What users are saying about
112 Ratings
1 Ratings
112 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8 out of 101
1 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.2 out of 101

Likelihood to Recommend

Adobe Sign

Adobe eSign has worked for every contract our company has issued for the past 3 years. From simple one signature consulting agreements, to multiple page, multiple signer partnership agreements and MNDAs, we find the program meets all of our needs. Clients receiving our contracts rarely ever have any trouble viewing, downloading and signing the document. We have not found an instance for which eSign has not worked.
No photo available

Inkdit

Inkdit is great for businesses of all sizes
Thomas Clapp profile photo

Pros

Adobe Sign

  • eSign is very easy for the end user. Clients rarely have issues receiving/reviewing and following the instructions to sign the document.
  • The "Manage" section in the eSign interface is very handy. In a quick snap shot I can see agreements we have outstanding, the ones I need to sign, as well as all of the recently signed and/or cancelled. Rather than having to check with the employee who issued the agreement as to its status, I can just check there.
  • I really like the reminder functionality as well as the history log for each document. Before we reach out to a client who hasn't signed their agreement we can check to see whether or not they've viewed it (including the specific date and time) and we can easily send them a friendly reminder.
No photo available

Inkdit

  • I was able to get a signature on a contract rapidly.
Thomas Clapp profile photo

Cons

Adobe Sign

  • Speed of system.
Lori Diggs profile photo

Inkdit

  • I have no complaints.
Thomas Clapp profile photo

Likelihood to Renew

Adobe Sign

Adobe Sign 10.0
Based on 24 answers
I have used DocuSign and Assure Sign before discovering EchoSign and once I discovered EchoSign there was no going back. The tech support for EchoSign has always been top notch. I can't go into much detail but I strongly feel that Adobe EchoSign gives us a competitive advantage over our competitor because of how easy it is to use and access from a client's point of view. EchoSign is easy to learn, train others on and gather the necessary information from clients and potential clients. Furthermore, we have so much time and resources wrapped up into EchoSign that the switching costs would be through the roof.
Michael Young profile photo

Inkdit

Inkdit 9.1
Based on 1 answer
I get full use of the platform and because of my volume of usage it's no cost to me
Thomas Clapp profile photo

Usability

Adobe Sign

Adobe Sign 9.2
Based on 8 answers
EchoSign is extremely easy to use through the entire signature cycle, from sending to signing to administration with a very guided approach. The only way this could be more usable is if it auto-detected the fields but you can get there for the end users by using smart tags in just one extra admin step
No photo available

Inkdit

No score
No answers yet
No answers on this topic

Reliability and Availability

Adobe Sign

Adobe Sign 8.4
Based on 3 answers
I would have rated this a 9 or greater had they not had had such critical outages. They have taken steps to resolve this so I may come in and revise this
No photo available

Inkdit

No score
No answers yet
No answers on this topic

Performance

Adobe Sign

Adobe Sign 8.5
Based on 2 answers
For the most part, speed and throughput are excellent
No photo available

Inkdit

No score
No answers yet
No answers on this topic

Support

Adobe Sign

Adobe Sign 8.0
Based on 6 answers
They are very responsive and will support anybody in our company. They have never turned anyone down. They have a chat feature
No photo available

Inkdit

No score
No answers yet
No answers on this topic

Online Training

Adobe Sign

Adobe Sign 8.0
Based on 1 answer
The best types of training are well integrated into the product and Echosign does this well. As mentioned earlier in my review - there are some areas of functionality that can be difficult to understand ("only I sign") for the novice user.Other areas such as macro usage, bulk signature and so on were easily learned and understood via the online tools.
Joshua Lipton profile photo

Inkdit

No score
No answers yet
No answers on this topic

Implementation

Adobe Sign

Adobe Sign 8.0
Based on 5 answers
Make sure you set aside enough time to get properly trained on the system. We needed to act quickly on our initial use of this product and I did not have the time to go through all the proper training so it was basically go in and learn. I think it would have been much easier had I been given the time by the company to learn everything first.
Lori Diggs profile photo

Inkdit

No score
No answers yet
No answers on this topic

Alternatives Considered

Adobe Sign

During our evaluation process 6 years ago, we felt Adobe eSign's integration with Salesforce and the end-user experience was far better than DocuSign. We have evaluated DocuSign at nearly every renewal cycle and find that their solution remains less desirable. DocuSign is cumbersome and based on my personal experience in signing something using DocuSign, the end user experience is not nearly as easy as Adobe eSign
No photo available

Inkdit

I signed up for a free trial on Docusign. It was much more complex than Inkdit
Thomas Clapp profile photo

Return on Investment

Adobe Sign

  • We are a M&A firm and need every buyer to sign a document in order to see our deals. With over 400 deals on the market, this is a LOT of documents to be signed for viewing. Echosign has had an extremely positive impact on making this system more efficient. Every deal has a respective link with its Confidentiality Agreement and is able to be sent out, signed, returned to the respective director, and attached back into our CRM. Amazing.
  • Employee efficiency has also drastically increased. A 250 person company spread around the nation formerly relying on email, scanning, and faxes has now transitioned into a more technologically advanced (though still far from it) company relying on the signature of a link. Our leader boards also push directors to use this system.
  • Customer Service has also been positively impacted. We have a cc of every document come to a standardized inbox for monitoring. Any time a client or buyer calls questioning why they haven't received a response, we are able to look in that inbox to verify whether something was actually signed or not. We've gained a tighter reign on quality control and it definitely shows in our customer satisfaction.
Jessie Mead profile photo

Inkdit

  • Less stress about getting documents signed.
Thomas Clapp profile photo

Pricing Details

Adobe Sign

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Inkdit

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Add comparison