Enterprise eTIME, by ADP vs. UKG Pro

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Enterprise eTIME, by ADP
Score 8.7 out of 10
Enterprise companies (1,001+ employees)
Enterprise eTIME ® is a suite of applications designed to help users manage their workforce, control labor costs, simplify compliance and boost productivity. The goal of eTIME is to automate time and labor management, and provide employees and managers with tools to optimize schedules, track time and activities, and manage accruals, time off, attendance and leave. Enterprise eTIME from ADP® is also available as part of ADP's Human Capital Management (HCM) suites - ADP…N/A
UKG Pro
Score 8.0 out of 10
N/A
UKG delivers cloud-based HCM solutions including UKG Pro that help businesses simplify payroll computations, accelerate talent acquisition, manage time and attendance, and support proactive, strategic talent management on a global level.N/A
Pricing
Enterprise eTIME, by ADPUKG Pro
Editions & Modules
ADP Vantage HCM Time
Call for details
ADP Global Time and Labor Management
Call for details
ADP Workforce Now Enhanced Time
Call for details
ADP Vantage HCM Time
Call for details
No answers on this topic
Offerings
Pricing Offerings
Enterprise eTIME, by ADPUKG Pro
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeRequiredNo setup fee
Additional DetailsPricing is based on a per employee model. Billing is monthly, based on a subscription model.
More Pricing Information
Community Pulse
Enterprise eTIME, by ADPUKG Pro
Considered Both Products
Enterprise eTIME, by ADP

