What users are saying about
Top Rated
16 Ratings
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Score 8.2 out of 101
Top Rated
16 Ratings
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Score 7.3 out of 101

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Likelihood to Recommend

ADP Health Compliance

For my particular use I would say the analyzing of data and identifying issues with employee data is very robust. The ability to identify and point out segments of data that may be incorrect is great. We use ADP to ensure that the data being listed on our 1095 is accurate. We also use them to ensure we are in compliance with our Safe Harbor testing and requirements
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TimeForce

TimeForce is a versatile system, but is is better suited for the US environment. And with flexibility comes responsibility: should you go for a more customized setup, it may be hard to maintain it, both as get quality recommendations from Infinisource's on how to fix problems.
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Pros

  • The ability to breakdown the data into segments allows us to zero in on errors or problems that we can focus on in order to correct those issues.
  • The information is presented in an easy to understand interface which is very user-friendly and very intuitive. I have used the interface in the past to change data or approvals of forms. It was something I could figure out on my own due to it being so easy to navigate.
  • ADP Compliance is very good at pulling in the data and identifying issues and presenting it in method that is easy to work off of. We have many employees and the files we sent over were uploaded and processed. The errors were quickly identified so we could focus on correcting the problem employees.
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  • Extensive functionality. Could set up anything with TimeForce. Pay rates, accrual policies, rounding policies, different pay periods, etc... Almost any type of functionality was available
  • Tech support. Was always able to get in touch quickly and easily.
  • Time card editing. Could easily delete, add, and change punches on employee time cards
Thomas Brese profile photo

Cons

  • I would love to see a more robust testing environment after the data has been uploaded. For example, different life events to ensure they are appearing on the 1095's as they should. If the data is going across correctly that seems to be the end point of testing. I identified a few concerns and had them corrected but I wish they had done some more checks after the data had come over in reference to changes.
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  • I believe the installation of the Card Reader systems is a bit difficult. From my last experience there were third party hardware and software requirements, along with a second piece of software with TimeForce. It was not something we were able to complete on our own and had to contact QQest for support.
  • The scheduling system inside the web interface is a bit difficult to use. We have talked in the past about putting the system to use for scheduling purposes and retiring an older solution, but it is not something our HR department has found easily navigable. We are in the process of providing them with QQest training documentation.
  • I am sure there are changes to the newer version of TimeForce II, but from my experience on TimeForce I (2.9) and being a software engineer / UI designer, I believe that the system could have a less complex-look and feel to it. At times all the options available at once do tend to become somewhat cumbersome.
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Likelihood to Renew

No score
No answers yet
No answers on this topic
TimeForce8.0
Based on 11 answers
It is very simple. Hardly ever any confusion on how to do something within the product.
Chelsea B profile photo

Usability

No score
No answers yet
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TimeForce7.9
Based on 3 answers
Overall for the end user it is easy to navigate and use. Whenever you get into scheduling and administrative it gets a tad cumbersome.
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Support

No score
No answers yet
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TimeForce5.0
Based on 1 answer
Most of my issues can not be handled by the chat so I have to call in and usually I am on the phone for an hour or two and my problem does not always get resolved immediately or I have to wait for the next update to get resolved. When there is an update the wait time is even worse because it never fails they do an update to fix one problem and another one arises.
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Implementation

No score
No answers yet
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TimeForce8.0
Based on 3 answers
QQest support and engineering team is great - basically a few clicks of next, one call to QQest and the software was ready for use.
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Alternatives Considered

Both companies offer the software necessary and the systems for reporting. I do prefer ADP's interface as they have done a good job in making it easy to understand the data. ADP was already in place when I arrived but have been very pleased. The biggest differentiation for me is also customer service. The team I use with ADP is wonderful with a lot of knowledge and experience in the space. They help ensure we meet all requirements and are always willing to assist us when needed
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We haven't used any other time keeping software. Prior to having TimeForce we were using a paper time card for part time employees and an excel spreadsheet for full time employees. It's nice to have a software that is more modern in this age of technology
Becky Flinders profile photo

Return on Investment

  • Time is something that we just don't have at my business. We rely on ADP Compliance to ensure we are meeting the ACA requirements -freeing up our team to focus on other items. As we have updated and tweaked wrong information throughout the year it will make end of year reporting much easier and faster allowing us to focus on items which we want to focus on.
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  • Streamlined payroll process
  • More accurate capture of time worked
  • Have lost trust off employees when vacation, comp and sick are not tracked correctly.
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Pricing Details

ADP Health Compliance

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details

TimeForce

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details