ADP Health Compliance vs. WEX Benefits

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ADP Health Compliance
Score 7.5 out of 10
N/A
ADP Health Compliance provides proactive penalty avoidance by identifying compliance issues each month – long before penalties may be incurred and long before IRS and state reporting is required. With visibility into the compliance status of each Federal Employer Identification Number (FEIN) and employee, intelligent technology, streamlined workflows, and an assigned team of ACA specialists, the solution helps employers to have confidence that their data is secure, accurate, and that forms…N/A
WEX Benefits
Score 4.2 out of 10
N/A
WEX Benefits is a suite of benefits administration solutions, positioned to help employers provide healthcare benefit management for their employees.N/A
Pricing
ADP Health ComplianceWEX Benefits
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ADP Health ComplianceWEX Benefits
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeRequiredNo setup fee
Additional Details
More Pricing Information
Community Pulse
ADP Health ComplianceWEX Benefits
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ADP Health ComplianceWEX Benefits
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Score 7.0 out of 10
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Score 7.1 out of 10
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User Ratings
ADP Health ComplianceWEX Benefits
Likelihood to Recommend
7.2
(11 ratings)
3.0
(10 ratings)
Usability
-
(0 ratings)
5.5
(2 ratings)
Support Rating
-
(0 ratings)
1.0
(1 ratings)
User Testimonials
ADP Health ComplianceWEX Benefits
Likelihood to Recommend
ADP
ADP Health Compliance is useful for employers to stay compliant with ACA Rules & Regs. I think it would be impossible to manage as a large employer without it. The tool gives us specific action items and employees to review. This helps reduce the mindless navigation to get to important areas. It also outlines potential penalty exposure and other "needs attention" items that are critical to know.
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WEX
It is well suited to help us see exactly which employee and which company the employee is with and how much they employee spent. I really like the reports that it generates and the detail it gives. However I would like to see more details. It would be nice to see the exact date the funds were withdrawn and where the funds were spent. I think this could help us determine that the employee is spending the funds at correct locations and help us when we do our reconciliations of these accounts.
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Pros
ADP
  • The ability to breakdown the data into segments allows us to zero in on errors or problems that we can focus on in order to correct those issues.
  • The information is presented in an easy to understand interface which is very user-friendly and very intuitive. I have used the interface in the past to change data or approvals of forms. It was something I could figure out on my own due to it being so easy to navigate.
  • ADP Compliance is very good at pulling in the data and identifying issues and presenting it in method that is easy to work off of. We have many employees and the files we sent over were uploaded and processed. The errors were quickly identified so we could focus on correcting the problem employees.
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WEX
  • In my opinion, poor application of IRS rules
  • In my experience, frequent denial of coverage to be later reversed
  • In my experience, poor complain processing rules
  • need PAPER checks to be sent if you need to reimburse them. PAPER! They don't accept credit cards. A credit card processing company that doesn't accept credit cards.
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Cons
ADP
  • Too complicated, too many screens and sections
  • LOA list is great, just needs ability to filter out termed EEs and by date range
  • More interaction and automation with Workforce Now, EEs approved in Health Compliance are not automatically updated or assigned an enrollment workflow in WFN
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WEX
  • In my experience, WEX has an inability to connect with other entities on the supply chain (bswift, internal benefits department).
  • Slow support request turnaround (3-5 business days).
  • Makes FSA substantiation unnecessarily difficult.
  • Even when there’s a single itemized receipt for all charges, every charge must be substantiated with a separate upload.
  • Even though doing so would satisfy IRS guidelines, WEX won’t accept third party explanations of services as FSA substantiation.
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Usability
ADP
No answers on this topic
WEX
Easy to use
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Alternatives Considered
ADP
Before using ADP Health Compliance, I used Paylocity's ACA tool while working for them. I'll be honest - Paylocity leads in design and innovation. They were using complex systems far before ADP had them. When we started using the ADP Smart Compliance system, we were expected to review massive spreadsheets as the system was not available. However, ADP got with the program and was able to produce a system that is actually very advanced.
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WEX
We formerly used TASC and it was a nightmare. We were not at all confident in their administration or compliance of FSAs, HSAs, or COBRA. When we were looking for a new third party administrator to replace TASC, we were immediately drawn to WEX Health. They offered an easy-to-use website, and it was clear that they were serious about compliance and proper administration of benefits.
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Return on Investment
ADP
  • Definitely reduced manual work for annual reporting is huge! Before implementing Health Compliance I was dreading the hours and days that needed to be spent in January to prepare the 1095s. With ADP Health Compliance, it took less than two hours to review and submit the forms.
  • The confidence that the tool is helping us stay in compliance and avoid penalties.
  • Ability to access targeted data without running numerous reports.
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WEX
  • It's great to have all of our HSA, FSA and COBRA on one software
  • One software helps reduce redundancy
  • One software helps reduce errors
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ScreenShots

ADP Health Compliance Screenshots

Screenshot of ADP Health ComplianceScreenshot of ADP Smart Compliance