No answer on this topic

UKG Pro
Chose UKG Pro
When it comes to service and support, there is no comparison between UKG, Ceridian, ADP, Workday or other HCM vendors out there. The support that we have received over the previous three years has been the best I've ever experienced in my 15+ years of working in human resources …
Chose UKG Pro
UKG Pro is competitive in its pricing models but more transparent than some other products we have used. They are consistently ranked as one of the top employers in their industry and this comes across in all dealings with their employees from contract negotiations, to …
Chose UKG Pro
UKG Pro (formerly Ultimate Software UltiPro) has been more responsive to our questions than ADP. They have a phenomenal rapid response team--questions are answered quickly, which allows processing to stay on schedule. The training and education of customers is also great.
Chose UKG Pro
Ultimate is easier to use, easier to control and less expensive.
Chose UKG Pro
No comparison when it comes to Customer Service. I would not go back to ADP after using UltiPro.
Looking forward to using UP's timekeeping system now that it is linked with Kronos.
Chose UKG Pro
Payroll is key for me, and UltiPro has that sewn up as far as efficiency and accuracy. I wouldn't consider anyone else at this point and I will never go back to mainframe processing again.
Chose UKG Pro
I like UltiPro better than other programs that I have used. It may be because I know UltiPro more, but it's been better to me and my employees.
Chose UKG Pro
UltiPro has a more user-friendly version of time. It's more modern. ADP was very outdated in my opinion.
Chose UKG Pro
Namely is terrible-it couldn't manage payroll at all but its HR side and reporting are actually better than UltiPro. We switched from them because of all the errors. ADP I think would have been the better choice, but we chose the devil we knew because everyone had experience …
Chose UKG Pro
Slightly less encompassing of a full HR suite.
Chose UKG Pro
I used ADP at another company, and it was very cumbersome and not easy to make changes when needed. I find UltiPro to be much more user-friendly.
Chose UKG Pro
UP was by far a better choice. It was easy to use, looks clean, customization and had the functionality that we really needed and things that are so nice to have. We loved the report and how much it would do, the ease of payroll, and the many other areas that we have …
Chose UKG Pro
UltiPro is more cost effective and allows more flexibility in customization. The report writer is a lot more user friendly too.
Chose UKG Pro
ADP had terrible customer service. A lot of things were not automated. I felt like there was always something wrong with whatever process we were doing.
Chose UKG Pro
I think Ultipro overall is a better product. I do think as a stand-alone some of the other vendors do a better job.
Chose UKG Pro
UltiPro hands down beats all the products listed when it comes to functionality, configuration, and out of the box usability. The only area where UltiPro loses ground is the customer service area.
Chose UKG Pro
  • ADP product was not keeping up with the times and technology
  • Ceridian customer service was lacking and unable to meet our needs
  • Kronos was very robust, their service was good. The HR suite was not as strong as UltiPro, but their timekeeping was one of the better systems I have …
Chose UKG Pro
Ultipro is definitely most comparable to ADP regarding ease of use for employees and ease of use for payroll clerks. It is definitely easier to use than outdated systems, such as JD Edwards and EMPS. However, I would say its a close tie between ADP and Ultipro for simple …
Chose UKG Pro
UltiPro gives you the best "bang for your buck". It's a great product, without an exorbitant price tag. Their customer service and training options are far superior to the other vendors in my experience. UltiPro also has a strong commitment to continuous improvement of their …
Top Pros
Top Cons
Features
Enterprise eTIME, by ADPUKG Pro
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
Enterprise eTIME, by ADP
-
Ratings
UKG Pro
8.3
803 Ratings
6% above category average
Employee demographic data00 Ratings8.7731 Ratings
Employment history00 Ratings8.7762 Ratings
Job profiles and administration00 Ratings8.6733 Ratings
Workflow for transfers, promotions, pay raises, etc.00 Ratings8.3721 Ratings
Organizational charting00 Ratings7.7643 Ratings
Organization and location management00 Ratings8.2656 Ratings
Compliance data (COBRA, OSHA, etc.)00 Ratings8.1517 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Enterprise eTIME, by ADP
-
Ratings
UKG Pro
8.6
746 Ratings
7% above category average
Pay calculation00 Ratings9.0709 Ratings
Support for external payroll vendors00 Ratings8.2336 Ratings
Off-cycle/On-Demand payment00 Ratings8.8231 Ratings
Benefit plan administration00 Ratings8.1643 Ratings
Direct deposit files00 Ratings9.3702 Ratings
Salary revision and increment management00 Ratings8.8573 Ratings
Reimbursement management00 Ratings8.057 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
Enterprise eTIME, by ADP
-
Ratings
UKG Pro
8.4
563 Ratings
4% above category average
Approval workflow00 Ratings8.8504 Ratings
Balance details00 Ratings8.4529 Ratings
Annual carry-forward and encashment00 Ratings8.1434 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
Enterprise eTIME, by ADP
-
Ratings
UKG Pro
8.5
798 Ratings
5% above category average
View and generate pay and benefit information00 Ratings8.8769 Ratings
Update personal information00 Ratings8.9776 Ratings
View company policy documentation00 Ratings8.5564 Ratings
Employee recognition00 Ratings7.4287 Ratings
View job history00 Ratings8.9759 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
Enterprise eTIME, by ADP
-
Ratings
UKG Pro
8.5
189 Ratings
9% above category average
Tracking of all physical assets00 Ratings8.5189 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
Enterprise eTIME, by ADP
-
Ratings
UKG Pro
7.7
734 Ratings
1% above category average
Report builder00 Ratings7.7714 Ratings
