What users are saying about
61 Ratings
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Score 6.7 out of 101
12 Ratings
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Score 7.4 out of 101

Likelihood to Recommend

ADP Enterprise eTIME

If I ever have an issue, the support center has always been able to assist promptly. The few times we have upgraded to a newer version of the product the support we received during those times was also very helpful and made the process easier and less stressful to deal with.
Lisa Steinbach profile photo

When I Work

The free version of When I Work are great for start-ups and small businesses; the free version can manage up to 75 employees. Custom shifts are easy to make, and one can organize by certain job descriptions.
AK Cyrway profile photo

Pros

ADP Enterprise eTIME

  • Allows varied types of time.
  • The system handles very well the varied over time, pay and holiday rules we have in place.
  • Easy to use by both employees/students and their supervisors.
Lisa Steinbach profile photo

When I Work

  • Easy to read interface and display
  • Ability to print to PDF for physical reports and record keeping
  • Employee shift management
AK Cyrway profile photo

Cons

ADP Enterprise eTIME

  • ADP Workforce Now and enhanced eTime do not work well together. Constant data flow issues between each system.
  • Chronic downtime.
  • Reports not matching between two different employees running it at the same time.
  • Tickets remain open for months at a time. When they identify the problem, they say it could be two-six months for a roll out patch.
  • You can no longer get a dedicated rep. When you have an issue you have to explain it over and over again.
Kelly White profile photo

When I Work

  • While mouseovers are present, the menu could be designed better
  • Popups in the free version covers up important features when viewed on smaller resolution monitors
  • No direct print feature
AK Cyrway profile photo

Likelihood to Renew

ADP Enterprise eTIME

ADP Enterprise eTIME 10.0
Based on 1 answer
Already using product and I have been happy with the results.
Christina O'Steen profile photo

When I Work

When I Work 10.0
Based on 1 answer
It's a powerful tool for employee management and intuitive to use.
AK Cyrway profile photo

Usability

ADP Enterprise eTIME

ADP Enterprise eTIME 5.0
Based on 1 answer
In some ways, the flexibility of eTime makes it much more usable than some time card systems. I can log my own hours at my convenience (as long as it is during the pay period), and eTime sends me a reminder email 24 hours before the cut-off for each pay period. I can log hours for multiple positions using particular pay codes, although there is no way for me to save frequently used or "my" pay codes -- adding this feature would be a much-appreciated improvement to eTime's usability. Juggling multiple pay codes within the current system, however, is cumbersome. There can also be problems if an incorrect or overlapping hour is accidentally entered and saved -- certain fields turn red and are difficult to adjust, often requiring the help of a software administrator. Correcting other errors and entering historical hours is extremely difficult, and the software does not work well on some browsers (and it is unattractive when I have been able to get it to work)
No photo available

When I Work

When I Work 9.0
Based on 1 answer
While it's one of the better apps, my only complaint is the icon layout of the dash; mouseover sometimes doesn't work for my system.
AK Cyrway profile photo

Support

ADP Enterprise eTIME

No score
No answers yet
No answers on this topic

When I Work

When I Work 10.0
Based on 1 answer
I've never had to wait for an answer to my questions; prompt, friendly service, even at the free subscription level.
AK Cyrway profile photo

Implementation

ADP Enterprise eTIME

No score
No answers yet
No answers on this topic

When I Work

When I Work 8.0
Based on 1 answer
Make certain your team knows how to turn off alerts and utilise the system.
AK Cyrway profile photo

Alternatives Considered

ADP Enterprise eTIME

We chose it because it works well.
No photo available

When I Work

Prior to When I Work, we had been using a Google calendar. This turned out to be difficult to track, and employees would never know who else was working the shift, nor could they easily access it without a Google Account. When I Work is both app and website based and can be used without a Google account.
AK Cyrway profile photo

Return on Investment

ADP Enterprise eTIME

  • None at this time
No photo available

When I Work

  • Positive impact on ease of getting shifts covered
  • Less time for managers on completing time cards at the end of a pay period
Nick Stanley profile photo

Pricing Details

ADP Enterprise eTIME

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Call for details

ADP Enterprise eTIME Editions & Modules

ADP Enterprise eTIME
Edition
ADP Vantage HCM Time
Call for details
ADP Global Time and Labor Management
Call for details
ADP Workforce Now Enhanced Time
Call for details
ADP Vantage HCM Time
Call for details
Additional Pricing Details
Pricing is based on a per employee model. Billing is monthly, based on a subscription model.

When I Work

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

When I Work Editions & Modules

When I Work
Additional Pricing Details

Add comparison