What users are saying about
69 Ratings
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Score 7 out of 101
6 Ratings
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Score 4.8 out of 101

Likelihood to Recommend

ADP Enterprise eTIME

It is well suited for an Outsourcing business. This type of business has a lot of clients to serve and most of the time consultants serve multiple different clients, eTime suits this kind of setup since it can aid on the accuracy of billing clients for hours rendered by consultants to them.
Brandon Macapelit, CISA profile photo

ClickSoftware

ClickMobile can be implemented in virtually any organization that has a need for a Mobile Workforce Management system. The only real limitations or concerns will be with the backend hardware architecture. Sectors that have really seen the best utilization of the software are ones that have a dynamic service schedule and need to be extremely flexible with their customers service needs. In a day where customer service is so important to an organizations ability to remain the market leader it is extremely important for an organization to consider implementing a mobile solution. For organizations that already have a mobile management solution in place it is critical that they continuously reevaluate the system in order to remain competitive in their market and drive down operational costs. Change can be difficult for many organizations and the buy-in from the Field resources, who will ultimately be utilizing the mobile solution on a daily basis, will be critical when implementing something like ClickMobile. If the field resources are not able to accept a change to process then Change Management needs to take place during the implementation. It is generally a good rule to begin Change Management at the beginning of any large project, such as one where a mobile solution is being introduced.
Gary Patterson profile photo

Pros

ADP Enterprise eTIME

  • Ability to clock hours without a physical time clock/punchcard -- great for jobs like tutoring, which may not have a central meeting location
  • Ability to clock hours for multiple positions in different departments across an organization -- one paycheck, even though I had multiple supervisors and different pay rates
No photo available

ClickSoftware

  • They apparently have an excellent sales team.
No photo available

Cons

ADP Enterprise eTIME

  • The setup is difficult for administers.
  • Mapping the pay rules to the accrual profiles, pay codes, etc., is hard to administer as well.
  • The consultants at ADP do not know the system well in some cases so getting help with setup and issues can be difficult.
No photo available

ClickSoftware

  • ClickSoftware Mobile Workforce Management takes very skilled and certified personnel to manage the changes to code, logic, or applications.
  • ClickSoftware Mobile Workforce Management requires significant upfront business analysis investment in time and planning to be implemented properly.
  • ClickSoftware Mobile Workforce Management requires a significant investment in IT infrastructure in order to implement successfully.
George Pelosi profile photo

Likelihood to Renew

ADP Enterprise eTIME

ADP Enterprise eTIME 10.0
Based on 1 answer
Already using product and I have been happy with the results.
Christina O'Steen profile photo

ClickSoftware

ClickSoftware 8.5
Based on 2 answers
As of right now there is not a alternative that seems to offer all of the functionality with a vision of what is needed in the future. It is my belief that ClickSoftware will remain a leader in Mobile Workforce Management for a long time.
Gary Patterson profile photo

Usability

ADP Enterprise eTIME

ADP Enterprise eTIME 9.0
Based on 2 answers
In some ways, the flexibility of eTime makes it much more usable than some time card systems. I can log my own hours at my convenience (as long as it is during the pay period), and eTime sends me a reminder email 24 hours before the cut-off for each pay period. I can log hours for multiple positions using particular pay codes, although there is no way for me to save frequently used or "my" pay codes -- adding this feature would be a much-appreciated improvement to eTime's usability. Juggling multiple pay codes within the current system, however, is cumbersome. There can also be problems if an incorrect or overlapping hour is accidentally entered and saved -- certain fields turn red and are difficult to adjust, often requiring the help of a software administrator. Correcting other errors and entering historical hours is extremely difficult, and the software does not work well on some browsers (and it is unattractive when I have been able to get it to work)
No photo available

ClickSoftware

No score
No answers yet
No answers on this topic

Support

ADP Enterprise eTIME

ADP Enterprise eTIME 10.0
Based on 1 answer
Support is quick and helpful
Brandon Macapelit, CISA profile photo

ClickSoftware

No score
No answers yet
No answers on this topic

Online Training

ADP Enterprise eTIME

No score
No answers yet
No answers on this topic

ClickSoftware

ClickSoftware 7.3
Based on 1 answer
Overall the training was quite informative but did lack detail in some areas. It had all of the necessary content for an experience product user but didn't offer enough information for a new user to complete the training and then feel comfortable in real-world situations running or managing the software. I would recommend this course for anyone with at least 1 year of full-time exposure to the ClickSchedule product.
Gary Patterson profile photo

Alternatives Considered

ADP Enterprise eTIME

The ADP Enterprise eTIME side of the customer service team is excellent. We have had many complicated phone calls and the ADP Enterprise eTIME team has always been able to help us. They have helped us to come up with many solutions, from shift differential codes to setting up holidays automatically at the beginning of the year. Great team!
No photo available

ClickSoftware

I only recall reviewing the Oracle Scheduler a few years ago, and it was not as robust or user friendly on the GUI as ClickSchedule was. We have reviewed no other such solutions that I am aware of, we are a long time user of the ClickSoftware line of products especially Schedule and Analyze.
George Pelosi profile photo

Return on Investment

ADP Enterprise eTIME

  • The system allows our employees to quickly record their time so that they can focus on their day-to-day jobs.
  • The system allows our managers to quickly approve time cards.
  • ADP Enterprise eTime does not have a sufficient query function to enable employers to easily create/schedule reports that the business needs. ADP charges high fees for custom reports.
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ClickSoftware

  • Field nurses are spending 4-5 (paid) hours a week trying to troubleshoot this software.
No photo available

Pricing Details

ADP Enterprise eTIME

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Call for details

ADP Enterprise eTIME Editions & Modules

Edition
ADP Vantage HCM TimeCall for details
ADP Global Time and Labor ManagementCall for details
ADP Workforce Now Enhanced TimeCall for details
ADP Vantage HCM TimeCall for details
    Additional Pricing Details
    Pricing is based on a per employee model. Billing is monthly, based on a subscription model.

    ClickSoftware

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    ClickSoftware Editions & Modules

    Additional Pricing Details

    Add comparison