What users are saying about

TimeForce

Top Rated
16 Ratings

ADP Health Compliance

1 Ratings
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Score 8.2 out of 101

TimeForce

Top Rated
16 Ratings
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Score 7.2 out of 101

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Likelihood to Recommend

ADP Health Compliance

For my particular use I would say the analyzing of data and identifying issues with employee data is very robust. The ability to identify and point out segments of data that may be incorrect is great. We use ADP to ensure that the data being listed on our 1095 is accurate. We also use them to ensure we are in compliance with our Safe Harbor testing and requirements
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TimeForce

TimeForce is a versatile system, but is is better suited for the US environment. And with flexibility comes responsibility: should you go for a more customized setup, it may be hard to maintain it, both as get quality recommendations from Infinisource's on how to fix problems.
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Pros

  • The ability to breakdown the data into segments allows us to zero in on errors or problems that we can focus on in order to correct those issues.
  • The information is presented in an easy to understand interface which is very user-friendly and very intuitive. I have used the interface in the past to change data or approvals of forms. It was something I could figure out on my own due to it being so easy to navigate.
  • ADP Compliance is very good at pulling in the data and identifying issues and presenting it in method that is easy to work off of. We have many employees and the files we sent over were uploaded and processed. The errors were quickly identified so we could focus on correcting the problem employees.
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  • As I mentioned previously, it provides the ability for everyone to check their available time through their portal whenever they would like. Other systems I have used, employees would have to request a report for their available time / time used.
  • The layout is very streamlined and easy to navigate. When training new employees on the system, I don't spend more than 5 minutes with them and they are able to accurately login and navigate on their own.
  • The MyScreen tab is very useful. It has most everything you need to track on the same tab without having to print reports. Being able to see everyone that is currently clocked in is very beneficial. Other systems you would have to print a report to get this information.
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Cons

  • I would love to see a more robust testing environment after the data has been uploaded. For example, different life events to ensure they are appearing on the 1095's as they should. If the data is going across correctly that seems to be the end point of testing. I identified a few concerns and had them corrected but I wish they had done some more checks after the data had come over in reference to changes.
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  • Incorporating with other systems. The payroll system that we use as far as I know will not sync up with Timeforce, so transferring hours worked is a manual process that is time consuming and very detail oriented.
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Likelihood to Renew

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TimeForce8.0
Based on 11 answers
TimeForce takes care of all of our needs right now. It is a huge step forward to what we were using before. It was an adjustment to some of our employees in the beginning, but I think everyone is finally getting the hang out it now so we don't have any plans to look for something else in the near future. In fact, we would like to continue to see what more it can do for us.
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Usability

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TimeForce7.9
Based on 3 answers
Overall for the end user it is easy to navigate and use. Whenever you get into scheduling and administrative it gets a tad cumbersome.
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Support

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TimeForce5.0
Based on 1 answer
Most of my issues can not be handled by the chat so I have to call in and usually I am on the phone for an hour or two and my problem does not always get resolved immediately or I have to wait for the next update to get resolved. When there is an update the wait time is even worse because it never fails they do an update to fix one problem and another one arises.
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Implementation

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TimeForce8.0
Based on 3 answers
QQest support and engineering team is great - basically a few clicks of next, one call to QQest and the software was ready for use.
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Alternatives Considered

Both companies offer the software necessary and the systems for reporting. I do prefer ADP's interface as they have done a good job in making it easy to understand the data. ADP was already in place when I arrived but have been very pleased. The biggest differentiation for me is also customer service. The team I use with ADP is wonderful with a lot of knowledge and experience in the space. They help ensure we meet all requirements and are always willing to assist us when needed
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We have not used other Time and Attendance software except a scheduling system called Scheduler (Custom developed for our business). I haven't had the need to research other solutions as I have always been comfortable with the product itself as well as the support that you receive from QQest. Help is literally a phone call away and maintenance contracts are well worth the purchase price, especially in the even of an upgrade.
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Return on Investment

  • Time is something that we just don't have at my business. We rely on ADP Compliance to ensure we are meeting the ACA requirements -freeing up our team to focus on other items. As we have updated and tweaked wrong information throughout the year it will make end of year reporting much easier and faster allowing us to focus on items which we want to focus on.
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  • TimeForce has had a huge benefit in keeping track of overtime hours for our company. It has a great reporting feature that allows you to see who is nearing currently nearing overtime.
  • It has made it a breeze to keep track of employee accruals and usage. Everything is automatically generated and easily renewed at the beginning of the year, keeping track of what was used and what is still available.
  • All punches are audited along with information on what system sent the time clock entry, which makes it great to monitor accuracy and protect in the rare case of false punches.
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Pricing Details

ADP Health Compliance

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details

TimeForce

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details