What users are saying about
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Top Rated
202 Ratings
43 Ratings
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Score 7.3 out of 101

ADP RUN

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Top Rated
202 Ratings
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Score 8.1 out of 101

Likelihood to Recommend

ADP Mobile Solutions

The app is well suited for on the go access for our employees to see their paystubs and to be able to make better, informed decisions while out and about, living their life. Employees have used this info to make changes to their federal tax withholdings, direct deposit accounts, employee benefit deductions and the like.
No photo available

ADP RUN

RUN by ADP is perfect, in my opinion, for any size of company. Whether you have 5 employees or 500 employees. I feel that RUN by ADP will meet your needs and help make processing payroll as smooth as possible. Using RUN by ADP is a huge time saver for me. I love how easy it is to add new employees. I work at a company that is experiencing big growth and I am grateful for how easy it is to add new employees. I wish RUN by ADP was more transparent about the cutoff times to process payroll timely. It would be very nice to know what is the latest I could process payroll to have it be processed on time
JaCoby Marston, CPA profile photo

Feature Rating Comparison

Payroll Management

ADP Mobile Solutions
8.0
ADP RUN
8.6
Pay calculation
ADP Mobile Solutions
9.3
ADP RUN
8.9
Support for external payroll vendors
ADP Mobile Solutions
6.0
ADP RUN
8.0
Benefit plan administration
ADP Mobile Solutions
10.0
ADP RUN
8.3
Direct deposit files
ADP Mobile Solutions
8.5
ADP RUN
9.0
Salary revision and increment management
ADP Mobile Solutions
9.0
ADP RUN
8.6
Reimbursement management
ADP Mobile Solutions
5.0
ADP RUN
8.6

Pros

ADP Mobile Solutions

  • Futuristic look.
  • Intuitive.
  • Mapping out pay stubs, pie chart for gross pay, percentage of taxes, percentage of deductions, etc.
No photo available

ADP RUN

  • Very easy to add new employees. The process to add new employees is a simple step by step process. If you have the employee present, it is even more easier.
  • Processing Payroll. Processing payroll with RUN by ADP is super easy. When it is time to run payroll, you click on "run payroll" and follow the steps to process payroll for the given period. Processing Payroll with RUN by ADP is super easy and painless.
  • Reporting. RUN by ADP has so many different types of reports. You can get a report for each pay period by each employee or you can run a report for the entire year. Super Helpful.
JaCoby Marston, CPA profile photo

Cons

ADP Mobile Solutions

  • More interactive.
  • A chat for help topics. I have personally never been trained on the APP professionally, so I am unable to answer questions if there seems to be something incorrect.
  • More training on the functionality of the app.
No photo available

ADP RUN

  • Chat Function. RUN by ADP has a built in chat function. This function can be improved by the ability to upload data to the rep and provide a more appealing chat design.
  • Employee Access. RUN by ADP offers the ability for employees to gain access to view their pay stubs, change withholding, and change bank account info. The problem with this function is when on the employer side, I allow a new employee access, the employee never gets an email to get access to their account. I usually have to resend the email again.
JaCoby Marston, CPA profile photo

Likelihood to Renew

ADP Mobile Solutions

ADP Mobile Solutions 1.0
Based on 1 answer
It's just not user-friendly
No photo available

ADP RUN

ADP RUN 9.1
Based on 2 answers
ADP is a great service that saves us time and money in supporting our payroll operations.
Vernon Fuller profile photo

Usability

ADP Mobile Solutions

ADP Mobile Solutions 7.1
Based on 2 answers
The usability seems very intuitive, as we turn more features on we are continually impressed. As we roll out features to our employees, it is very user-friendly, and most users have little to complain about. I would recommend a training module when someone first downloads the app, to have a few training screens before logging in to help those less familiar with application technology. Other than that recommendation, the app has been great.
No photo available

ADP RUN

ADP RUN 9.1
Based on 1 answer
No answer on this topic is available.

Support

ADP Mobile Solutions

ADP Mobile Solutions 5.0
Based on 1 answer
There may have been changes since, but I had called out a seeming glitch over a year ago and the ADP representative was unable to help me that day, hopefully, things have improved. From what I can tell, there is not a customer service team or hotline dedicated specifically to the ADP Mobile Solutions App.
No photo available

ADP RUN

ADP RUN 8.6
Based on 2 answers
Very happy with support and ADP team.
Caroline Cohen profile photo

Alternatives Considered

ADP Mobile Solutions

The ADP Enterprise eTIME customer service team is excellent. I hope that ADP gears up their support for the ADP Mobile Solutions app and models it after ADP Enterprise eTIME. They are very professional and knowledgeable whenever my payroll needs to call them for a solution. With a team like that for support, it would knock it out of the park.
No photo available

ADP RUN

Compared to Paycor, ADP's web portal is much easier to navigate and use which has made running payroll easier. While the overall features are similar, ADP has more options such as integrating an HR support feature and linking to a 401k that make it more flexible. I have also found that generating reports is much easier in ADP's site, especially since it auto generates some key reports as soon as payroll is run.
Robert Simeral profile photo

Return on Investment

ADP Mobile Solutions

  • Fewer phone calls to our Payroll Administrators.
  • Helpful to our employees who are on the go.
  • Information at our fingertips.
No photo available

ADP RUN

  • HUGE TIME SAVER. My time is very valuable and I am always looking for ways to save time. RUN by ADP saves so much time for me when it comes to processing payroll. I love that it takes me only minutes to do.
  • I wish it would be easier to add cash bonuses to the employees for taxes. I usually have to go through support to have the process done the quickest way possible.
  • The overall cost of RUN by ADP is very affordable. It is good to save money!
JaCoby Marston, CPA profile photo

Pricing Details

ADP Mobile Solutions

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

ADP RUN

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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