Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Adobe Acrobat Sign
Score 8.4 out of 10
Mid-Size Companies (51-1,000 employees)
Acrobat Sign is an e-signature solution that combines simple and secure e-signatures with Adobe Acrobat. With Acrobat Sign, the user can create, sign, send for signature, manage, and track documents from one Adobe platform. The user can create signing experiences for customers and teams by enabling them to sign documents on any device or browser – anytime, anywhere. No additional software download or accounts are needed. As Microsoft’s e-signature solution, Acrobat Sign…
$14.99
per month license
RMail
Score 10.0 out of 10
N/A
RMail is RPost’s software-as-a-service solution that enables business users to track and prove email delivery and encrypt sensitive emails. Available as a MS Outlook add-in and for other popular software platforms, RMail works with any email address without any customization required. RMail provides users with a Registered Receipt email record proving delivery status, time of delivery, and exact content.
$7
per month
Pricing
Adobe Acrobat SignRMail
Editions & Modules
Acrobat Standard DC for teams
$14.99
per month license
Acrobat Pro DC with advanced e-sign
$16.99
per month license
Acrobat Sign Solutions
Call 800-685-4192 for pricing
RMail Personal
$7.00
per user, per month
RMail Standard
$15.00
per user, per month
Shared Volume
Varies by Plan
for 5 or more users
Offerings
Pricing Offerings
Adobe Acrobat SignRMail
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup Fee$34.99 license per monthNo setup fee
Additional Details
More Pricing Information
Community Pulse
Adobe Acrobat SignRMail
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Best Alternatives
Adobe Acrobat SignRMail
Small Businesses
PDFfiller
PDFfiller
Score 9.0 out of 10
Paubox Email Suite
Paubox Email Suite
Score 10.0 out of 10
Medium-sized Companies
MSB Docs
MSB Docs
Score 9.7 out of 10
Barracuda Essentials
Barracuda Essentials
Score 9.2 out of 10
Enterprises
Box
Box
Score 8.5 out of 10
Webroot Email Security Powered by Zix
Webroot Email Security Powered by Zix
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Adobe Acrobat SignRMail
Likelihood to Recommend
8.4
(227 ratings)
10.0
(7 ratings)
Likelihood to Renew
8.4
(29 ratings)
9.1
(2 ratings)
Usability
8.3
(193 ratings)
9.1
(2 ratings)
Availability
9.0
(5 ratings)
-
(0 ratings)
Performance
9.0
(4 ratings)
9.1
(1 ratings)
Support Rating
7.6
(165 ratings)
9.1
(1 ratings)
Online Training
8.0
(1 ratings)
-
(0 ratings)
Implementation Rating
8.0
(7 ratings)
6.4
(2 ratings)
Configurability
9.0
(3 ratings)
-
(0 ratings)
Ease of integration
5.0
(2 ratings)
-
(0 ratings)
Product Scalability
8.0
(3 ratings)
-
(0 ratings)
Vendor post-sale
9.0
(2 ratings)
-
(0 ratings)
Vendor pre-sale
9.0
(2 ratings)
-
(0 ratings)
User Testimonials
Adobe Acrobat SignRMail
Likelihood to Recommend
Adobe
Organizations with heavy usage inside Adobe product suites will find adoption seamless. However as it is driven on Adobe's platform some users may face challenges but as a whole the same business philosophy drives this as other Adobe platforms - they want your business - all of your business and it presents challenges if you don't agree. Product inculturation has been successful for organizations like Apple and even BMW, but with the global economy it can provide an appearance of elitism, often duly earned, or present unnecessary hurdles for integration which always impacts adoption timing and usage. While I understand and agree (for the most part) with revenue driven product layering, I believe that easier integration and full product availability definitely affect both acquisition and retention numbers. Adobe has a mighty and well deserved pedigree, and if you are aware of and prepared for the challenges I listed - you will probably love this software. If you need to have an easier and larger adoption and rollout, there are other options that will be a better fit especially if one of your data points is monitoring the impact and efficacy of the software on your team's time, conversion metrics and the impact on your clients. Adobe doesn't appear fond of self report analytics. On a side note, Adobe is a HUGE corporation and I have managed several of their enterprise platforms and they are awesome at allowing access to and support of legacy products, but identifying direct support was moderately to extremely difficult and requires a patience and tenacity above what one might expect for a company with whom you contribute significant income for their products. In a time when a new software pops up by the minute, having the heritage of Adobe is rock solid but a little more flexibility would make this product more attractive. I would still recommend the product albeit with awareness and acceptance of aforementioned challenges
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RPost
RMail is great for sending emails with information that is sensitive but that the recipient is not going to put a lot of work into retrieving. I do psychological evaluations for criminal courts and I use it to send reports to courts and attorneys. I need to use something compatible with HIPAA privacy rules, which courts and attorneys are typically not as concerned about. If they had to use a password or go to an outside web address to retrieve the email, they wouldn't do it. It's also common for an attorney to say they didn't get an email, but I always know if they did or not, and I have clear documentation of it, which is important in legal cases.
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Pros
Adobe
  • Adobe Acrobat Sign tracks whether or not a signer has viewed a document
  • Adobe Acrobat Sign tracks when a signer has signed, and the document has been sent to the next signer
  • Adobe Acrobat Sign sends you confirmation emails and progress update emails along the way
  • Adobe Acrobat Sign provides a "confirmation of signing" page at the end of the document package you put together, to prove the signatures are authentic
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RPost
  • Read receipts tell you the time a message was actually opened
  • The electronic signature feature is nice, and usually not included with these types of services
  • Many times, a recipient doesn't need a password to open their email. RMail leverages TLS technology in most cases
  • Recipients do have the option of creating an account, but generally they don't need to
  • Outlook integration is very easy to set up
  • Gmail integration within Chrome is pretty amazing
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Cons
Adobe
  • Not able to customise the UI so we are limited to the standard functionality, but this is mostly sufficient for our needs
  • Basic workflow automation is included but for more advanced routing/conditional logic we need to integrate with other tools such as Power Automate