Pre-built reports00 Ratings7.9724 Ratings
Ability to combine HR data with external data00 Ratings7.5495 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
Enterprise eTIME, by ADP
-
Ratings
UKG Pro
8.6
557 Ratings
7% above category average
New hire portal00 Ratings8.6554 Ratings
Manager tracking tools00 Ratings8.6444 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
Enterprise eTIME, by ADP
-
Ratings
UKG Pro
7.9
377 Ratings
3% below category average
Corporate goal setting00 Ratings8.1293 Ratings
Individual goal setting00 Ratings7.7359 Ratings
Line-of sight-visibility00 Ratings7.9251 Ratings
Performance tracking00 Ratings7.8333 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
Enterprise eTIME, by ADP
-
Ratings
UKG Pro
8.1
465 Ratings
2% above category average
Performance plans00 Ratings7.8415 Ratings
Performance improvement plans00 Ratings7.7326 Ratings
Review status tracking00 Ratings8.3436 Ratings
Review reminders00 Ratings8.3397 Ratings
Multiple review frequency00 Ratings8.3337 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
Enterprise eTIME, by ADP
-
Ratings
UKG Pro
8.4
187 Ratings
6% above category average
Create succession plans/pools00 Ratings8.5155 Ratings
Candidate ranking00 Ratings8.3164 Ratings
Candidate search00 Ratings8.4163 Ratings
Candidate development00 Ratings8.5152 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
Enterprise eTIME, by ADP
-
Ratings
UKG Pro
8.5
456 Ratings
9% above category average
Job Requisition Management00 Ratings8.8434 Ratings
Company Website Posting00 Ratings9.1422 Ratings
Publish to Social Media00 Ratings8.7333 Ratings
Job Search Site Posting00 Ratings8.8390 Ratings
Duplicate Candidate Prevention00 Ratings7.1323 Ratings
Applicant Tracking00 Ratings8.6421 Ratings
Notifications and Alerts00 Ratings8.4388 Ratings
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User Ratings
Enterprise eTIME, by ADPUKG Pro
Likelihood to Recommend
7.2
(17 ratings)
8.3
(928 ratings)
Likelihood to Renew
10.0
(1 ratings)
8.9
(194 ratings)
Usability
9.0
(2 ratings)
8.5
(188 ratings)
Availability
-
(0 ratings)
10.0
(74 ratings)
Performance
-
(0 ratings)
9.4
(331 ratings)
Support Rating
7.8
(4 ratings)
6.6
(492 ratings)
In-Person Training
-
(0 ratings)
9.6
(87 ratings)
Online Training
-
(0 ratings)
9.1
(202 ratings)
Implementation Rating
-
(0 ratings)
9.9
(86 ratings)
Configurability
-
(0 ratings)
9.9
(76 ratings)
Ease of integration
-
(0 ratings)
9.9
(65 ratings)
Product Scalability
-
(0 ratings)
9.4
(93 ratings)
Vendor post-sale
-
(0 ratings)
8.0
(55 ratings)
Vendor pre-sale
-
(0 ratings)
9.9
(48 ratings)
User Testimonials
Enterprise eTIME, by ADPUKG Pro
Likelihood to Recommend
ADP
It is well suited for an Outsourcing business. This type of business has a lot of clients to serve and most of the time consultants serve multiple different clients, eTime suits this kind of setup since it can aid on the accuracy of billing clients for hours rendered by consultants to them.
Read full review
UKG
UKG did well when we had issues with employees working for both agencies. We called the Rapid Response Team, and they fixed those issues on their back end. Another example is with the Amended W-2 form; they gave us instructions to do it ourselves, but it was not working, and need to make phone calls to get help.
Read full review
Pros
ADP
  • Ability to clock hours without a physical time clock/punchcard -- great for jobs like tutoring, which may not have a central meeting location
  • Ability to clock hours for multiple positions in different departments across an organization -- one paycheck, even though I had multiple supervisors and different pay rates
Read full review
UKG
  • UKG has an amazing support team to reach out to if assistance is needed
  • All add-ons of UKG Pro integrate seamlessly making it a powerful software program
  • UKG Pro is very configurable to meet the specific needs of companies
  • It is easy to use and navigate
  • The mobile app is loved by all employees and provides on-demand access
  • The Ultimate Community is amazing!! On-demand information on all products and how they are used. Connect with other companies that use UKG Pro and learn from each other.
  • The Learning Centre is also amazing!! Learning right at your fingertips anytime, anywhere.
Read full review
Cons
ADP
  • The setup is difficult for administers.
  • Mapping the pay rules to the accrual profiles, pay codes, etc., is hard to administer as well.
  • The consultants at ADP do not know the system well in some cases so getting help with setup and issues can be difficult.
Read full review
UKG
  • As UKG is aware, the support for customers needs some improvement. As the recent changes to the staffing/support hierarchy take effect, I hope to see some relief to the current frustrations.
  • As the UKG Pro products evolve, they need to become more integrated and less segmented. Having to purchase multiple products that then need to coordinate for processing leads to issues.
  • As users, we have a lot of options for self-service and customization, but some simple fixes still require assistance from UKG support. Give us the power to help ourselves whenever possible.
Read full review
Likelihood to Renew
ADP
Already using product and I have been happy with the results.
Read full review
UKG
We are overall happy with UltiPro and it works well for our organization and we have plans to expand our usage of it even more so we will definitely be continuing with the product. We are thinking of adding the functionality for training and recruiting as well, which is an add-on product
Read full review
Usability
ADP
In some ways, the flexibility of eTime makes it much more usable than some time card systems. I can log my own hours at my convenience (as long as it is during the pay period), and eTime sends me a reminder email 24 hours before the cut-off for each pay period. I can log hours for multiple positions using particular pay codes, although there is no way for me to save frequently used or "my" pay codes -- adding this feature would be a much-appreciated improvement to eTime's usability. Juggling multiple pay codes within the current system, however, is cumbersome. There can also be problems if an incorrect or overlapping hour is accidentally entered and saved -- certain fields turn red and are difficult to adjust, often requiring the help of a software administrator. Correcting other errors and entering historical hours is extremely difficult, and the software does not work well on some browsers (and it is unattractive when I have been able to get it to work)
