ADP DataCloud vs. OnShift

It is highly suited in managing all programs that takes place using data that is integrated into our company. It offers insights that helps our team members to solve challenges that arise to our workforce teams. It easily monitors all activities that takes place within an organization and ensures that there is effective management of time.

Incentivized

OnShift is power full one to provide and calculate and analyze the data of the head account of the organization easily and fast and payroll and also absenteeism and adherence and attendance for the agents and anyone else in the organization and major the average performance of the agents as they doing and talking and ending time in chat as the AHT easily and communication method also.

Incentivized

• Monitoring human resources available in our company.
• Checking employee attendance and time of reporting to duty.

Incentivized

• Scheduling - ease of creating, managing, modifying schedules.
• PBJ (Payroll-Based Journal) - easy to enter numbers, download CVS file and upload to CMS.
• Communicate to employees regarding open shifts, share open shifts with staff.
• Send mass texts to employees as needed.

Incentivized

• Better and easier implementation of the system
• Initial set up can be cumbersome, afterwards easy to use
• Configuring various features is a bit difficult

Incentivized

• Problems with app permission
• Could be more robust

OnShift account managers consistently respond to emails in less than one business day and are able to address issues very quickly when they occur. Very responsive. This is critical considering integration with the payroll system (ADP).

Incentivized

ADP DataCloud has been more powerful as compared to other data management platform system that I have worked with. It has great and well developed dashboards that gives clear information on how the workflow processes are taking place. It is equipped with automated data services that gives us insights on time and controls any volume of data that enters into our company.

Incentivized

Overall the UI on OnShift its a great advantage as it will make everything more easier, since basic information to specific details on orders or events. While its only visual the design has a sooting effect as is not annoying while not being so simple, it can help to make feel the users that they are using modern tools for the job.

Incentivized

• It has highly achieved most of our objectives contributing to faster ROI.

Incentivized

• Major the performance of the agents.
• Easily communicating with employees regarding open shifts
• Calculating the payroll of every one of the organization

Incentivized