ADP Enterprise HR vs. Paychex Flex

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ADP Enterprise HR
Score 6.7 out of 10
N/A
ADP Enterprise HR is a human capital management (HCM) solution for large businesses (1000+ employees) across multiple industries that want customization. This solution is hosted by ADP® to provide the flexibility of outsourced software and the ability to customize. The system features a configurable payroll system,N/A
Paychex Flex
Score 6.7 out of 10
N/A
Paychex Flex, of Paychex' Online Payroll Services, is a cloud-based human resource management and payroll platform. Paychex offers core and specialized services, and scales to meet the needs of small businesses, SMBs, and large enterprises.
$59
per month/+$4 per employee
Pricing
ADP Enterprise HRPaychex Flex
Editions & Modules
No answers on this topic
Paychex Go
$59
per month/+$4 per employee
Paychex Flex Service
Contact sales team
Paychex Flex Enterprise
Contact sales team
Offerings
Pricing Offerings
ADP Enterprise HRPaychex Flex
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeRequired
Additional Details
More Pricing Information
Community Pulse
ADP Enterprise HRPaychex Flex
Considered Both Products
ADP Enterprise HR

No answer on this topic

Paychex Flex
Chose Paychex Flex
In a previous role, I was an employee that experienced an ADP enterprise rollout that was prolonged and difficult. When I was in a position to research alternatives for payroll for this organization, I reviewed several options including ADP, and found Paychex to offer the most …
Chose Paychex Flex
Paychex is better priced and suited for small businesses. Their features are easy to use and since we don't need as many layers of reporting their service offering works well for us.
Chose Paychex Flex
Paychex flex was selected prior to my client contracting me. However, I have had the opportunity with other clients to evaluate, implement and administrate other payroll providers. Out of the products I've used, Paychex flex is most like Justworks. Paychex Flex is …
Chose Paychex Flex
Paychex more attentive to call backs for issues
Chose Paychex Flex
Paychex is not as robust, but the price point is better.
Chose Paychex Flex
Paychex Flex is easy to use. Paychex flex portal is helpful when you need to run old reports like quarterly employment reports, vacation hours used by employees, sick time used and the balance left. It is also helpful to add time off and holiday hours to employees who qualify …
Chose Paychex Flex
We had a history of working with Paychex and felt confident in the competency of the people/products, the price of the features that we need, and the responsiveness re: customer service. We're small and yet we don't get lost - Paychex reps. are responsive and able to explain …
Top Pros
Top Cons
Features
ADP Enterprise HRPaychex Flex
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
ADP Enterprise HR
8.4
3 Ratings
7% above category average
Paychex Flex
6.7
247 Ratings
16% below category average
Employee demographic data9.02 Ratings8.0197 Ratings
Employment history7.33 Ratings8.0220 Ratings
Job profiles and administration9.02 Ratings6.8155 Ratings
Workflow for transfers, promotions, pay raises, etc.7.33 Ratings7.4154 Ratings
Organizational charting8.33 Ratings1.01 Ratings
Organization and location management8.33 Ratings7.9138 Ratings
Compliance data (COBRA, OSHA, etc.)9.82 Ratings7.5132 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
ADP Enterprise HR
9.0
3 Ratings
11% above category average
Paychex Flex
8.5
288 Ratings
6% above category average
Pay calculation8.33 Ratings9.0271 Ratings
Support for external payroll vendors9.72 Ratings00 Ratings
Off-cycle/On-Demand payment9.02 Ratings9.1136 Ratings
Benefit plan administration8.82 Ratings7.3156 Ratings
Direct deposit files9.82 Ratings9.3270 Ratings
Salary revision and increment management8.33 Ratings8.5193 Ratings
Reimbursement management8.82 Ratings7.9105 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
ADP Enterprise HR
8.6
3 Ratings
6% above category average
Paychex Flex
7.0
144 Ratings
14% below category average
Approval workflow8.13 Ratings6.3102 Ratings
Balance details8.82 Ratings7.5136 Ratings
Annual carry-forward and encashment8.82 Ratings7.3110 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
ADP Enterprise HR
9.0
3 Ratings
10% above category average
Paychex Flex
8.5
249 Ratings
5% above category average
View and generate pay and benefit information8.13 Ratings8.6228 Ratings
Update personal information9.83 Ratings9.0239 Ratings
View company policy documentation9.03 Ratings7.7111 Ratings
Employee recognition9.03 Ratings00 Ratings
View job history9.03 Ratings8.7168 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
ADP Enterprise HR
8.8
2 Ratings
13% above category average
Paychex Flex
7.8
40 Ratings
1% above category average
Tracking of all physical assets8.82 Ratings7.840 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