  • Not currently able to integrate with our SAP ERP systems
  • MFA is currently not possible
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RPost
  • Program plug-in crashes on occasion.
  • Issues can arise if your computer's clock is not synced to RMail's time servers.
  • Setup was initially tedious (but has gotten much better since 2019).
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Likelihood to Renew
Adobe
It is by far the easiest service we have used to obtain digital signatures from employees. In the past we had done it by hand (a process I would not recommend for 1500+ employees) and with another company that would not allow us to create our own forms and would charge us for each form.
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RPost
I don't think RPost has any competition, at least none that I can use. I think that once registered email becomes widely accepted (someday soon?), it will be indispensable for anyone in business, and RPost is the leading vendor (maybe the only vendor).
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Usability
Adobe
I've had very little trouble with it in all my uses with it. I do wish the text boxes you add wouldn't cut off the text if you entered too many words and that it would adjust it's size to fit within the space you've provided. However, that just takes a little refining in the initial set up of the document before you send it out.
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RPost
It is as simple as downloading a plug-in or installing a chrome extension, then you click a button to use it. The interface is straightforward.
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Reliability and Availability
Adobe
I would have rated this a 9 or greater had they not had had such critical outages. They have taken steps to resolve this so I may come in and revise this
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RPost
No answers on this topic
Performance
Adobe
The Adobe Acrobat Sign's performance are excellent.
When we send electronic document by email for signature all the customers receive it regularly, nobody has any issue to open it and the signature phase was very easy. The user-friendly aspect of this product reduce or reset the call for IT support
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RPost
Works well routinely without problems.
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Support Rating
Adobe
It is a great tool to get signatures from the client and has reduced a lot of overhead that was caused before resulting in very long delays. With the integration of Adobe Acrobat Sign, we have reduced this delay making the process much smoother and more efficient.
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RPost
Support is easy to access via email or phone. They also reach out to you periodically with new features, but they aren't intrusive about it. I usually appreciate it when I get an email from RMail, which is not very often.
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Online Training
Adobe
The best types of training are well integrated into the product and Echosign does this well. As mentioned earlier in my review - there are some areas of functionality that can be difficult to understand ("only I sign") for the novice user. Other areas such as macro usage, bulk signature and so on were easily learned and understood via the online tools.
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RPost
No answers on this topic
Implementation Rating
Adobe
We did not use it in the manner that most companies do, so I am pleased with how our company handled implementation. We will be pushing the full company over into Echosign for various processes which will incorporate more of an implementation effect.
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RPost
Works great.
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Alternatives Considered
Adobe
They are just different. Adobe's number one feature that puts it above it's competitors is that your document, the signing process, all of it exists within Adobe. There is no need to go from Word, to Adobe, to DocuSign. It saves you time and makes life easy for you (and for your clients).
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RPost
RMail is really useful when wanting to send important encrypted information, and have control of what happens on the other end. It also comes with a complete set of features that help in any other way you can imagine. I've been through other products, and nothing compares to it.
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Scalability
Adobe
At the beginning we assigned Adobe Acrobat Sign just to Purchase Office Department because at that moment we needed a tool that supported us to avoid manual signature and was compliance with remote working.
Now we are using it also in other situation because it help us with time and we can also reduce cost
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RPost
No answers on this topic
Return on Investment
Adobe
  • When an opposing party tried to sue their attorney and my firm alleging one of us forged their signature on an agreed final order, the verification and security provided by Adobe Acrobat Sign allowed us to have the case promptly dismissed saving tens of thousands in attorney's fees.
  • My firm's malpractice insurance premiums decreased when we began collecting all signatures with Adobe Acrobat Sign.
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RPost
  • There's not much ROI, because we don't get it much cheaper than the list price.
  • However, being able to offer this service strengthens our service offerings.
Read full review
ScreenShots

Adobe Acrobat Sign Screenshots

Screenshot of Send, sign, manage and archive documents with 100% legal e-signatures. Collecting e-signatures is as easy as swipe and tap with Adobe Sign. Sign from any device. Legally binding. Works with multiple apps. extremely cost-effective.Screenshot of Easily send e-signature requests to multiple recipients using Send in bulk feature.  Send a document to multiple people with one click, and every recipient gets their own personalized form ready to sign.Screenshot of Track and manage signatures with Adobe Acrobat Sign.  Get real-time visibility for every document out for signature, and receive notifications when documents have been signed.Screenshot of Create an online web form with Acrobat Sign.  It allows your recipients – whether they’re your employees or customers – to quickly access, complete, and sign critical documents without printing or mailing anything.  You will also get immediate access to the data and signatures.

RMail Screenshots

Screenshot of EMail encryptionScreenshot of Encrypted EmailScreenshot of Large File SharingScreenshot of Receipt AuthenticationScreenshot of Registered ReceiptScreenshot of SideNote