What users are saying about
6 Ratings
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Score 9.6 out of 101
9 Ratings
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Score 9 out of 101

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Likelihood to Recommend

Adobe Send & Track

When signatures are needed quickly or across great distances, it's a great program
Mary Burke profile photo

OpenText Hightail

Hightail is my go-to source when I need to send large files that would never fit as regular attachments. That being said, sometimes there are files that would perfectly fit as attachments but I want the security that Hightail provides when sending sensitive or private material. It's very comforting knowing that the content I'm sending is only being received and viewed by the intended parties. It's also comforting for my clients when it's THEIR content that I'm sending for review.
Daniel Shatzkes CEO Entrepreneur, Manufacturer, Musician profile photo

Feature Rating Comparison

Project Management

Adobe Send & Track
OpenText Hightail
8.1
Task Management
Adobe Send & Track
OpenText Hightail
8.0
Scheduling
Adobe Send & Track
OpenText Hightail
7.0
Workflow Automation
Adobe Send & Track
OpenText Hightail
8.0
Mobile Access
Adobe Send & Track
OpenText Hightail
7.0
Search
Adobe Send & Track
OpenText Hightail
9.5
Visual planning tools
Adobe Send & Track
OpenText Hightail
9.0

Communication

Adobe Send & Track
OpenText Hightail
7.8
Notifications
Adobe Send & Track
OpenText Hightail
8.3
Discussions
Adobe Send & Track
OpenText Hightail
9.0
Integrates with Gmail and Google Hangouts
Adobe Send & Track
OpenText Hightail
7.0
Integrates with Outlook
Adobe Send & Track
OpenText Hightail
7.0

File Sharing & Management

Adobe Send & Track
OpenText Hightail
9.4
Versioning
Adobe Send & Track
OpenText Hightail
9.5
Video files
Adobe Send & Track
OpenText Hightail
9.4
Audio files
Adobe Send & Track
OpenText Hightail
9.5
Document collaboration
Adobe Send & Track
OpenText Hightail
10.0
Access control
Adobe Send & Track
OpenText Hightail
8.6
Advanced security features
Adobe Send & Track
OpenText Hightail
9.6
Integrates with Google Drive
Adobe Send & Track
OpenText Hightail
9.0
Device sync
Adobe Send & Track
OpenText Hightail
9.3

Pros

  • Text edits, which allow for addendums
  • Quicker work flow
  • Confirmed recipients
Mary Burke profile photo
  • Easy to use for those uploading files.
  • Easy to upload multiple files.
  • Cost effective and works flawlessly.
Lisa Moughan profile photo

Cons

  • This could be my computer, but it does freeze a lot, leading to glitches
Mary Burke profile photo
  • It was difficult to share videos, sometimes insisting that the user make a password and become a member before viewing.
  • The links can expire quickly and instead of resetting, you just have to make a new one.
  • The last iteration of OpenText Hightail before they merged with OpenText was kind of clumsy looking.
Sarah Bandy profile photo

Alternatives Considered

No answers on this topic
Honestly, once we started using Google Drive more efficiently and saw what improvements OpenText Hightail had made, it was hard to choose. But now that we more consistently use Google Drive, I use it probably 75% more than I use OpenText Hightail for the same tasks. I'm not sure how much longer I'll be a customer at OpenText but it's great to have both options.
Sarah Bandy profile photo

Return on Investment

  • Quicker Workflow
  • Happy vendors/clients
  • Less mailbox clutter
Mary Burke profile photo
  • We use Hightail for sending out proposals to prospects. It is a major part of that process for us.
  • Hightail is one of the first touchpoints a client has with the agency.
No photo available

Pricing Details

Adobe Send & Track

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Adobe Send & Track Editions & Modules
Adobe Send & Track
Additional Pricing Details

OpenText Hightail

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
OpenText Hightail Editions & Modules
OpenText Hightail
Edition
Lite
$01
Pro
$152
Business
Custom2
Teams
$353
1. 100MB per file upload
2. per user, per month
3. per user/per month
Additional Pricing Details
Lite: Send large files with anyone. Files are limited to 100MB for each file size uploaded, 2GB storage max. Files expire after 7 days. Pro: Send large files with anyone and set advanced security permissions such as expiration dates and access codes. Files are limited to 25GB for each file size uploaded, with unlimited storage. Teams: Send large files, collaborate in real-time and manage creative projects with your team. The Hightail Teams plan allows you to purchase multiple users online (from 1-15 users per organization) and allows users to send file sizes up to 50GB with unlimited storage. The Teams plan also includes features such as file previews, organization, annotations, version control, discussions, follow-ups, approval routing and more. Business: Create unlimited visual project folders (called a Space) with collaboration and project management features such as approval routing and assigning to-dos, upload unlimited files up to 100GB each, protect them with access codes and manage user permissions., plus intuitive admin controls , detailed activity analysis for your entire company, advanced organization options and priority support.