What users are saying about
7 Ratings
26 Ratings
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Score 6.6 out of 101
7 Ratings
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Score 7.5 out of 101

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Likelihood to Recommend

ADP ezLaborManager

[ADP is well suited for] Smaller agencies with a regular payroll and not a complex payroll. Users must be familiar with databases, reporting, etc. as system is not as user friendly as we would like. The cost is also a factor especially as the basic system does not include other features such as performance management, dashboards, etc. I was hoping to have access to the dashboards. Reporting should also provide more sample reports
Lucy Franco Andrade profile photo

Deputy

I think Deputy is actually more full-featured than our small business needs, but we love the ease of use and reasonable pricing. The integration with our payroll provider is simple and accurate. For a large business or a service related business where there are many shifts, Deputy offers a lot of features that would be indispensable.
Sander Kallshian profile photo

Pros

  • Employees enjoy the 24/7 access to their timecards, pay stub, annual statements, and accruals.
  • Managers now have up to date information to review attendance as often as they like.
  • Payroll has been able to eliminate many manual internal processes as a result.
  • Time off reports are easily accessible.
  • Manual calculations are eliminated thus ensuring a more accurate payroll for hours worked, overtime, and benefit usage.
Lucy Franco Andrade profile photo
  • Easy timesheet entry and submittal
  • Easy export to payroll provider
  • Easy to copy and paste shifts when scheduling
  • Easy for employees to swap shifts or claim open shifts
Sander Kallshian profile photo

Cons

  • Some improvements to interface could be done to make it easier to use
  • Better documentation showing what it can do
Ryan Husbands, MBA, CPA profile photo
  • Removing an employee can be made easier. When shifts are scheduled for that employee it will make you manually delete all of the future shifts versus just opening them all.
  • Customer service is terrible, when there is an issue you might not hear back for awhile if at all.
No photo available

Likelihood to Renew

ADP ezLaborManager8.0
Based on 1 answer
Still have some issues with it but usage seems to improve
Lucy Franco Andrade profile photo
No score
No answers yet
No answers on this topic

Usability

ADP ezLaborManager7.0
Based on 1 answer
ADP is a good system to track information but, what it lacks is just some detail that provides time savings. Some instances they have made "updates" that tend to have been better previous to those "updates." One example is for staff to see how they have used their time off in the past. There should be an easy way to report and review such other than looking at pay periods. Pay statement and review and totals can also improve.
Lucy Franco Andrade profile photo
No score
No answers yet
No answers on this topic

Support

ADP ezLaborManager7.0
Based on 1 answer
Response isn't timely and some reps are not as helpful as others.
Lucy Franco Andrade profile photo
No score
No answers yet
No answers on this topic

Online Training

ADP ezLaborManager8.0
Based on 1 answer
The training provided was based on a generic database and reporting which made it difficult to compare when you had your own database to work at. It also didn't provide good written materials that would be useful after the training session. It was more geared towards the practice tests or applications within the training.
Lucy Franco Andrade profile photo
No score
No answers yet
No answers on this topic

Implementation

ADP ezLaborManager3.0
Based on 1 answer
Should have had a project manager from ADP to assist.
Lucy Franco Andrade profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

Again, since we have not used anything in the past, I can not compare one product to the other.
No photo available
Deputy was the simplest to train and use and the most efficient for our specific business needs. It was much easier to train on as we did demos of a lot of other tools as well as cheaper than many on the market right now. We were able to get reporting out of this tool as well which many did not have as a part of their softwares.
No photo available

Return on Investment

  • Overtime has been reduced as we now have the ability to review it without a time crunch following receipt of paper timecards.
  • Payroll is more accurate as all the calculations are made within the system leaving less room for human error or abuse by the employee.
  • Staff have more access to technology with use of lap tops and feel more comfortable with some of the self service features available.
  • Communication of employee information has improved with use of the home page portal.
Lucy Franco Andrade profile photo
  • Positive in that it has removed a lot of scheduling work from our paralegals' duties.
  • Positive in terms of cost, very cheap per employee to use.
  • Reporting tools are great.
No photo available

Pricing Details

ADP ezLaborManager

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Call
ADP ezLaborManager Editions & Modules
ADP ezLaborManager
Edition
ADP Time and Attendance
Call for details
ADP Workforce Now Essential Time
Call for details
Additional Pricing Details

Deputy

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Deputy Editions & Modules
Deputy
Edition
Scheduling Only
$11
Scheduling, Time and Attendance
$31
Enterprise
$81
1. per user
Additional Pricing Details