What users are saying about

Kronos Workforce Ready

Top Rated
154 Ratings

ADP ezLaborManager

25 Ratings
Score 6.7 out of 101

Kronos Workforce Ready

Top Rated
154 Ratings
Score 7.3 out of 101

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Likelihood to Recommend

ADP ezLaborManager

[ADP is well suited for] Smaller agencies with a regular payroll and not a complex payroll. Users must be familiar with databases, reporting, etc. as system is not as user friendly as we would like. The cost is also a factor especially as the basic system does not include other features such as performance management, dashboards, etc. I was hoping to have access to the dashboards. Reporting should also provide more sample reports
Lucy Franco Andrade profile photo

Kronos Workforce Ready

We have a large population of employees who don't have access to a computer during the day (and some who don't own one at home). The phone app is great! They can see their paystubs, request vacation, look at their benefits, etc., all on their phones. This is a great feature. Kronos is very easy to customize which is helpful because every employee and manager has different preferences on what is on their home page, how they use the system, what they want to see in the system and what they don't want to see. I think it would be very wise of Kronos to find a new partner in regards to taxes. BSI is no where near the kind of company or has the kind of system that Kronos provides. I have been so frustrated at times with BSI that I have thought about switching the entire HRIS system to someone else so I don't have to deal with BSI. The partnership makes Kronos look bad.
Sarah Eigel, SPHR profile photo

Feature Rating Comparison

Human Resource Management

ADP ezLaborManager
Kronos Workforce Ready
6.9
Employee demographic data
ADP ezLaborManager
Kronos Workforce Ready
8.0
Employment history
ADP ezLaborManager
Kronos Workforce Ready
8.5
Job profiles and administration
ADP ezLaborManager
Kronos Workforce Ready
7.6
Workflow for transfers, promotions, pay raises, etc.
ADP ezLaborManager
Kronos Workforce Ready
7.0
Organizational charting
ADP ezLaborManager
Kronos Workforce Ready
4.7
Organization and location management
ADP ezLaborManager
Kronos Workforce Ready
7.4
Compliance data (COBRA, OSHA, etc.)
ADP ezLaborManager
Kronos Workforce Ready
4.8

Payroll Management

ADP ezLaborManager
Kronos Workforce Ready
7.2
Pay calculation
ADP ezLaborManager
Kronos Workforce Ready
7.9
Support for external payroll vendors
ADP ezLaborManager
Kronos Workforce Ready
6.2
Benefit plan administration
ADP ezLaborManager
Kronos Workforce Ready
6.6
Direct deposit files
ADP ezLaborManager
Kronos Workforce Ready
7.6
Salary revision and increment management
ADP ezLaborManager
Kronos Workforce Ready
7.7

Leave and Attendance Management

ADP ezLaborManager
Kronos Workforce Ready
7.9
Approval workflow
ADP ezLaborManager
Kronos Workforce Ready
7.7
Balance details
ADP ezLaborManager
Kronos Workforce Ready
8.0
Annual carry-forward and encashment
ADP ezLaborManager
Kronos Workforce Ready
8.1

Employee Self Service

ADP ezLaborManager
Kronos Workforce Ready
8.1
View and generate pay and benefit information
ADP ezLaborManager
Kronos Workforce Ready
8.3
Update personal information
ADP ezLaborManager
Kronos Workforce Ready
8.6
View company policy documentation
ADP ezLaborManager
Kronos Workforce Ready
7.9
View job history
ADP ezLaborManager
Kronos Workforce Ready
7.5

Asset Management

ADP ezLaborManager
Kronos Workforce Ready
8.4
Tracking of all physical assets
ADP ezLaborManager
Kronos Workforce Ready
8.4

HR Reporting

ADP ezLaborManager
Kronos Workforce Ready
5.1
Report builder
ADP ezLaborManager
Kronos Workforce Ready
5.1
Pre-built reports
ADP ezLaborManager
Kronos Workforce Ready
5.0

Onboarding

ADP ezLaborManager
Kronos Workforce Ready
7.4
New hire portal
ADP ezLaborManager
Kronos Workforce Ready
7.5
Manager tracking tools
ADP ezLaborManager
Kronos Workforce Ready
7.3

