ADP Health Compliance vs Kronos Workforce Ready

• The ability to breakdown the data into segments allows us to zero in on errors or problems that we can focus on in order to correct those issues.
• The information is presented in an easy to understand interface which is very user-friendly and very intuitive. I have used the interface in the past to change data or approvals of forms. It was something I could figure out on my own due to it being so easy to navigate.
• ADP Compliance is very good at pulling in the data and identifying issues and presenting it in method that is easy to work off of. We have many employees and the files we sent over were uploaded and processed. The errors were quickly identified so we could focus on correcting the problem employees.

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• The onboarding process is excellent. It helps us reduce paper.
• The recruitment management capabilities are excellent. It helps is manage candidates.
• The payroll processing is easy to use. It has a very logical process to follow to process payroll.

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• I would love to see a more robust testing environment after the data has been uploaded. For example, different life events to ensure they are appearing on the 1095's as they should. If the data is going across correctly that seems to be the end point of testing. I identified a few concerns and had them corrected but I wish they had done some more checks after the data had come over in reference to changes.

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• Reporting - Kronos has an excellent reporting system but it has way too many arbitrary walls. You have to be in the right section to access information which prevents simple reports.
• Documentation - while the website is intuitive for the basics, pick time, payroll, etc., it is almost impossible to find good documents outside of that (customizing reports, figuring out where a field is, their web services). All lack documents to guide you.
• Overly busy UI - Kronos Workforce Ready provides lots of ways to do things which is good except each spot does things just a little different. This often leads to confusion for our managers and makes supporting more complex. A simpler UI that always gives the one screen and let us build the extra screens using their reporting system would be better.
• Report filters seem overly restrictive you can't filter on dynamic data or use one column to filter another.

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• Time is something that we just don't have at my business. We rely on ADP Compliance to ensure we are meeting the ACA requirements -freeing up our team to focus on other items. As we have updated and tweaked wrong information throughout the year it will make end of year reporting much easier and faster allowing us to focus on items which we want to focus on.

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• I know that at this time we are not using Kronos to its full potential so that question is hard to answer. We are using it exactly like we were using the previous payroll software and in that sense it is working great. We have only been with Kronos since June, so eventually we will start adding in additional modules and functionality.
• Like I have said before, it is hard to get some things resolved as no one wants to take the credit or blame when you have KPS (APS or Kronos).

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