What users are saying about

Adobe Send & Track

6 Ratings
Score 9.6 out of 101

Axway SecureTransport

3 Ratings
Score 7.6 out of 101

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Likelihood to Recommend

Adobe Send & Track

When signatures are needed quickly or across great distances, it's a great program
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Axway SecureTransport

I do not see where you would use this in any other scenarios. It's a purpose built system for sending and receiving data.
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Pros

  • Text edits, which allow for addendums
  • Quicker work flow
  • Confirmed recipients
Mary Burke profile photo
  • If you use Axway SecureTransport with their edge server. The system separates your user accounts from the first point of entry into the system. This is done by creating an edge device in your DMZ that acts only as a proxy to the backend ST server.
  • Their support has been really good when you have a questions or issues with the version you are on. They respond pretty quickly to your open cases.
  • I also like the fact that their system can be really customizable. This does take a little bit of knowledge of how the system works. I did go to a 4 day class that Axway provided back in version 4.
  • They support a wide range of security and automation when it comes to sending/receiving files.
  • They have low CVE vulnerabilities and they keep up with the latest security holes that may arise.
  • SecureTransport is a pretty solid platform and it's pretty hands off once it's up and running. We did have to tweak a few things regarding the memory allocated to the running services and there are a still few open bugs that are supposed to be released in the next SecureTransport. Those are not causing any issue on our side.
  • You can create different templates for your HTTPS sites. This is useful if you have different needs for your customers.
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Cons

  • This could be my computer, but it does freeze a lot, leading to glitches
Mary Burke profile photo
  • I have come a cross several bugs that came up in their new releases, but this is kind of expected given they support a wide range of technologies in terms of B2B transfers or ad-hoc transfers.
  • Support is sometimes difficult to communicate with just because of them being out of India. They are responsive and know their stuff when it comes to SecureTransport.
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Alternatives Considered

No answers on this topic
I have not used another product other than SecureTransport. I have only researched to see if there are any alternatives better. Frankly we just don't have the time to invest in switching either. SecureTransport does what it needs to do in our environment.
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Return on Investment

  • Quicker Workflow
  • Happy vendors/clients
  • Less mailbox clutter
Mary Burke profile photo
  • Once the system is set up and operational, the only internal support would be to configure new accounts or research failed transmissions. It's really hands off once you have it up and running. It doesn't require a bunch of support or baby sitting.
  • We are able to offer new services to our business customers which benefits both sides.
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Pricing Details

Adobe Send & Track

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Axway SecureTransport

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details