Adobe Send & Track vs. OpenText XM Fax

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Adobe Send & Track
Score 4.1 out of 10
N/A
Adobe Send & Track (formerly SendNow) is Adobe's managed file transfer system.N/A
OpenText XM Fax
Score 10.0 out of 10
Small Businesses (1-50 employees)
XM Fax, now from OpenText (acquired March 2020) is a software-based solution for sending and receiving confidential faxes by email. It allows secure transmission of highly sensitive documents, using standardized T.38 Fax-over-IP and G.711 Fax Pass-Through protocols. The vendor says it is easy to install, and faxes can be sent using a desktop client (SendFAX), email clients (MS outlook), networked MFPs or via Web Services. According to the vendor, one of the main benefits of using XM Fax…N/A
Pricing
Adobe Send & TrackOpenText XM Fax
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Adobe Send & TrackOpenText XM Fax
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
Adobe Send & TrackOpenText XM Fax
Top Pros
Top Cons

No answers on this topic

Best Alternatives
Adobe Send & TrackOpenText XM Fax
Small Businesses
DataMotion
DataMotion
Score 8.9 out of 10

No answers on this topic

Medium-sized Companies
DataMotion
DataMotion
Score 8.9 out of 10

No answers on this topic

Enterprises
Fortra's GoAnywhere MFT
Fortra's GoAnywhere MFT
Score 6.1 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
Adobe Send & TrackOpenText XM Fax
Likelihood to Recommend
9.0
(2 ratings)
10.0
(9 ratings)
User Testimonials
Adobe Send & TrackOpenText XM Fax
Likelihood to Recommend
Adobe
This software works amazingly good when I need to send large volume office files to multiple clients in very less time. I just need to upload all the documents from my cloud storage and add all the recipients. And in just one click they all my documents in real time. It also let me know when they open my documents. It also helps them to preview the documents before downloading.
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OpenText
XMedius is well suited for a large business with hundreds of fax numbers. Could you imagine trying to manage 1000 individual fax machines? That would be a nightmare! Instead it's all in one neat place
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Pros
Adobe
  • Text edits, which allow for addendums
  • Quicker work flow
  • Confirmed recipients
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OpenText
  • Contacted sales to set up the creation of enterprise accounts directly through the dashboard.
  • XM Fax Support worked directly with Xerox to correct an issue I had with a device software update. Issues correct within a few days.
  • XM Fax provided onsite sales support for sales and technical training.
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Cons
Adobe
  • Unavailability of Apple iCloud integration.
  • No other drawback found.
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OpenText
  • Error logs include error codes, but sometimes it is hard to understand what it means. Either a shared documentation or detailed error log might help end users better to detect any issue on fax requests.
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Alternatives Considered
Adobe
This is an amazing software for sending files very conveniently. So we did not use any other software for this purpose. I am extremely happy with its services.
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OpenText
XMedius does faxing for a quick response from an end user where Egnyte is best suited for secure file transfer.
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Return on Investment
Adobe
  • Quicker Workflow
  • Happy vendors/clients
  • Less mailbox clutter
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OpenText
  • I m not sure on pricing or how XMedius is pricing solutions now
  • Cloud-based / vs On-Prem I think my vote always goes for on Prem
  • ROI (not my field)
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ScreenShots

OpenText XM Fax Screenshots

Screenshot of Track your faxes through an event log tab.Screenshot of Built-in viewer in the web client: XMediusFAX® allows you to view faxes directly in your browser without having to download files.Screenshot of Download the free XMediusFAX® application for Android, iPhone or iPad and send secure faxes from your mobile.Screenshot of Choose your fax recipients (Device contacts, Fax service Phone Book, Favorites).Screenshot of Select your documents from any file management application available on your mobile device.Screenshot of Configure your fax options (priority, resolution, retries).