Enterprise eTIME, by ADP vs. syncHR

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Enterprise eTIME, by ADP
Score 9.8 out of 10
Enterprise companies (1,001+ employees)
Enterprise eTIME ® is a suite of applications designed to help users manage their workforce, control labor costs, simplify compliance and boost productivity. The goal of eTIME is to automate time and labor management, and provide employees and managers with tools to optimize schedules, track time and activities, and manage accruals, time off, attendance and leave. Enterprise eTIME from ADP® is also available as part of ADP's Human Capital Management (HCM) suites - ADP…N/A
syncHR
Score 6.0 out of 10
Mid-Size Companies (51-1,000 employees)
SyncHR headquartered in Oakland, California offers their eponymous platform for HR management, benefits and payroll.N/A
Pricing
Enterprise eTIME, by ADPsyncHR
Editions & Modules
ADP Vantage HCM Time
Call for details
ADP Global Time and Labor Management
Call for details
ADP Workforce Now Enhanced Time
Call for details
ADP Vantage HCM Time
Call for details
syncHR v5.9
Varies
Per User per Month
Offerings
Pricing Offerings
Enterprise eTIME, by ADPsyncHR
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeRequiredRequired
Additional DetailsPricing is based on a per employee model. Billing is monthly, based on a subscription model.SyncHR charges a one-time implementation fee plus a PEPM fee. All charges are based on employer size and complexity.
More Pricing Information
Features
Enterprise eTIME, by ADPsyncHR
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
Enterprise eTIME, by ADP
-
Ratings
syncHR
9.4
1 Ratings
18% above category average
Employee demographic data00 Ratings9.01 Ratings
Employment history00 Ratings10.01 Ratings
Job profiles and administration00 Ratings9.01 Ratings
Workflow for transfers, promotions, pay raises, etc.00 Ratings10.01 Ratings
Organizational charting00 Ratings10.01 Ratings
Organization and location management00 Ratings10.01 Ratings
Compliance data (COBRA, OSHA, etc.)00 Ratings8.01 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Enterprise eTIME, by ADP
-
Ratings
syncHR
9.4
1 Ratings
16% above category average
Pay calculation00 Ratings10.01 Ratings
Benefit plan administration00 Ratings9.01 Ratings
Direct deposit files00 Ratings10.01 Ratings
Salary revision and increment management00 Ratings10.01 Ratings
Reimbursement management00 Ratings8.01 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
Enterprise eTIME, by ADP
-
Ratings
syncHR
9.0
1 Ratings
12% above category average
Approval workflow00 Ratings9.01 Ratings
Balance details00 Ratings9.01 Ratings
Annual carry-forward and encashment00 Ratings9.01 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
Enterprise eTIME, by ADP
-
Ratings
syncHR
9.2
1 Ratings
13% above category average
View and generate pay and benefit information00 Ratings10.01 Ratings
Update personal information00 Ratings10.01 Ratings
View company policy documentation00 Ratings9.01 Ratings
Employee recognition00 Ratings8.01 Ratings
View job history00 Ratings9.01 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
Enterprise eTIME, by ADP
-
Ratings
syncHR
10.0
1 Ratings
22% above category average
Tracking of all physical assets00 Ratings10.01 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
Enterprise eTIME, by ADP
-
Ratings
syncHR
10.0
1 Ratings
28% above category average
Report builder00 Ratings10.01 Ratings
Pre-built reports00 Ratings10.01 Ratings
Ability to combine HR data with external data00 Ratings10.01 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
Enterprise eTIME, by ADP
-
Ratings
syncHR
10.0
1 Ratings
23% above category average
New hire portal00 Ratings10.01 Ratings
Manager tracking tools00 Ratings10.01 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
Enterprise eTIME, by ADP
-
Ratings
syncHR
9.0
1 Ratings
13% above category average
Corporate goal setting00 Ratings9.01 Ratings
Individual goal setting00 Ratings9.01 Ratings
Line-of sight-visibility00 Ratings9.01 Ratings
Performance tracking00 Ratings9.01 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
Enterprise eTIME, by ADP
-
Ratings
syncHR
8.4
1 Ratings
7% above category average
Performance plans00 Ratings9.01 Ratings
Performance improvement plans00 Ratings9.01 Ratings
Review status tracking00 Ratings8.01 Ratings
Review reminders00 Ratings8.01 Ratings
Multiple review frequency00 Ratings8.01 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
Enterprise eTIME, by ADP
-
Ratings
syncHR
8.9
1 Ratings
14% above category average
Job Requisition Management00 Ratings9.01 Ratings
Company Website Posting00 Ratings9.01 Ratings
Publish to Social Media00 Ratings9.01 Ratings
Job Search Site Posting00 Ratings9.01 Ratings
Duplicate Candidate Prevention00 Ratings8.01 Ratings
Applicant Tracking00 Ratings9.01 Ratings
Notifications and Alerts00 Ratings9.01 Ratings
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Enterprise eTIME, by ADPsyncHR
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User Ratings
Enterprise eTIME, by ADPsyncHR
Likelihood to Recommend
7.1
(17 ratings)
9.0
(1 ratings)
Likelihood to Renew
10.0
(1 ratings)
-
(0 ratings)
Usability
9.0
(2 ratings)
10.0
(1 ratings)
Support Rating
7.8
(4 ratings)
9.0
(1 ratings)
Online Training
-
(0 ratings)
