What users are saying about
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232 Ratings
36 Ratings

Adobe Sign

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232 Ratings
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Score 8.6 out of 100
36 Ratings
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Score 9 out of 100

Likelihood to Recommend

Adobe Sign

Coaches who work remotely with their clients.It's been difficult to have people sign a waiver to take a digital course that I created. I had to send each client individually an email with the agreement to sign. It'd be great to have a fillable document that pops up when someone purchases an online course for exemple
Catherine Gagnon | TrustRadius Reviewer

OneSpan Sign

It is an absolute necessity for a large global organization, as there are a lot of documents, invoices, and contracts traveling from one location to another in order to get signed. This entails undue delay, courier expenses, and wastes a lot of paper as well. Also, with clients spanning across the globe, it becomes imperative, as we have seen unfortunate delays affecting productivity happening due to the delay in signature formalities not being completed on time.
Yamini Pandey | TrustRadius Reviewer

Pros

Adobe Sign

  • Once you're logged in, it's super easy to use. I love that documents get instantly emailed to me and to my customers.
  • It works great overall! I know that sounds counter-intuitive from my suggestions, but I have been a huge fan of Adobe Sign. It's been instrumental in building my business.
  • I love the reminder feature.
Natasha Mellon | TrustRadius Reviewer

OneSpan Sign

  • Customize the product as per our brand guidelines so that it integrates seamlessly with all our existing systems
  • Customer support is really efficient and well informed
  • It provides complete audit trails embedded within the document which helps us track if the document has gotten corrupted during the workflow
Tapan Jain | TrustRadius Reviewer

Cons

Adobe Sign

  • I'd like to see a Fill & Sign button in the utility bar at the top of the page. In addition, I like to have the capability to push the Fill & Sign button and go directly to me for signature. Currently, I have to scroll down on the right side of the page, select Fill & Sign, then select if it's me or signing for someone else. Should be one button on the toolbar.
  • It would be nice to have some kind of notary service for some documents.
Mike Morris | TrustRadius Reviewer

OneSpan Sign

  • One area, usage reports can be improved, where customers can compare and audit easily
  • eSign went through different acquisitions from Silanis, Vasco, and now OneSpan which makes it difficult to reference in our internal documentation
  • Some technical offerings to allow simple integration with different systems
Khalid Jabr | TrustRadius Reviewer

Likelihood to Renew

Adobe Sign

Adobe Sign 9.7
Based on 27 answers
It is by far the easiest service we have used to obtain digital signatures from employees. In the past we had done it by hand (a process I would not recommend for 1500+ employees) and with another company that would not allow us to create our own forms and would charge us for each form.
Lori Diggs | TrustRadius Reviewer

OneSpan Sign

OneSpan Sign 8.5
Based on 7 answers
I don't see any reasons to change as their solution covers all my need for now. I could make even more integrations but that might be something that I will do down the road. I'm used to working with the interface and my data is all there as well.
Anonymous | TrustRadius Reviewer

Usability

Adobe Sign

Adobe Sign 8.6
Based on 64 answers
It is extremely user friendly for people receiving the form. When setting up the form it's easy to make mistakes and to assign a field to the wrong person. When I was starting out it often took me 4-5 tries before I got the form ready to send out. Even now I need to do really careful checks before sending a form out because I find it so easy to make mistakes
Jo Brand | TrustRadius Reviewer

OneSpan Sign

OneSpan Sign 9.1
Based on 1 answer
No answer on this topic is available.

Reliability and Availability

Adobe Sign

Adobe Sign 10.0
Based on 7 answers
I have not experienced an application error or unplanned outage with adobe sign since we integrated it.
Shanna Kostopulos | TrustRadius Reviewer

OneSpan Sign

No score
No answers yet
No answers on this topic

Performance

Adobe Sign

Adobe Sign 10.0
Based on 5 answers
Adobe sign is very fast. Pages load in real time. When we send/receive docs to/from our clients it only takes a matter of seconds. Once a client applies their signature it can be added to any field within one second. I am very pleased with the speed of adobe sign.
Shanna Kostopulos | TrustRadius Reviewer

