What users are saying about
6 Ratings
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Score 9.9 out of 100
9 Ratings
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Score 8.2 out of 100

Likelihood to Recommend

Adobe Send & Track

When signatures are needed quickly or across great distances, it's a great program
Mary Burke | TrustRadius Reviewer

SolarWinds Serv-U

For anyone who needs to receive/send files between themselves and others, in an organized fashion, I would strongly recommend Serv-U as a great tool at a sensible cost. In our line of work, we can get several customers signed in at once, each sending in hundreds of Megabytes of data simultaneously. Serv-U has never struggled with this. We don't use the Quota set up for sending/receiving data but I can see it is useful where an exchange of information is the point.
Richard Fazakerley | TrustRadius Reviewer

Pros

Adobe Send & Track

  • Text edits, which allow for addendums
  • Quicker work flow
  • Confirmed recipients
Mary Burke | TrustRadius Reviewer

SolarWinds Serv-U

  • The Wizard allows us to create new user accounts very easily and quickly. We do not have a formal IT department so those of us "mere mortals" can use this easily.
  • Using the Web Client has made it very simple to set up and instruct our customers on getting to the server from any device with a minimum of fuss. We have many customers with ESL, and school students including middle and high school. Most of them are not computer experts, just regular users so the simplicity allows to do the whole setup over the phone in minutes.
  • The newer version of Serv-U does not appear to be very resource-hungry so our computer runs nice and fast, without having to be a top of the range powerbox. We concentrated on large storage to cope with the file sizes we receive daily.
Richard Fazakerley | TrustRadius Reviewer

Cons

Adobe Send & Track

  • This could be my computer, but it does freeze a lot, leading to glitches
Mary Burke | TrustRadius Reviewer

SolarWinds Serv-U

  • The user interface on large screens becomes tiny and nearly unreadable without the aid of Windows Magnifier.
  • Active Directory integration is either absent or not straightforward.
  • Settings and configuration aren't always intuitive.
Jose Rosario | TrustRadius Reviewer

Support Rating

Adobe Send & Track

No score
No answers yet
No answers on this topic

SolarWinds Serv-U

SolarWinds Serv-U 7.4
Based on 6 answers
Support was the biggest hurdle for us. It definitely needs improvement, but not to the point of being a deal breaker.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Adobe Send & Track

No answers on this topic

SolarWinds Serv-U

Previously we have used FileZilla and Microsoft FTP services, but neither out-performed Serv-U. although it was easy to use, FileZilla required constant attention from IT staff and did not live up to security protocol in place. The Windows Server FTP was difficult to configure for clients due to the tight integration with Active Directory. This also limited who could help administer the server.
Anonymous | TrustRadius Reviewer

Return on Investment

Adobe Send & Track

  • Quicker Workflow
  • Happy vendors/clients
  • Less mailbox clutter
Mary Burke | TrustRadius Reviewer

SolarWinds Serv-U

  • I have been using it for over 10 years so the ROI was there for sure.
  • It is not a constant attention needing program.
  • Set up and it does its job.
Rick Ledbetter | TrustRadius Reviewer

Screenshots

Pricing Details

Adobe Send & Track

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SolarWinds Serv-U

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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