What users are saying about

ADP RUN

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Top Rated
173 Ratings
40 Ratings
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Score 6.7 out of 101

ADP RUN

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Top Rated
173 Ratings
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Score 7.6 out of 101

Add comparison

Likelihood to Recommend

ADP Mobile Solutions

Since my company only uses the payroll features from ADP, I can only speak to those. I haven't had any issues with viewing pay statements and breakdowns, and I really like how there's a feature to hide the numbers when viewing your pay information, in case you don't want others near your screen seeing that information. This being said, I don't think it makes sense for a company to have different software for payroll, PTO, etc, which is what our company currently does. Since ADP allows you to have multiple features on this platform, I would recommend it for consolidating all "HR Type" features like this in one place.
No photo available

ADP RUN

RUN is good for companies that don't have a dedicated team for payroll and human resources. Everything you need can be found within the platform, including recruiting, forms and templates. If you don't want to take the time to add employees to the system, you can simply enter their name and email and turn it over to them to enter their info. Employees have access to their check stubs and can adjust their taxes, etc. on their own, saving the employer time and overhead. I don't believe that the platform is ideal for companies who have zero experience with payroll, as I believe having a dedicated representative for questions is more beneficial in those scenarios, but anyone who has done it for a few years should find the platform ideal and user-friendly.
Kristy Guell profile photo

Feature Rating Comparison

Payroll Management

ADP Mobile Solutions
9.3
ADP RUN
8.6
Pay calculation
ADP Mobile Solutions
9.0
ADP RUN
9.3
Benefit plan administration
ADP Mobile Solutions
10.0
ADP RUN
7.9
Direct deposit files
ADP Mobile Solutions
9.0
ADP RUN
9.3
Salary revision and increment management
ADP Mobile Solutions
9.0
ADP RUN
9.1
Support for external payroll vendors
ADP Mobile Solutions
ADP RUN
6.8
Reimbursement management
ADP Mobile Solutions
ADP RUN
9.1

Pros

  • Easy to use mobile app
  • Ability to view pay statements
  • Ability to view and download necessary pay and tax documents
No photo available
  • Payroll Checks & Reports
  • Calculate taxes & related expenses
  • Remind you of incomplete tasks every time you are in the home page
Eric Torres profile photo

Cons

  • Application is very slow
  • Have had issues with app crashing/errors
  • Wish there was a feature to compare different paychecks or project future paychecks
No photo available
  • Do not have any complaints yet
Eric Torres profile photo

Likelihood to Renew

ADP Mobile Solutions1.0
Based on 1 answer
It's just not user-friendly
No photo available
ADP RUN9.1
Based on 2 answers
ADP is a great service that saves us time and money in supporting our payroll operations.
Vernon Fuller profile photo

Usability

ADP Mobile Solutions9.0
Based on 1 answer
Because at 52 years old I use this app easily and often.
Yvette Calhoun profile photo
ADP RUN9.1
Based on 1 answer
No answer on this topic is available.

Support

No score
No answers yet
No answers on this topic
ADP RUN8.6
Based on 2 answers
Very happy with support and ADP team.
Caroline Cohen profile photo

Alternatives Considered

Both software do the same types of things. I think either is a good choice, I would just recommend you consolidate all your processes onto one software. Having multiple software can be tedious and confusing for employees.
No photo available
While I still use QuickBooks for other accounting and bookkeeping uses, RUN was a lot more user-friendly when it came to payroll. It was cheaper and I felt that the help/assistance was much better, that if I did run into any issues, I would have an answer very quickly.
Monica Morando profile photo

Return on Investment

  • Ability to see pay breakdown
  • Ease of access for forms
  • Ability to privately view pay statements if you're in public (ex. blur out numbers)
  • Easy to use mobile application
  • Frequent errors when using app, crashes/glitches at times
No photo available
  • Before using RUN, I had to bring in someone to help with our old payroll system. Now, I am fully confident in doing it myself and no longer have to bring in outside help, which saves us money in the end.
  • It has helped us establish a company handbook and other resources for new hires and even current employees that may not have received any information upon being hired.
Monica Morando profile photo

Pricing Details

ADP Mobile Solutions

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

ADP RUN

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details