OneSpan Sign

No score
No answers yet
No answers on this topic

Support Rating

Adobe Sign

Adobe Sign 7.5
Based on 80 answers
Adobe Sign helps us get our contracts be signed in a timely manner. Questions can be asked via email which part of the apps and can be resolved immediately. For our organization, Adobe Sign is now a "way of life". The process is simple and yet very vital to our operation
Felicitas O Flores CPP/CSCMP | TrustRadius Reviewer

OneSpan Sign

OneSpan Sign 8.0
Based on 4 answers
The product is so well designed and built that we rarely need to reach out to customer service. But we have reached out to them in case of downtime, and we have always gotten a satisfactory response. We never had to follow up, as customer service executives were very responsible.
Yamini Pandey | TrustRadius Reviewer

Online Training

Adobe Sign

Adobe Sign 8.0
Based on 1 answer
The best types of training are well integrated into the product and Echosign does this well. As mentioned earlier in my review - there are some areas of functionality that can be difficult to understand ("only I sign") for the novice user.Other areas such as macro usage, bulk signature and so on were easily learned and understood via the online tools.
Joshua Lipton | TrustRadius Reviewer

OneSpan Sign

OneSpan Sign 9.1
Based on 1 answer
No answer on this topic is available.

Implementation Rating

Adobe Sign

Adobe Sign 10.0
Based on 11 answers
We did not use it in the manner that most companies do, so I am pleased with how our company handled implementation. We will be pushing the full company over into Echosign for various processes which will incorporate more of an implementation effect.
Jessie Mead | TrustRadius Reviewer

OneSpan Sign

No score
No answers yet
No answers on this topic

Alternatives Considered

Adobe Sign

I haven't used any outside products. I researched a few last year when deciding if I'd continue on my Adobe Cloud program but ultimately chose to continue with Adobe Sign. Prior to this program, I did everything on paper or through emailing, printing, writing and scanning between myself and my clients. So, it's safe to say that Adobe Sign has been a great switch. Most of my clients are 30 and under and use the program with relative ease. If I have an older client who is not so tech-savvy I always worry about my heavy electronic use and how it will work for them but they've never had issue since it's such an easy-to-use program
Caitlyn Weathers | TrustRadius Reviewer

OneSpan Sign

DocuSign was probably one of the alternatives but to be honest we just did not evaluate alternatives at all. We were simply happy to integrate easily with an approved (by our financial institution) eSign product. We just moved from the POC to a "That's a go" decision given the fact the "price per volume" was reasonable.
Andre Masson | TrustRadius Reviewer

Scalability

Adobe Sign

Adobe Sign 10.0
Based on 2 answers
Anytime I have needed to log into Adobe Sign it has been available. It is being used by all our departments (intake, case management, medical records) at all times of day/night. We share agreements and legal docs with one another with ease through adobe sign.
Shanna Kostopulos | TrustRadius Reviewer

OneSpan Sign

No score
No answers yet
No answers on this topic

Return on Investment

Adobe Sign

  • Quicker lead conversion/sale close.
  • Great impact on customer service.
  • Cut on costs for printing hard copies of documents and sending them securely through a mail carrier.
  • Increased document return timelines.
  • Helps to meet program goals and regulations for signature requirements.
  • Reduces paper waste and need for offsite storage.
Alaina Jones | TrustRadius Reviewer

OneSpan Sign

  • It has done what we got it for. It has made it much easier for our advisers to do business with clients in remote areas.
  • It has significantly reduced the time that it used to take to open a new account.
Hamza Syed | TrustRadius Reviewer

Screenshots

Pricing Details

Adobe Sign

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
34.99*

* license per month

Adobe Sign Editions & Modules

Edition
Acrobat Pro DC with advanced e-sign$19.991
PDF Pack with e-sign$14.992
  1. user/per month (requires annual commitment)
  2. user/month
Additional Pricing Details

OneSpan Sign

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

OneSpan Sign Editions & Modules

On-premise Edition
EnterpriseCall for Pricing
    SaaS Edition
    Free Trial$01
    Professionnal$202
    EnterpriseCall for pricing3
    1. Free for 30 Days
    2. Per User per Month
    3. Contract
    Modules
    Print DriverFree1
    1. Per User per Month
    Additional Pricing Details

    Add comparison