What users are saying about
102 Ratings
7 Ratings
102 Ratings
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Score 7.8 out of 101
7 Ratings
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Score 8.6 out of 101

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Likelihood to Recommend

Adobe Sign

I think Adobe E-Sign is well suited when you need many acknowledgements at once (MegaSign feature). It is also quite useful if you have one form that needs to get multiple signatures as part of a process (e.g. employee, authorized user, manager). I think it might be a little too cumbersome for just one signature on one form.
Lori Diggs profile photo

eversign

I routinely recommend eversign to my colleagues in business and other paralegals. There is no other solution that I refer people to - it is always eversign. When you factor in convenience and the price - the answer is clear. When others use the platform they always let me know how great the experience was.
John Kenneth Cole profile photo

Pros

  • The ability to send an estimate/contract for signature with a single click has made ease of use for our franchisees and training our employees extremely easy.
  • Salesforce Integration - new agreement templates and the EchoSign button makes it easier to send agreements based on templates that we create ahead of time allowing our franchisees to utilize these agreements universally instead of maintaining multiple copies.
  • A centralized database of all our contracts across the country for reference is very important. Knowing that Echosign has the security in place to store these is important.
Jason Kwicien profile photo
  • Documents signed in an instant. No travel to different offices, no waiting for hard copies to be delivered - it is done in an instant.
  • Legally binding - uses e-signatures to create a legally binding document.
  • Economical - the solution is very economical, especially when you factor in the money you save on travel, shipping charges, waiting, etc.
John Kenneth Cole profile photo

Cons

  • They set some maintenance timeframes at the end of the month. However, when I’ve complained, they have adjusted.
  • Have had a couple of outages – not major, but noticeable.
  • It is not easy to tell when you are in the preview screen if you’ve made a mistake.
  • The software has the ability to place fields on the document. If you drag a field to edge, it disappears, and you think it’s gone but it’s not really gone, and it shows up to the client somewhere else in the document. This can be confusing to new users.
No photo available
  • I would like to see video integration so e could have a video call while documents are being signed.
John Kenneth Cole profile photo

Likelihood to Renew

Adobe Sign10.0
Based on 24 answers
Based on research, I haven't found anything that can send out electronic signatures so easily at a reasonable price. People also recognize the 'Adobe' name, so when they receive an email, it isn't questioned.
Laura Cain profile photo
eversign2.0
Based on 1 answer
Not enough features
No photo available

Usability

Adobe Sign9.2
Based on 8 answers
It was very easy for me to understand and learn to use. However, when I have trained others on the software who have less experience with technology it can be a little overwhelming at first. However, everyone that I have trained, once they know how to use it, it's easy for them to use on a daily basis. On the flip side, I have had employees who need little to no training at all. They are able to figure it our and navigate it on their own
Gretchen Gosnell profile photo
No score
No answers yet
No answers on this topic

Reliability and Availability

Adobe Sign8.4
Based on 3 answers
Even though have had a couple of incidents they have recovered quickly.

Scheduling maintenance at EOQ is ridiculous
No photo available
No score
No answers yet
No answers on this topic

Performance

Adobe Sign8.5
Based on 2 answers
For the most part, speed and throughput are excellent
No photo available
No score
No answers yet
No answers on this topic

Support

Adobe Sign8.0
Based on 6 answers
I haven't had to ask for support more then a handful of times and each time I do interact with the support team I have felt important. They get back to me quickly and I am able to get them answers/help I was seeking
Gretchen Gosnell profile photo
No score
No answers yet
No answers on this topic

Online Training

Adobe Sign8.0
Based on 1 answer
The best types of training are well integrated into the product and Echosign does this well. As mentioned earlier in my review - there are some areas of functionality that can be difficult to understand ("only I sign") for the novice user.Other areas such as macro usage, bulk signature and so on were easily learned and understood via the online tools.
Joshua Lipton profile photo
No score
No answers yet
No answers on this topic

Implementation

Adobe Sign8.0
Based on 5 answers
Our IT team implemented and the implementation was fine. The only lesson learned is that the integration with Salesforce.com is great, but if you use the product for something other than sales orders (e.g. timesheets, client correspondence etc.), you need to plan with that in mind. They have a very good web based interface for that
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No score
No answers yet
No answers on this topic

Alternatives Considered

I was not part of the selection committee on this project however did experience a time of doing all sign ups, employment agreements etc via paper and it was ineffective and messy. Echosign provides organization and ease that is needed to run a fast paced front office.
No photo available
eversign is priced almost equally to eSignGenie, but does not offer nearly as many features
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Return on Investment

  • We can get contracts signed in a matter of minutes using the click of a button rather than having to fax documents back and forth.
  • EchoSign is a huge time saver for multiple departments within our company. We started using it in just one department but realized the benefits of it and expanded usage to all departments.
Greg Hughes profile photo
  • no need to travel to remote locations to sign documents.
  • no need to use expensive shipping to get the paper documents.
  • no need to worry if the signatures will be valid.
John Kenneth Cole profile photo

Pricing Details

Adobe Sign

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

eversign

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details