ADP ezLaborManager vs. Deputy

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ADP ezLaborManager
Score 6.1 out of 10
Small Businesses (1-50 employees)
ADP's ezLaborManager is a time tracking and attendance offering.N/A
Deputy
Score 8.6 out of 10
Small Businesses (1-50 employees)
Deputy is a web-based workforce manager solution. Deputy is designed to help users simplify their scheduling, timesheets, tasking, employee communication and administrative tasks. It includes various apps and one click payroll integration that aim to make workforce management easier. The Deputy platform enables users to schedule in line with demand, prepare accurate payroll, and communicate more clearly. Deputy streamlines employee admin, so teams can focus on what…
$2.50
per user
Pricing
ADP ezLaborManagerDeputy
Editions & Modules
ADP Time and Attendance
Call for details
ADP Workforce Now Essential Time
Call for details
Scheduling Only
$2.50
per user
Scheduling, Time and Attendance
$4.50
per user
Enterprise
Custom pricing for enterprise clients
per user
Offerings
Pricing Offerings
ADP ezLaborManagerDeputy
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeRequiredOptional
Additional Details
More Pricing Information
Community Pulse
ADP ezLaborManagerDeputy
Considered Both Products
ADP ezLaborManager

No answer on this topic

Deputy
Chose Deputy
The big difference was the ability to push out schedule changes to the staff so that they could easily know when a new schedule had been published or an existing schedule had changed. Holding staff accountable to checking their schedule became infinitely easier.
Top Pros
Top Cons
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ADP ezLaborManagerDeputy
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User Ratings
ADP ezLaborManagerDeputy
Likelihood to Recommend
8.0
(12 ratings)
8.9
(408 ratings)
Likelihood to Renew
8.0
(1 ratings)
8.8
(46 ratings)
Usability
7.0
(1 ratings)
8.7
(404 ratings)
Availability
7.0
(1 ratings)
9.5
(5 ratings)
Performance
7.0
(1 ratings)
9.2
(5 ratings)
Support Rating
8.1
(3 ratings)
8.4
(30 ratings)
In-Person Training
-
(0 ratings)
10.0
(1 ratings)
Online Training
8.0
(1 ratings)
10.0
(2 ratings)
Implementation Rating
3.0
(1 ratings)
8.1
(398 ratings)
Configurability
5.0
(1 ratings)
7.8
(6 ratings)
Ease of integration
7.0
(1 ratings)
6.7
(3 ratings)
Product Scalability
7.0
(1 ratings)
9.3
(5 ratings)
Vendor post-sale
-
(0 ratings)
9.0
(5 ratings)
Vendor pre-sale
-
(0 ratings)
8.8
(5 ratings)
User Testimonials
ADP ezLaborManagerDeputy
Likelihood to Recommend
ADP
[ADP is well suited for] Smaller agencies with a regular payroll and not a complex payroll. Users must be familiar with databases, reporting, etc. as system is not as user friendly as we would like. The cost is also a factor especially as the basic system does not include other features such as performance management, dashboards, etc. I was hoping to have access to the dashboards. Reporting should also provide more sample reports
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Deputy
[My own feeling on the subject is] that large teams will probably enjoy the features much more than a smaller team. [In my opinion] I would not have signed up with Deputy had it not been for the integration with my payroll provider. [From my point of view] the cost is not worth it for a small team. [I've found] it has a lot of features geared towards big teams and those are not things you can "opt-out" of from a cost/tier standpoint [as far as I'm concerned].
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Pros
ADP
  • Ease of use: employees can clock in and out on the tablets that are at that location site. They can use the same punch information to log into ADP and look up and edit personal information on their own. Like changing address, phone, and open enrollments.
  • Various methods of clocking. Tablets, computer, biometric clocks, and hand clocks.
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Deputy
  • Employee Scheduling - So straightforward and easy to use! Love the copy & past feature!
  • Timekeeping - the App & Kiosk are perfect for employees to clock in and out in a matter of seconds
  • Company Communication - the Newsfeed feature makes it easy to keep everyone up to date on company announcements
  • Task Management - simple to use task lists help keep my team organized
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Cons
ADP
  • Trying to research previous time cards past a month are hard to achieve. There is a custom date range option but it rarely works, the program just sits there and doesn't pull up the custom range.
  • Pulling reports for various needs is also more difficult then it needs to be. Instead of pulling a quick report with the dates and parameters you need you have to go in and edit the report and then go back in and edit it again to return it to default settings.
  • You also have to watch your invoices and make sure you are receiving your discounts otherwise this software can be quite costly.
  • Make sure your employees bookmark the ADP ezLaborManager website, otherwise it gets difficult to find through an internet search.
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Deputy
  • Integration with various point of sale systems to pull sales data vs. scheduled and/or worked hours.
  • Ability to "re-invite, " change a password or fix an employee-level account if they didn't set things up correctly.
  • An easier way of loading all holidays or facility closure dates for the year. e.g. Google reminds you, Are you open for Thanksgiving this year?
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Likelihood to Renew
ADP
Still have some issues with it but usage seems to improve
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Deputy
The basic functionality and overall efficiency it provides is enough to renew. I still would like to see improvements in reporting and leave management, but overall it is absolutely worth it to have the program. I especially like having remote access and supervisors scheduling and approving time sheets of employees
