What users are saying about

HotSchedules

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Top Rated
217 Ratings
58 Ratings
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Score 6.7 out of 101

HotSchedules

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Top Rated
217 Ratings
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Score 8.1 out of 101

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Likelihood to Recommend

ADP Enterprise eTIME

Well suited for situations in which individuals may be largely self-monitored and need to log irregular hours for company records. Also well suited for situations in which individuals may hold multiple positions within an organization.
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HotSchedules

HotSchedules is very user-friendly for the restaurant and service industry. The staff that work in this industry have non-traditional hours compared to the standard 9 to 5 template that is the mainstream. With that fact, a scheduling system is needed that is both flexible and efficient allowing the business the ability to control labor costs while maximizing the potential for both themselves as well as the employee.
Daniel Butte profile photo

Pros

  • Once the pay rules, access, time entry method, etc. is set-up correctly, the system accurately calculates time, PTO, OT, shift differentials, etc.
  • Entering punches, pay codes is easy for employees to use.
  • Approving time cards for managers is easy.
No photo available
  • Scheduling
  • Managing shift switch requests
  • Managing time off requests
Charles Wessels profile photo

Cons

  • Java has been a problem for us. We recently converted to the 'Java free' version and although it works well, I do miss a few of the aspects of the 'Java' version we had previously.
Lisa Steinbach profile photo
  • Sometimes the HotSchedules system goes down for no apparent reason.
  • The updated scheduler interface is sometimes confusing.
  • The updated employee requested time off interface is more confusing and difficult to understand now than it used to be.
Sawyer Harrison profile photo

Likelihood to Renew

ADP Enterprise eTIME10.0
Based on 1 answer
Already using product and I have been happy with the results.
Christina O'Steen profile photo
HotSchedules9.1
Based on 2 answers
Ease of use, efficiently creating and posting staff schedules.
Sawyer Harrison profile photo

Usability

ADP Enterprise eTIME5.0
Based on 1 answer
In some ways, the flexibility of eTime makes it much more usable than some time card systems. I can log my own hours at my convenience (as long as it is during the pay period), and eTime sends me a reminder email 24 hours before the cut-off for each pay period. I can log hours for multiple positions using particular pay codes, although there is no way for me to save frequently used or "my" pay codes -- adding this feature would be a much-appreciated improvement to eTime's usability. Juggling multiple pay codes within the current system, however, is cumbersome. There can also be problems if an incorrect or overlapping hour is accidentally entered and saved -- certain fields turn red and are difficult to adjust, often requiring the help of a software administrator. Correcting other errors and entering historical hours is extremely difficult, and the software does not work well on some browsers (and it is unattractive when I have been able to get it to work)
No photo available
HotSchedules7.8
Based on 7 answers
Extremely easy to use
Abe Ruiz profile photo

Support

No score
No answers yet
No answers on this topic
HotSchedules8.9
Based on 4 answers
HotSchedules Support is fast and VERY informative. I can generally solve any issue I have within 30 minutes or less. They are helpful and I do not have to go though MANY channels to a simple issue.
Frances (Franny) Spellman profile photo

Alternatives Considered

We chose it because it works well.
No photo available
The UI is far better than our previous we selected hotschedules because they stated it could do everything we needed but we were sorely mislead as when the time came to switch we found that it could not meet the needs we clearly outlined.
Christopher Ticen profile photo

Return on Investment

  • None at this time
No photo available
  • Saving time on scheduling means our managers can focus more on guest experience, managing the floor and other areas that contribute to the success of our business.
Amanda Zelichowski profile photo

Pricing Details

ADP Enterprise eTIME

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Call for details
ADP Enterprise eTIME Editions & Modules
ADP Enterprise eTIME
Edition
ADP Vantage HCM Time
Call for details
ADP Global Time and Labor Management
Call for details
ADP Workforce Now Enhanced Time
Call for details
ADP Vantage HCM Time
Call for details
Additional Pricing Details
Pricing is based on a per employee model. Billing is monthly, based on a subscription model.

HotSchedules

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
HotSchedules Editions & Modules
HotSchedules
Additional Pricing Details