Read full review
UKG
Mobile App: Really easy to use and its nice to have an HR software that actually has an mobile application to be able to enter time and to take care of everything with. Web App: The system is relatively easy to use with maybe a little training at the beginning if you have used another system. But the site is really easy to use and a lot better having everything under one roof
Read full review
Reliability and Availability
ADP
No answers on this topic
UKG
I've found Ultipro to be completely reliable. Outages are typically planned to occur on weekends and only once did I have connections issues connecting Citrix to the server where our environment was housed, but within the hour connection was restored. I think that's a pretty good track record, considering I've used the suite daily for over three years. Especially when processing payroll--say the internet goes down in the middle of you performing a task... Ultipro is able to recognize that a connection error occurred and quickly restores the process that was running, avoiding lost productivity.
Read full review
Performance
ADP
No answers on this topic
UKG
Normally UKG Pro loads quickly. We had been having major issues with reports running in a timely manner but recently they broke out our virtual server to another instance where is wasn't sharing resources and that seems to have helped reporting run more efficiently.
Read full review
Support Rating
ADP
Based on my usage of the program is why I rated it a 7. I used for verifying attendance and employee time cards for accuracy and/or discrepancies.
Read full review
UKG
Support is quick to respond and helpful when you don't understand how to use or implement their response. They are great at following up and checking in as well as escalating cases when they are more urgent and need more attention.
Read full review
In-Person Training
ADP
No answers on this topic
UKG
I've been to a few in-person (hands on) training sessions and it is very similar to the online classes. You have the same reference material to look back on after the training. So regardless of in person training or online you really get the same thing.
Read full review
Online Training
ADP
No answers on this topic
UKG
Most of the online training was very generic (to be expected) but we had specific requirements for configuration that could have been better addressed with more individual sessions earlier on from our project team. However, we did finally begin booking training sessions with our implementation team which were recorded, and so provided additional information for how to correctly configure and test the system.
Read full review
Implementation Rating
ADP
No answers on this topic
UKG
Make sure you have all of your tax account information with all the states you are registered in available and that you are knowledgeable about the filing status, frequency, etc. We had some unique challenges with our state unemployment tax set up that I was not aware of and needed to be addressed prior to going live. Working with the state unemployment office can be a challenge.
Read full review
Alternatives Considered
ADP
I have not used similar workforce management platform though Enterprise eTIME, by ADP has never failed us in any day. It has given our teams the best guidance on effective implementation of projects and tasks. Close monitoring of our daily programs has lead to increased production. We have managed to implement our duties based on the set timelines.
Read full review
UKG
My experience with HRIS systems is limited to UKG Pro. It is the only HRIS I have worked with. I have worked with other systems that perform the tasks of some of its models and have found that when used with the various modules the overall experience with UKG is great. The ability to have all of the modules on the same platform makes the integration between UKG Pro and the modules great!
Read full review
Scalability
ADP
No answers on this topic
UKG
Read full review
Return on Investment
ADP
  • The system allows our employees to quickly record their time so that they can focus on their day-to-day jobs.
  • The system allows our managers to quickly approve time cards.
  • ADP Enterprise eTime does not have a sufficient query function to enable employers to easily create/schedule reports that the business needs. ADP charges high fees for custom reports.
Read full review
UKG
  • We have increased our HR activities to 85% through UKG. OSHA and Leave need to be pulled in
  • Reduced from a 1000 pieces of pay statements to @ 10 per pay roll through Direct deposit and cash pay cards.
  • Onboarding signoffs have improved audit records for signed job descriptions, i-9 forms, hand book sign off and policy sign off
Read full review
ScreenShots

Enterprise eTIME, by ADP Screenshots

Screenshot of Analytics dashboard provide insights into important time and attendance data that can help you get a handle on your greatest controllable expense - labor costs.Screenshot of Provide convenient access to time and schedule information to employees on the go, and capture what's happening when it's happening.Screenshot of Equip your locations with feature-rich touchscreen timeclocks. Available badge, proximity and biometrics readers help to ensure the identify of employees using the system.Screenshot of Enjoy a unified HCM experience where frequently used time and attendance information sits along side the most requested pay and HR information.

UKG Pro Screenshots

Screenshot of UKG Pro People CenterScreenshot of UKG Pro PayrollScreenshot of UKG Pro Mobile AppScreenshot of UKG Pro RecruitingScreenshot of UKG Pro Employee Voice