What users are saying about
102 Ratings
5 Ratings
102 Ratings
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Score 7.8 out of 101
5 Ratings
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Score 9.8 out of 101

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Likelihood to Recommend

Adobe Sign

When working often with contracts and the need to keep track of a lot of different clients, Adobe Sign is really helpful. Early in my business when I didn't have a large number of clients and I did most everything in person, it would have been a more unnecessary luxury for me. Now that I do a lot of work online and my clients are reaching farther and farther and more regularly hire me from over an hour drive away and sometimes out of state, I've found it extremely helpful when I can't meet in person. I've even moved to doing all contracts through Adobe Sign, even if we are meeting in person
Caitlyn Weathers profile photo

InsureSign

I like how fast the process is to send and receive my signed and completed paperwork. Certain companies that I do business with require a "wet signature" so it cannot be used every single time in my business
Diane Tait profile photo

Pros

  • Instant emails and confirmations are a huge plus for me. I know that something is sent or when it is signed. The emails let me know and I can immediately download and print the signed copy for my paper records.
  • Easy filling of forms helps keep me moving quickly. I can open a document I've created and Adobe Sign will go through and detect where there are spaces for form filling. This lets me work quickly by filling in the blanks or marking them for the signer.
  • Streamlined for my clients. They love the ease that they can click through and sign and initial the contract or fill in any sections that they have to add text too. This shows them a level of professionalism in a saturated market to let them feel confident in their choice of a high quality photographer.
Caitlyn Weathers profile photo
  • I save the paperwork to my computer, upload it to InsureSign and with a few clicks it sent and the clients makes a few clicks and it's finished.
  • It's so fast and easy that it's almost a miracle.
  • InsureSign has saved me so much valuable time and it's a system for processing my paperwork that I will never be without.
Diane Tait profile photo

Cons

  • Speed of system.
Lori Diggs profile photo
  • While it's not a flaw specific to InsureSign I've found when multiple signatures are required using e-signing programs can prove more challenging particularly from the standpoint some clients (i.e. - husband & wife) may share one email account and these programs require a separate email account for each signer.
  • It would be useful to have an email prompt to the agent if a user hasn't signed within a specified time frame that enables the agent to send a personalized follow up message to the intended recipient.
Jason Grubbs profile photo

Likelihood to Renew

Adobe Sign10.0
Based on 24 answers
It is by far the easiest service we have used to obtain digital signatures from employees. In the past we had done it by hand (a process I would not recommend for 1500+ employees) and with another company that would not allow us to create our own forms and would charge us for each form.
Lori Diggs profile photo
No score
No answers yet
No answers on this topic

Usability

Adobe Sign9.2
Based on 8 answers
I am not sure how we would get the signatures and secure information that we do with out this product. It is great and gets the job done. Lets me get mine done in a timely manor as well.
No photo available
No score
No answers yet
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Reliability and Availability

Adobe Sign8.4
Based on 3 answers
I would have rated this a 9 or greater had they not had had such critical outages. They have taken steps to resolve this so I may come in and revise this
No photo available
No score
No answers yet
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Performance

Adobe Sign8.5
Based on 2 answers
For the most part, speed and throughput are excellent
No photo available
No score
No answers yet
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Support

Adobe Sign8.0
Based on 6 answers
They have improved this in the latter half of 2012 adding more online help which they didn't have previously. With regards to the support by a person, sometimes answers seem delayed but again this has improved in the latter half of 2012. 2013 Update:Support has improved over the last year as has the downtime however there still is some downtime; more than there should be if they have full data center redundancy, which they should but I don't know if they do. I still don't have access to what appears to be a support portal however that is likely due to my support level
No photo available
No score
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Online Training

Adobe Sign8.0
Based on 1 answer
The best types of training are well integrated into the product and Echosign does this well. As mentioned earlier in my review - there are some areas of functionality that can be difficult to understand ("only I sign") for the novice user.Other areas such as macro usage, bulk signature and so on were easily learned and understood via the online tools.
Joshua Lipton profile photo
No score
No answers yet
No answers on this topic

Implementation

Adobe Sign8.0
Based on 5 answers
Make sure you set aside enough time to get properly trained on the system. We needed to act quickly on our initial use of this product and I did not have the time to go through all the proper training so it was basically go in and learn. I think it would have been much easier had I been given the time by the company to learn everything first.
Lori Diggs profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

I used them because I had previous positive experiences with them, but now that I am at Cali Bamboo I am looking to move away from them to a company like DocuSign because they have the same features and functionality but more flexible pricing and better reps.
Alexandra Gerritsen, MBA profile photo
InsureSign intergrates with my customer management software. InsureSign has a better price. InsureSign has a better online system for the entire process
Diane Tait profile photo

Return on Investment

  • Very positive impact; the ease of having clients sign contracts online instead of having them print a contract out, sign it and scan it again to email it. The latter usually takes longer and clients sometime procrastinate with that a lot more. In short; I receive signed contracts back a lot faster with Adobe Sign
  • It comes with the Adobe Suite, so I don't have to purchase yet another software solution. Obviously that is a plus on expense and just overal ease.
No photo available
  • InsureSign has greatly improved our results obtaining client signatures.
  • InsureSign is one of the important tools that allows us to work from any location - it was so impactful we even closed our storefront office and now work from home offices. The ability to seamlessly conduct business from any location was key to that decision.
  • InsureSign has improved our ability to provide quick turnaround for prospective clients improving our sales results - we're no longer hampered by being required to meet with a new client in person to obtain signatures.
Jason Grubbs profile photo

Pricing Details

Adobe Sign

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

InsureSign

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details