What users are saying about

Adobe Sign

99 Ratings

RMail

2 Ratings

Adobe Sign

99 Ratings
Score 8 out of 101

RMail

2 Ratings
Score 9 out of 101

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Likelihood to Recommend

Adobe Sign

When working often with contracts and the need to keep track of a lot of different clients, Adobe Sign is really helpful. Early in my business when I didn't have a large number of clients and I did most everything in person, it would have been a more unnecessary luxury for me. Now that I do a lot of work online and my clients are reaching farther and farther and more regularly hire me from over an hour drive away and sometimes out of state, I've found it extremely helpful when I can't meet in person. I've even moved to doing all contracts through Adobe Sign, even if we are meeting in person
Caitlyn Weathers profile photo

RMail

RMail is perfect if you are looking for HIPAA complaint way to send patient information securely. The tracking of each message is required by HIPAA, and it is also supplied by RMail. Also, you can submit an email for electronic signature, which saves a ton of time waiting for snail-mail. Our clients tend to love RMail, because they're usually changing from something else that ends up generating a lot of calls from people who can't open their emails - RMail solves this by utilizing the TLS technology
Dan Gospe profile photo

Pros

  • The product is simple to use but has the depth to cover a large variety of requirements.
  • It has greatly improved our client retention rate.
  • It has Improved our turnaround time for cases.
  • It is consistent and reliable, having used the system over the past 2 years, it is rare that we find it is unavailable for use.
  • It gives us and our client's options, rather than having to rely on the postal services to get our agreements signed.
Scott Evans profile photo
  • Read receipts tell you the time a message was actually opened
  • The electronic signature feature is nice, and usually not included with these types of services
  • Many times, a recipient doesn't need a password to open their email. RMail leverages TLS technology in most cases
  • Recipients do have the option of creating an account, but generally they don't need to
  • Outlook integration is very easy to set up
  • Gmail integration within Chrome is pretty amazing
Dan Gospe profile photo

Cons

  • NEED AN ANDROID APP!
  • Text wrapping function on the forms so that wording does not go off the contract
Jason Kwicien profile photo
  • I think the support is a little impersonal. You never get a name, it's always signed "Rpost Support"
  • Sometimes RMail doesn't work with third party apps that utilize Outlook to send messages.
Dan Gospe profile photo

Likelihood to Renew

Adobe Sign10.0
Based on 24 answers
This, in my opinion, has become an integral part of the business; Echosign is now a part of our overall process.We have also spent a lot of time training people up on using Echosign.
No photo available
RMail9.1
Based on 1 answer
I don't think RPost has any competition, at least none that I can use. I think that once registered email becomes widely accepted (someday soon?), it will be indispensable for anyone in business, and RPost is the leading vendor (maybe the only vendor).
Joseph Sinclair profile photo

Usability

Adobe Sign9.2
Based on 8 answers
I am not sure how we would get the signatures and secure information that we do with out this product. It is great and gets the job done. Lets me get mine done in a timely manor as well.
No photo available
RMail9.1
Based on 1 answer
It's very easy to use. It's a little unusual to understand, but not difficult. As long as you understand that RPost keeps no records, it is problem free.
Joseph Sinclair profile photo

Reliability and Availability

Adobe Sign8.4
Based on 3 answers
I would have rated this a 9 or greater had they not had had such critical outages. They have taken steps to resolve this so I may come in and revise this
No photo available
No score
No answers yet
No answers on this topic

Performance

Adobe Sign8.5
Based on 2 answers
For the most part, speed and throughput are excellent
No photo available
RMail9.1
Based on 1 answer
Works well routinely without problems.
Joseph Sinclair profile photo

Support

Adobe Sign8.0
Based on 6 answers
They are very responsive and will support anybody in our company. They have never turned anyone down. They have a chat feature
No photo available
No score
No answers yet
No answers on this topic

Online Training

Adobe Sign8.0
Based on 1 answer
The best types of training are well integrated into the product and Echosign does this well. As mentioned earlier in my review - there are some areas of functionality that can be difficult to understand ("only I sign") for the novice user.Other areas such as macro usage, bulk signature and so on were easily learned and understood via the online tools.
Joshua Lipton profile photo
No score
No answers yet
No answers on this topic

Implementation

Adobe Sign8.0
Based on 5 answers
Make sure you set aside enough time to get properly trained on the system. We needed to act quickly on our initial use of this product and I did not have the time to go through all the proper training so it was basically go in and learn. I think it would have been much easier had I been given the time by the company to learn everything first.
Lori Diggs profile photo
RMail9.1
Based on 1 answer
Works great.
Joseph Sinclair profile photo

Alternatives Considered

I used them because I had previous positive experiences with them, but now that I am at Cali Bamboo I am looking to move away from them to a company like DocuSign because they have the same features and functionality but more flexible pricing and better reps.
Alexandra Gerritsen, MBA profile photo
We used SendInc before RMail, and it was horrible. Recipients always had lots of problems with SendInc.
Dan Gospe profile photo

Return on Investment

  • Ease of use has been great for us to get customers to sign documents, and it has helped us grow in that area
Alexandra Gerritsen, MBA profile photo
  • There's not much ROI, because we don't get it much cheaper than the list price.
  • However, being able to offer this service strengthens our service offerings.
Dan Gospe profile photo

Pricing Details

Adobe Sign

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

RMail

General
Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details