ADP Enterprise HR
9.0
2 Ratings
17% above category average
Paychex Flex
6.1
164 Ratings
22% below category average
Report builder9.02 Ratings5.8134 Ratings
Pre-built reports9.02 Ratings6.9154 Ratings
Ability to combine HR data with external data9.02 Ratings5.883 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
ADP Enterprise HR
8.2
3 Ratings
2% above category average
Paychex Flex
8.0
158 Ratings
0% below category average
New hire portal7.33 Ratings8.1151 Ratings
Manager tracking tools9.02 Ratings7.9100 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
ADP Enterprise HR
8.9
2 Ratings
9% above category average
Paychex Flex
-
Ratings
Corporate goal setting8.82 Ratings00 Ratings
Individual goal setting8.82 Ratings00 Ratings
Line-of sight-visibility8.82 Ratings00 Ratings
Performance tracking9.02 Ratings00 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
ADP Enterprise HR
8.9
2 Ratings
11% above category average
Paychex Flex
-
Ratings
Performance plans8.82 Ratings00 Ratings
Performance improvement plans9.02 Ratings00 Ratings
Review status tracking9.02 Ratings00 Ratings
Review reminders9.02 Ratings00 Ratings
Multiple review frequency8.82 Ratings00 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
ADP Enterprise HR
8.8
2 Ratings
11% above category average
Paychex Flex
-
Ratings
Create succession plans/pools8.82 Ratings00 Ratings
Candidate ranking8.82 Ratings00 Ratings
Candidate search8.82 Ratings00 Ratings
Candidate development8.82 Ratings00 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
ADP Enterprise HR
8.9
2 Ratings
14% above category average
Paychex Flex
8.5
59 Ratings
9% above category average
Job Requisition Management9.02 Ratings9.632 Ratings
Company Website Posting8.82 Ratings9.730 Ratings
Publish to Social Media9.02 Ratings6.923 Ratings
Job Search Site Posting8.82 Ratings6.830 Ratings
Duplicate Candidate Prevention8.82 Ratings6.928 Ratings
Applicant Tracking9.02 Ratings9.633 Ratings
Notifications and Alerts9.02 Ratings9.753 Ratings
Best Alternatives
ADP Enterprise HRPaychex Flex
Small Businesses
Patriot Software
Patriot Software
Score 9.0 out of 10
Patriot Software
Patriot Software
Score 9.0 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.3 out of 10
Infor Human Resources
Infor Human Resources
Score 7.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ADP Enterprise HRPaychex Flex
Likelihood to Recommend
7.3
(3 ratings)
7.7
(298 ratings)
Likelihood to Renew
-
(0 ratings)
8.9
(42 ratings)
Usability
-
(0 ratings)
8.0
(240 ratings)
Availability
-
(0 ratings)
9.3
(10 ratings)
Performance
-
(0 ratings)
9.1
(10 ratings)
Support Rating
-
(0 ratings)
7.8
(245 ratings)
In-Person Training
-
(0 ratings)
4.5
(1 ratings)
Online Training
-
(0 ratings)
7.0
(4 ratings)
Implementation Rating
-
(0 ratings)
9.4
(11 ratings)
Configurability
-
(0 ratings)
7.6
(8 ratings)
Ease of integration
-
(0 ratings)
9.0
(3 ratings)
Product Scalability
-
(0 ratings)
9.3
(10 ratings)
Vendor post-sale
-
(0 ratings)
8.9
(31 ratings)
Vendor pre-sale
-
(0 ratings)
9.2
(32 ratings)
User Testimonials
ADP Enterprise HRPaychex Flex
Likelihood to Recommend
ADP
ADP Enterprise HR is well suited for any HR department or anybody looking to ease the HR process by managing the entire company data in a simple yet stylish process which is useful for generating reports for upper management to make Human capital decisions. It is also very useful in payroll situations to ensure employees are paid accurately and on time.
Read full review
Paychex, Inc.
In my experience, Paychex Flex is well suited for small to medium sized businesses. It has been helpful in streamlining the onboarding process and it is easy to update and maintain employee profiles and records. It has worked will in a non-profit environment where there is clergy pay and housing, which can get quite complicated. I cannot think of a scenario where it would be less appropriate.
Read full review
Pros
ADP
  • Helps in creating many policies from handbooks to disciplinary.
  • Helps in storing documents for record keeping.
  • Helps with background checks.
  • Helps with drug screening.
Read full review
Paychex, Inc.
  • I like I can enter payroll and if I need to leave the program, I can resume at a later time and my information is saved.
  • I like the analytics & reports features.
  • I like how all my employees have easy access to their portal.
Read full review
Cons
ADP
  • sometimes it was laggy with the Face ID login
Read full review
Paychex, Inc.
  • Reporting writing is difficult to figure out
  • Employee turnover inside Paychex was a problem, until we were assigned to Neil Williams - since that time it has settled down
  • Pressure to convert personal connection with payroll advisor to using automated service
Read full review
Likelihood to Renew
ADP
No answers on this topic
Paychex, Inc.