10.0
(1 ratings)
Implementation Rating
-
(0 ratings)
9.0
(1 ratings)
User Testimonials
Enterprise eTIME, by ADPsyncHR
Likelihood to Recommend
ADP
It is well suited for an Outsourcing business. This type of business has a lot of clients to serve and most of the time consultants serve multiple different clients, eTime suits this kind of setup since it can aid on the accuracy of billing clients for hours rendered by consultants to them.
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SyncHR
syncHR is designed for mid to large size companies, typically 200-2000 employees. Any organization that has a strong reporting need and/or a complicated payroll process could benefit from the unique features built into the platform
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Pros
ADP
  • Ability to clock hours without a physical time clock/punchcard -- great for jobs like tutoring, which may not have a central meeting location
  • Ability to clock hours for multiple positions in different departments across an organization -- one paycheck, even though I had multiple supervisors and different pay rates
Read full review
SyncHR
  • Automated retroactive change processing and mid-period rate changes – completely automated with no manual intervention needed - If you ever need to give someone a merit increase and make it retroactive or if an employee is entitled to enroll in health benefits on their first day employment but has 30 days to enroll, syncHR will automatically handles these retro changes.
  • A single application designed from the ground up that gives equal weight to HR, payroll, and benefit functions - syncHR is designed as a true unified solution with no back-end mainframes or separate front-ends vs backends. Everything is processed real-time in the cloud which has eliminated all discrepancies.
  • Customer Service - syncHR provides a designated account manager as your single point of contact. Since the The StaffWell Group is a 24/7 business, I needed a company that was available when I needed them. syncHR delivered with 24/7 emergency support.
  • Event-driven employee self service - Other systems we have used rely on employees to make the correct choices as to what is required when completing an employee initiated transaction. With syncHR, the system always directs the employee to the next step reducing both errors and calls to our support staff. I believe this is also the reason why we had a 40% increase in the adoption of ESS.
  • Dynamic Security & Workflows - syncHR has no static pages which allows security and workflows to be updated automatically whenever a change is made. This has virtually eliminated the time and effort required from HR to manually update workflows to the correct personnel.
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Cons
ADP
  • The setup is difficult for administers.
  • Mapping the pay rules to the accrual profiles, pay codes, etc., is hard to administer as well.
  • The consultants at ADP do not know the system well in some cases so getting help with setup and issues can be difficult.
Read full review
SyncHR
  • Learning Management System- syncHR currently does not offer an LMS system. They only track and report training dates, licenses and certifications.
  • Although syncHR is a global solution it is somewhat limited to tracking employee headcount, HR documents, paperless on boarding and benefit information. There is no international payroll option like the one they provide for domestic employees. Although the system can handle multiple languages and currencies, I would like to see a global payroll option.
  • Succession Planning - syncHR provides little functionality for succession planning. The system can track budgets vs actuals, goals and ratings but does not offer a true succession planning module
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Likelihood to Renew
ADP
Already using product and I have been happy with the results.
Read full review
SyncHR
No answers on this topic
Usability
ADP
In some ways, the flexibility of eTime makes it much more usable than some time card systems. I can log my own hours at my convenience (as long as it is during the pay period), and eTime sends me a reminder email 24 hours before the cut-off for each pay period. I can log hours for multiple positions using particular pay codes, although there is no way for me to save frequently used or "my" pay codes -- adding this feature would be a much-appreciated improvement to eTime's usability. Juggling multiple pay codes within the current system, however, is cumbersome. There can also be problems if an incorrect or overlapping hour is accidentally entered and saved -- certain fields turn red and are difficult to adjust, often requiring the help of a software administrator. Correcting other errors and entering historical hours is extremely difficult, and the software does not work well on some browsers (and it is unattractive when I have been able to get it to work)
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SyncHR
Overall the system is very easy to navigate but more importantly my employees find it so easy to use. The percentage of employees who now use ESS went up by 40%
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Support Rating