Performance and Goals

ADP ezLaborManager
Kronos Workforce Ready
4.2
Individual goal setting
ADP ezLaborManager
Kronos Workforce Ready
4.0
Performance tracking
ADP ezLaborManager
Kronos Workforce Ready
4.5

Performance Management

ADP ezLaborManager
Kronos Workforce Ready
5.1
Performance plans
ADP ezLaborManager
Kronos Workforce Ready
6.7
Performance improvement plans
ADP ezLaborManager
Kronos Workforce Ready
4.7
Review status tracking
ADP ezLaborManager
Kronos Workforce Ready
4.8
Review reminders
ADP ezLaborManager
Kronos Workforce Ready
4.6
Multiple review frequency
ADP ezLaborManager
Kronos Workforce Ready
4.4

Recruiting / ATS

ADP ezLaborManager
Kronos Workforce Ready
8.2
Job Requisition Management
ADP ezLaborManager
Kronos Workforce Ready
7.2
Company Website Posting
ADP ezLaborManager
Kronos Workforce Ready
8.7
Publish to Social Media
ADP ezLaborManager
Kronos Workforce Ready
9.0
Job Search Site Posting
ADP ezLaborManager
Kronos Workforce Ready
10.0
Duplicate Candidate Prevention
ADP ezLaborManager
Kronos Workforce Ready
7.4
Applicant Tracking
ADP ezLaborManager
Kronos Workforce Ready
7.4
Notifications and Alerts
ADP ezLaborManager
Kronos Workforce Ready
7.4

Pros

  • Employees enjoy the 24/7 access to their timecards, pay stub, annual statements, and accruals.
  • Managers now have up to date information to review attendance as often as they like.
  • Payroll has been able to eliminate many manual internal processes as a result.
  • Time off reports are easily accessible.
  • Manual calculations are eliminated thus ensuring a more accurate payroll for hours worked, overtime, and benefit usage.
Lucy Franco Andrade profile photo
  • The timekeeping feature in Kronos Workforce Ready is easy for anyone to use, from supervisor to staff level, and also for a multitude of employee types.
  • Kronos Workforce Ready allows us to process payroll in less than one day - compared to three full days with the last software we used!
  • Being able to send email notifications for expiring credentials, as well as creating a customized to-do checklist for employees is a really helpful tool.
No photo available

Cons

  • Reporting always seems to be difficult and not as user friendly as it should be. We have had to compensate for such by providing more mgt support ourselves or create the reports ourselves.
  • There have been some internal procedures that ADP has not been able to accomodate causing us to still have some manual procedures.
  • Lack of support and communication during the implementation stage and did not meet the expectations of what our sales person promised.
  • ADP ACA product was very manual and support for it were not knowledgeable as would be expected.
  • Time off feature should provide alerts or not allow time off to go into the negatives. This is not an exception.
Lucy Franco Andrade profile photo
  • The accrual module is probably the weakest area and unlike their original product, Kronos Works, that did the job well. Currently Kronos Workforce Ready (WFR) cannot provide future accrual estimates easily for employees to project time off available for a future date. This is extremely frustrating when we have to manually explain and calculate their potential time available for specific dates.
  • The accrual module generates inaccurate reports of accrual liability. A known glitch that I wish they would fix already is that automatically scheduled reports seem to produce different (wrong) balances versus running the same report manually. Very hard to duplicate accurate results when the timing has to be EXACTLY run on the same day/same time.
  • Inability for employees to request punch corrections (add in punches) and have the system automatically insert time in chronological order makes the self-service feature to correct timesheets almost unusable. The system should just be able to MODIFY or ADD and if add is selected, insert the time punch automatically in the right sequence. Because of this flaw, managers still have to manually correct time punches based on requests and move punches individually to come out with accurate end of day totals.
  • Lack of security in the mobile access to limit the ability to punch when doing a department transfer. HUGE flaw that makes the mobile access unusable for us. No current way to allow access to at least view and request time off and accrual balances without allowing potential fraudulant punching. The mobile access is ALL or NOTHING feature.
No photo available

Likelihood to Renew

ADP ezLaborManager8.0
Based on 1 answer
Still have some issues with it but usage seems to improve
Lucy Franco Andrade profile photo
Kronos Workforce Ready1.7
Based on 2 answers
We have begun looking for other vendors to supply this products need as Kronos WFR cannot deliver the suite of applications which it should with this product.*6/5/17 Edit - We started the new year with a new application. WFR proved to be unable to correct the errors within the application. We are much happier with the new application as we can use it effectively.
No photo available

