What users are saying about
112 Ratings
112 Ratings
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Score 8 out of 101
2 Ratings
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Score 8 out of 101

Likelihood to Recommend

Adobe Sign

When working often with contracts and the need to keep track of a lot of different clients, Adobe Sign is really helpful. Early in my business when I didn't have a large number of clients and I did most everything in person, it would have been a more unnecessary luxury for me. Now that I do a lot of work online and my clients are reaching farther and farther and more regularly hire me from over an hour drive away and sometimes out of state, I've found it extremely helpful when I can't meet in person. I've even moved to doing all contracts through Adobe Sign, even if we are meeting in person
Caitlyn Weathers profile photo

KeepSolid Sign

  • If you need a way to send contracts from a template, this is a great system to use.
  • If you have a boilerplate for a rental agreement, again a great system to use.
  • This is a good program for anyone that has a lot of repeat deals of a similar nature and needs to repeatedly send out contracts or arrangements with clients.
Tim Mack profile photo

Pros

Adobe Sign

  • Adobe EchoSign enables us to quickly and easily reach our client base of over 5,000 independent contractors across the country. Because our clients are located all across the United States it would be an inefficient use of time and resources to maintain their agreements and service contracts any other way than EchoSign. I am the admin for our EchoSign account with six subgroups that I manage a variety of documents for. I am easily able to locate a document, find its current status and see all who have shared it. This makes managing a large amount of documents very simple.
  • EchoSign is very user friendly in that every tab is easily recognizable as to its functionality and use. Being the one that trains our company on how to use and maximize EchoSign it is very easy for new employees to grasp because of how user friendly it is.
  • Getting a document uploaded into EchoSign and available for immediate use is very simple. I utilize Adobe Acrobat X Pro to create all the custom fields and the overall look of the document and then simply add the document to my EchoSign library with the appropriate signature fields.
  • Adobe EchoSign makes signing and filling out our contracts/agreements a simply process for the client. EchoSign walks clients through each field on a document in which information is required.
Michael Young profile photo

KeepSolid Sign

  • The interface is well laid out, making it easy to navigate.
  • I enjoy the template system as it allows us to faster send out contracts.
  • The ability to keep a database of clients so that we can faster send future contracts is great as well.
Tim Mack profile photo

Cons

Adobe Sign

  • User management needs work; for adding users it is fine however to edit users or remove them, it is lacking. Cannot send mass emails to users or get any kind of user history such when/who created/de-activated.
No photo available

KeepSolid Sign

  • I would like to see a way to have a waver that I can just have an overall generic link to, this way new guests at the circus school, just needs to go to one URL, fill in a waiver, and it will save it for them. *** this can remove the step of me having to enter their name and send it to them and save me time.
  • It was not very clear at first how to send contracts.
  • It was not very clear at first, how to edit and change contracts on line.
Tim Mack profile photo

Likelihood to Renew

Adobe Sign

Adobe Sign 10.0
Based on 24 answers
Based on research, I haven't found anything that can send out electronic signatures so easily at a reasonable price. People also recognize the 'Adobe' name, so when they receive an email, it isn't questioned.
Laura Cain profile photo

KeepSolid Sign

No score
No answers yet
No answers on this topic

Usability

Adobe Sign

Adobe Sign 9.2
Based on 8 answers
EchoSign is extremely easy to use through the entire signature cycle, from sending to signing to administration with a very guided approach. The only way this could be more usable is if it auto-detected the fields but you can get there for the end users by using smart tags in just one extra admin step
No photo available

KeepSolid Sign

No score
No answers yet
No answers on this topic

Reliability and Availability

Adobe Sign

Adobe Sign 8.4
Based on 3 answers
Even though have had a couple of incidents they have recovered quickly.

Scheduling maintenance at EOQ is ridiculous
No photo available

KeepSolid Sign

No score
No answers yet
No answers on this topic

Performance

Adobe Sign

Adobe Sign 8.5
Based on 2 answers
For the most part, speed and throughput are excellent
No photo available

KeepSolid Sign

No score
No answers yet
No answers on this topic

Support

Adobe Sign

Adobe Sign 8.0
Based on 6 answers
They are very responsive and will support anybody in our company. They have never turned anyone down. They have a chat feature
No photo available

KeepSolid Sign

No score
No answers yet
No answers on this topic

Online Training

Adobe Sign

Adobe Sign 8.0
Based on 1 answer
The best types of training are well integrated into the product and Echosign does this well. As mentioned earlier in my review - there are some areas of functionality that can be difficult to understand ("only I sign") for the novice user.Other areas such as macro usage, bulk signature and so on were easily learned and understood via the online tools.
Joshua Lipton profile photo

KeepSolid Sign

No score
No answers yet
No answers on this topic

Implementation

Adobe Sign

Adobe Sign 8.0
Based on 5 answers
Make sure you set aside enough time to get properly trained on the system. We needed to act quickly on our initial use of this product and I did not have the time to go through all the proper training so it was basically go in and learn. I think it would have been much easier had I been given the time by the company to learn everything first.
Lori Diggs profile photo

KeepSolid Sign

No score
No answers yet
No answers on this topic

Alternatives Considered

Adobe Sign

Docusign. We perceived that Docusign was strongest in the real estate market and might have more professional services. By contrast Echo sign doesn’t have any. However, I felt that Docusign makes people adopt their signature online out of the gate and creates a very different user experience. I think this makes the user uncomfortable. I also think their set-up a is a lot more confusing. It looks very legalistic in comparison to Echosign. By contrast, Echosign seems more user friendly. The style feels lighter like Mac vs. Windows
No photo available

KeepSolid Sign

I started with DocuSign, however I was not in love with their services. Its a good platform, however the price and value for me was better with Keep Solid Signed. Besides the above, I use google docs at times. This is another great value, but as far as legal issues are concerned, their is no legal binding way to use them
Tim Mack profile photo

Return on Investment

Adobe Sign

  • Adobe Sign has had a positive ROI for our company because impulse purchases by consumers has increased.
  • In terms of increasing sales and communication with clients it has been a great benefit because it is now seen as easier and more direct as a way to connect with sales teams and clients. This actually motivates people to be more active in communicating with clients because it is faster.
  • In regards to meeting demand for the company to be more "mobile friendly," it works very well. We initially had trouble integrating it and having it work seamlessly on all operating systems, but it was a simple programming and design flaw, not an Adobe Sign flaw.
Christopher Power profile photo

KeepSolid Sign

  • Helped to save time on back end paper work.
  • Easy place to come and reference past contracts.
  • Easy to send clients for them to see past contracts.
Tim Mack profile photo

Pricing Details

Adobe Sign

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

KeepSolid Sign

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

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