ADP
Based on my usage of the program is why I rated it a 7. I used for verifying attendance and employee time cards for accuracy and/or discrepancies.
Read full review
SyncHR
Whenever we need support our designated account manager is there to provide answers for us. If she doesn't have or know the answer, additional support is provided via a service matter expert in that field. Support hours are 24/7
Read full review
Online Training
ADP
No answers on this topic
SyncHR
Training was very well done and thorough
Read full review
Implementation Rating
ADP
No answers on this topic
SyncHR
During the first few weeks of implementation it is important to have all key members participate in meetings. Finance, HR, Payroll and Benefits should be involved from the early stages to ensure that the solution is designed to meet your specific requirements. Since syncHR personalizes their solution for each company a few wrong steps early on regarding the design we wanted caused us to spend extra time later. The more info you provide syncHR upfront the better they can take all of your rules and needs into account from day one. In our case, finance did not get involved right away and therefore some of the items that we needed for our GL needed to be re-done. SyncHR was very accommodating though as they spent extra time with us to update some of the allocations so that finance got what they needed
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Alternatives Considered
ADP
I have not used similar workforce management platform though Enterprise eTIME, by ADP has never failed us in any day. It has given our teams the best guidance on effective implementation of projects and tasks. Close monitoring of our daily programs has lead to increased production. We have managed to implement our duties based on the set timelines.
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SyncHR
As I mentioned I have used UltiPro, ADP, Ceridian as well as several others and none of them seem to offer half of the functionality and service that syncHR provides. Although we had some problems from time to time, I hold companies in high regard by how they resolve these problems. It's a comfort knowing that my HCM provider truly cares about me and my business so if for no other reason than this, I feel syncHR is far and away the best system I have used. The system works as advertised which is all I could ask for
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Return on Investment
ADP
  • The system allows our employees to quickly record their time so that they can focus on their day-to-day jobs.
  • The system allows our managers to quickly approve time cards.
  • ADP Enterprise eTime does not have a sufficient query function to enable employers to easily create/schedule reports that the business needs. ADP charges high fees for custom reports.
Read full review
SyncHR
  • Due to complexity of our payroll, it would typically take us almost 3 full days to verify hours and perform retro changes before actually running payroll. With so many retroactive changes and manual calculations it was a time consuming and error prone process. With syncHR, the accuracy of payroll has increased tremendously and the amount of time we now spend preparing to process payroll decreased to less than 4 hours per week. All approved time seamlessly moves from the T&A module into payroll and all retro transactions are automatically processed.
  • When I initially selected syncHR I was a little hesitant because I never heard of them before and was concerned about their viability as a company and customer service. Several years later I'm happy to say that syncHR has provided better support than any of the better know competitors ever did.
  • Although no system is ever perfect, overall syncHR has exceeded most of my expectations. The sales and implementation process was wonderful, the salesperson was responsive and did not oversell what the system could do.
  • Training & Implementation - syncHR spent a considerable amount of time learning my business rules in order to build the system to meet my requirements. Training was provided on all aspects of the system until my team felt comfortable enough to handle things on their own. I never felt as though we had a set number of hours of training or that our questions, no matter how redundant or simple were a bother to them.
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ScreenShots

Enterprise eTIME, by ADP Screenshots

Screenshot of Analytics dashboard provide insights into important time and attendance data that can help you get a handle on your greatest controllable expense - labor costs.Screenshot of Provide convenient access to time and schedule information to employees on the go, and capture what's happening when it's happening.Screenshot of Equip your locations with feature-rich touchscreen timeclocks. Available badge, proximity and biometrics readers help to ensure the identify of employees using the system.Screenshot of Enjoy a unified HCM experience where frequently used time and attendance information sits along side the most requested pay and HR information.

syncHR Screenshots

Screenshot of Org ChartScreenshot of ESS PortalScreenshot of Ad-Hoc Report WriterScreenshot of Time & Attendance