out to be expensive.
  • The learning curve is very slow, so training takes a lot of time and cost.
  • The revamped corporate site looks clean, modern, and is mobile-friendly.
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ScreenShots