Overall I like the features that Paychex Flex offers. I am sure that there are other features that I am unaware of, so I am excited to see if there is more that Flex is capable of to make my job easier. The basic features are really user friendly and easy to access. If there ever is an issue customer service is great
Read full review
Usability
ADP
No answers on this topic
Paychex, Inc.
Some things could be streamlined. For example, we could do custom options for the "add items" tab which has so many options that we never use. "Medical Pay" could be something that the system remembers for the applicable employees. Salaried employees' salaries should definitely be auto-filled. Overall the system works well but I think it could be improved to be easier to use and read.
Read full review
Reliability and Availability
ADP
No answers on this topic
Paychex, Inc.
We have not experienced any difficulties with unplanned outages. Notifications are always made for outages, and they do not effect normal business operations.
Read full review
Performance
ADP
No answers on this topic
Paychex, Inc.
Unless there is lag time within the internet, the Paychex Flex website loads exceptional fast, pages load quickly and reports that I need to print or download load quickly. If I need to create a specialized report, once I complete it I receive an e-mail telling me my report is ready to be downloaded. Changing between web pages is fast as well.
Read full review
Support Rating
ADP
No answers on this topic
Paychex, Inc.
Our dedicated representative is one of the main reasons we are sticking with Paychex Flex. If it were not for this person, other platforms could provide the same/similar functionality. It is the ability to speak with someone that understands our business and is willing to get questions answered in a timely fashion that keeps us with Paychex Flex.
Read full review
In-Person Training
ADP
No answers on this topic
Paychex, Inc.
We did online training only
Read full review
Online Training
ADP
No answers on this topic
Paychex, Inc.
It was easy to understand and follow along. I do like the informational videos that we can utilize before we opt to call in for customer service support. It has made a difference since sometimes that resolves the issue I may have had and saved myself a phone call to Paychex support.
Read full review
Implementation Rating
ADP
No answers on this topic
Paychex, Inc.
Implementation was very smooth. The most cumbersome task was entering the current employees into the system during initial set up, but Paychex staff handled most of that and verified against prior system reports as well as internal reports provided to ensure 100% accuracy.
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Alternatives Considered
ADP
Its hard to describe how it compares because these programs have different functions. however ADP matches and exceeds these other programs due its stylish and simple set up which makes it easy to navigate and also does a lot of work for you which saves you time to do other tasks.
Read full review
Paychex, Inc.
We still use QB Desktop Pro to maintain a Check Register / Overall Balance for the company, but once having tried QB Payroll Online for about 3 months prior to finding Paychex Flex I can tell you that there's just no comparison. QB online is VERY EXPENSIVE and not so user-friendly. I hated every minute of those 6 payrolls we ran through QB online.
Read full review
Scalability
ADP
No answers on this topic
Paychex, Inc.
Employees can log in at home and get up to date information on their FSA balance and any medical bill reimbursements they may have uploaded. At renewal time they have the ability to make changes to their FSA or for new employees star the enrollment.
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Return on Investment
ADP
  • It works well with Intuit QuickBooks so information integrates easily for fast reporting.
  • Saves us time and money by helping us create almost all HR documentation needed rather than having another company assist with the process.
  • Background checks with drug screening has helped us weed out the poor candidates.
Read full review
Paychex, Inc.
  • I do not believe we have saved anything additionally. The time we've had to spend to get things to hopefully work is sad. This is the reason we've had to turn off all extra "products" of Paychex Flex. Time and Attendance is horrible. Benefits management is horrible. The user experience is horrible.
  • One thing I do not understand is why are updates for states, cities, counties, school districts, etc. not automatically updated? Should we not get a big red flag if we have an employee living/working, being paid in CA, but they aren't set up for CA sick time? If it is required to be on the paycheck stub to show the balance of the sick time, why would we not be notified that we are out of compliance?
Read full review
ScreenShots

Paychex Flex Screenshots

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