What users are saying about
6 Ratings
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Score 9.9 out of 100
3 Ratings
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Score 7 out of 100

Likelihood to Recommend

Adobe Send & Track

When signatures are needed quickly or across great distances, it's a great program
Mary Burke | TrustRadius Reviewer

HelpSystems Automate Plus

Anything where automation would be helpful, I'd recommend. If you're doing a task over and over again, Automate can likely work and do it for you. It helps to keep things running exactly the same so that when failures occur, they can easily be traced to their source.
Anonymous | TrustRadius Reviewer

Pros

Adobe Send & Track

  • Text edits, which allow for addendums
  • Quicker work flow
  • Confirmed recipients
Mary Burke | TrustRadius Reviewer

HelpSystems Automate Plus

  • Very detailed task builder. Easy to read step by step a task's operation even if you don't have much programming knowledge.
  • Scheduling for automation jobs is very flexible. Allows us to create all kinds of job schedules as needed.
  • Organization of jobs, tasks, conditions is done well. Allows us to easily manage our items.
Anonymous | TrustRadius Reviewer

Cons

Adobe Send & Track

  • This could be my computer, but it does freeze a lot, leading to glitches
Mary Burke | TrustRadius Reviewer

HelpSystems Automate Plus

  • AutoMate's Windows interface can be quite buggy at times. We are using the latest and final build of AutoMate 10. It took many iterations to get this most stable build, but there are still many little issues that happen when building tasks. Copying and pasting too much causes GUI errors and can crash. Things don't indent properly, success/failure arrow lines in the Job window don't flow perfectly straight, etc. There is a newer version AutoMate 11, but it's so buggy we can't even use it properly.
  • Memory management is terrible on Aut 10 and 11. Just working in the program for a little bit building tasks has memory leaks that don't resolve until you close out of the program. You'll be using several GB of ram in no time.
  • Dashboard reporting could be better. We'd like a better way to track how jobs are running, when failures occur, etc. You can do that now, but the interface is cumbersome.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Adobe Send & Track

No answers on this topic

HelpSystems Automate Plus

At an older job we used to use SSIS as kind of an automation tool as well as it could also be used to connect to FTP sources, read files, etc. AutoMate is simply centrally designed to be true automation software. It is much more robust, can work with a variety of software (including SSIS itself) and is much quicker to integrate and troubleshoot.
Anonymous | TrustRadius Reviewer

Return on Investment

Adobe Send & Track

  • Quicker Workflow
  • Happy vendors/clients
  • Less mailbox clutter
Mary Burke | TrustRadius Reviewer

HelpSystems Automate Plus

  • It's been a net positive as AutoMate requires less eyes on specific tasks so that people can focus attention elsewhere and do more analysis.
  • Less manual work also decreases the chances of mistakes and/or missed jobs. Since Automate can schedule everything, send email notifications, etc., there is less time wasted.
Anonymous | TrustRadius Reviewer

Pricing Details

Adobe Send & Track

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

HelpSystems Automate Plus

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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