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Usability
ADP
ADP is a good system to track information but, what it lacks is just some detail that provides time savings. Some instances they have made "updates" that tend to have been better previous to those "updates." One example is for staff to see how they have used their time off in the past. There should be an easy way to report and review such other than looking at pay periods. Pay statement and review and totals can also improve.
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Deputy
Deputy is user-friendly and easy to understand for users with basic to moderate computer knowledge. The Employee is simple and easy for employees to understand. Employees get push notifications when shifts are scheduled and can clock in and out easily directly from the phone or kiosk, or using the website. The only challenge we’ve had is the ability for management to assign leave to employees who have not yet requested time off.
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Reliability and Availability
ADP
No answers on this topic
Deputy
We have never had a problem with deputy being unavailable
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Performance
ADP
No answers on this topic
Deputy
Everything is quick and easy
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Support Rating
ADP
The support is not the best as they take much time to get back to you, days for some items as simple as a standard report. They do not know much about their own system I feel and it shows a lack of knowledge on their part. We have gotten wrong answers and it's not so user friendly.
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Deputy
Every time I have contacted support they have answered my question within the hour and solved every problem we have had. They follow up to make sure we are satisfied with our results which has been great when we are busy and get distracted
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In-Person Training
ADP
No answers on this topic
Deputy
It was super easy and quick
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Online Training
ADP
The training provided was based on a generic database and reporting which made it difficult to compare when you had your own database to work at. It also didn't provide good written materials that would be useful after the training session. It was more geared towards the practice tests or applications within the training.
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Deputy
Did a great job of getting us up to speed with their online documentation.
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Implementation Rating
ADP
Should have had a project manager from ADP to assist.
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Deputy
It took me a bit to get all my staff input from our previous scheduling software. However, once all the information was there, everything went smoothly and we were able to start implementing Deputy right away. It did not take long to train my staff and have them comfortable with using the system.
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Alternatives Considered
ADP
ADP exLaborManager - I prefer ADP over the Paycor and Aon Hewitt timecard applications. This software was more user friendly, had easier access, reporting, and tracking hours than the others I have used. I am not saying the others are horrible, just that ADP was more simplistic to use and administer than the others.
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Deputy
For years we used TimeTrax systems but they were hard to use and required manual downloads of punches, networked setups, and we needed separate setups for each location. When evaluating cloud-based solutions we first tried TSheets, but the higher cost and lack of features made us choose Deputy. Our main complaint about the actual TSheets system was the IPads did not store punches when it first launched so if you lost internet it couldn't store the punches. When we were evaluating the system they were building a police station next door that resulted in intermittent internet outages and the kiosk app basically became a brick until the internet came back on.
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Scalability
ADP
No answers on this topic
Deputy
We have gone from using deputy simply to schedule a couple of members of staff on coffee shop shifts, to also scheduling staff in the retail unit part of our business, to now also scheduling team days and having remote working staff start on schedule shifts to track their working hours.
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Return on Investment
ADP
  • ADP ezLaborManager saves time, as time sheets are all in the system and can be processed easily with payroll.
  • Reporting makes it easy to look into any discrepancies related to time cards.
  • The process of reconciliation of subcontractors' billing is easier.
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Deputy
  • Hundreds of man-hours saved monthly that previously was spent on recording hours work.
  • Holiday management is very clear and support fair treatment of staff.
  • The 100% accuracy of timesheets is amazing. Once approved thousands of timesheets just land in our payroll system thanks to the export/import functions.
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ScreenShots

ADP ezLaborManager Screenshots

Screenshot of Simple and quick time reportingScreenshot of Intuitive and easy schedulesScreenshot of Flexible and convenient time collection

Deputy Screenshots

Screenshot of Manage your business from your pocket.  See who is currently on the clock and who is late.Screenshot of What if someone doesn't show up for a shift? Find a replacement from your phone in seconds!Screenshot of Enterprise level experience in an elegantly designed iPad app.