What users are saying about

Adobe Sign

99 Ratings

eversign

5 Ratings

Adobe Sign

99 Ratings
Score 8 out of 101

eversign

5 Ratings
Score 8.7 out of 101

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Likelihood to Recommend

Adobe Sign

When working often with contracts and the need to keep track of a lot of different clients, Adobe Sign is really helpful. Early in my business when I didn't have a large number of clients and I did most everything in person, it would have been a more unnecessary luxury for me. Now that I do a lot of work online and my clients are reaching farther and farther and more regularly hire me from over an hour drive away and sometimes out of state, I've found it extremely helpful when I can't meet in person. I've even moved to doing all contracts through Adobe Sign, even if we are meeting in person
Caitlyn Weathers profile photo

eversign

I would say that it's well-suited for any application involving electronic signatures. I looked into DocuSign, SignNow and a few other programs. EverSign offered a free tier, which took the pressure off a "free trial" with a time limit. I was actually able to use the full functionality versus a restricted version because I didn't pay upfront. That was much appreciated.
Tyler Graves profile photo

Pros

  • Instant emails and confirmations are a huge plus for me. I know that something is sent or when it is signed. The emails let me know and I can immediately download and print the signed copy for my paper records.
  • Easy filling of forms helps keep me moving quickly. I can open a document I've created and Adobe Sign will go through and detect where there are spaces for form filling. This lets me work quickly by filling in the blanks or marking them for the signer.
  • Streamlined for my clients. They love the ease that they can click through and sign and initial the contract or fill in any sections that they have to add text too. This shows them a level of professionalism in a saturated market to let them feel confident in their choice of a high quality photographer.
Caitlyn Weathers profile photo
  • Documents signed in an instant. No travel to different offices, no waiting for hard copies to be delivered - it is done in an instant.
  • Legally binding - uses e-signatures to create a legally binding document.
  • Economical - the solution is very economical, especially when you factor in the money you save on travel, shipping charges, waiting, etc.
John Kenneth Cole profile photo

Cons

  • The document "send" process has several steps. There are about 10 fields you fill in before you move to the next page to position the signature boxes on the actual document. If you forget or miss-fill one of the the fields, you cannot go back. You have to start over.
  • The history log does not keep track of the reminders you send.
No photo available
  • Customer Service wasn't the greatest initially.
Tristan Layfield profile photo

Likelihood to Renew

Adobe Sign10.0
Based on 24 answers
It is by far the easiest service we have used to obtain digital signatures from employees. In the past we had done it by hand (a process I would not recommend for 1500+ employees) and with another company that would not allow us to create our own forms and would charge us for each form.
Lori Diggs profile photo
eversign2.0
Based on 1 answer
Not enough features
No photo available

Usability

Adobe Sign9.2
Based on 8 answers
EchoSign is extremely easy to use through the entire signature cycle, from sending to signing to administration with a very guided approach. The only way this could be more usable is if it auto-detected the fields but you can get there for the end users by using smart tags in just one extra admin step
No photo available
No score
No answers yet
No answers on this topic

Reliability and Availability

Adobe Sign8.4
Based on 3 answers
I would have rated this a 9 or greater had they not had had such critical outages. They have taken steps to resolve this so I may come in and revise this
No photo available
No score
No answers yet
No answers on this topic

Performance

Adobe Sign8.5
Based on 2 answers
For the most part, speed and throughput are excellent
No photo available
No score
No answers yet
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Support

Adobe Sign8.0
Based on 6 answers
I haven't had to ask for support more then a handful of times and each time I do interact with the support team I have felt important. They get back to me quickly and I am able to get them answers/help I was seeking
Gretchen Gosnell profile photo
No score
No answers yet
No answers on this topic

Online Training

Adobe Sign8.0
Based on 1 answer
The best types of training are well integrated into the product and Echosign does this well. As mentioned earlier in my review - there are some areas of functionality that can be difficult to understand ("only I sign") for the novice user.Other areas such as macro usage, bulk signature and so on were easily learned and understood via the online tools.
Joshua Lipton profile photo
No score
No answers yet
No answers on this topic

Implementation

Adobe Sign8.0
Based on 5 answers
Make sure you set aside enough time to get properly trained on the system. We needed to act quickly on our initial use of this product and I did not have the time to go through all the proper training so it was basically go in and learn. I think it would have been much easier had I been given the time by the company to learn everything first.
Lori Diggs profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

They are about as good, but Adobe Sign comes with the Adobe Suite, which I use as a Web Designer/ Developer, as a result, I don't have to get yet another solution, and the Adobe Suite becomes a whole lot more valuable.
No photo available
eversign is priced almost equally to eSignGenie, but does not offer nearly as many features
No photo available

Return on Investment

  • Saved a lot of time in tracking signatures for policy acknowledgements.
  • Ease of access for employees to sign off on form.
  • Don't have to wait for someone to create the form for us. Can have form created and out in a matter of minutes.
  • Only negative is the amount of time it takes to print off acknowledgments once they come in. It would be fantastic if there was a print all feature (form and audit).
Lori Diggs profile photo
  • Sped up the sales process
  • Sped up the client management and referencing process
  • Integrated well with existing design
Tyler Graves profile photo

Pricing Details

Adobe Sign

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

eversign

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details