Usability

ADP ezLaborManager7.0
Based on 1 answer
ADP is a good system to track information but, what it lacks is just some detail that provides time savings. Some instances they have made "updates" that tend to have been better previous to those "updates." One example is for staff to see how they have used their time off in the past. There should be an easy way to report and review such other than looking at pay periods. Pay statement and review and totals can also improve.
Lucy Franco Andrade profile photo
Kronos Workforce Ready9.6
Based on 3 answers
While some tasks such as updating an employee's basic info, password, and approver preferences are very easy to do and straightforward (all combined on a single employee maintenance page and updateable through a single 'save'), other items prove to be more cumbersome such as navigating through multiple layers of employees when you are up higher in management with more system rights
Angela Meek, MCITP DBA profile photo

Performance

ADP ezLaborManager7.0
Based on 1 answer
No answer on this topic is available.
Kronos Workforce Ready6.4
Based on 5 answers
We were always told that Kronos was the best, but there are reports that we got out of ADP and other payroll providers that we cannot get out of Kronos. One example is a report of Productive/Non-productive hours by department. We also need the dollar amount associated with the hours. This is information that is required on our cost report and we were told that that report is unavailable. It is very frustrating when I can't get what I need.
Mary Quade profile photo

Support

ADP ezLaborManager7.0
Based on 1 answer
Response isn't timely and some reps are not as helpful as others.
Lucy Franco Andrade profile photo
Kronos Workforce Ready7.6
Based on 52 answers
I have had to contact Kronos support a few times regarding questions that I hadn't thought about during implementation. They have a website where you can search for answers to your problems, but if you can't find what you need, then you can submit a case. Usually within a couple of hours, someone that is extremely knowledgeable about your problem will call you, usually log into your computer via GoToAssist and walk you through the solution so that you understand. I have never had a bad experience with Kronos support
Kristina Gonzales profile photo

Online Training

ADP ezLaborManager8.0
Based on 1 answer
The training provided was based on a generic database and reporting which made it difficult to compare when you had your own database to work at. It also didn't provide good written materials that would be useful after the training session. It was more geared towards the practice tests or applications within the training.
Lucy Franco Andrade profile photo
No score
No answers yet
No answers on this topic

Implementation

ADP ezLaborManager3.0
Based on 1 answer
Should have had a project manager from ADP to assist.
Lucy Franco Andrade profile photo
Kronos Workforce Ready10.0
Based on 1 answer
No answer on this topic is available.

Alternatives Considered

Cost and time spent on implementation were factors. ADP is reputable as well. Concerns were costs are high and extra modules that should be part of the standard are high.
Lucy Franco Andrade profile photo
In comparison to the previous payroll system, Kronos is 150% better in user friendliness, time tracking, data exporting and updates for changes as implemented. There are webinars scheduled by Kronos to make the users aware of changes and improvements to the system and technical support to assist with issues as they arise. The old system had technical support but they made the changes that were needed and took time to make those changes. By contrast, Kronos technical support walks us through the process to make the changes and empowers us to make the changes adhoc.
Towanna Alexander profile photo

Return on Investment

  • The amount of time it takes to process payroll from manual time cards to ADP ezLaborManager has gone from multiple days trying to chase employees for missing time and clarification to hours with ezLaborManager. Managers can now monitor missing time daily alleviating the end of payroll crunch. This has saved hours for Human Resources that are better utilized elsewhere.
No photo available
  • I can not tell you what the ROI has been since Kronos WFR was implemented prior to me working for the company. I do know that a lot of employees have said they liked it better then how they were reporting project hours before.
No photo available

Pricing Details

ADP ezLaborManager

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Call
ADP ezLaborManager Editions & Modules
ADP ezLaborManager
Edition
ADP Time and Attendance
Call for details
ADP Workforce Now Essential Time
Call for details
Additional Pricing Details

ADP ezLaborManager More Information

Kronos Workforce Ready

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Kronos Workforce Ready Editions & Modules
Kronos Workforce Ready
Additional Pricing Details
For pricing information please contact Sales at 1 (800) 225-1561.

Kronos Workforce Ready More Information