What users are saying about
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Top Rated
180 Ratings
40 Ratings
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Score 6.8 out of 101

ADP RUN

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Top Rated
180 Ratings
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Score 7.8 out of 101

Likelihood to Recommend

ADP Mobile Solutions

I think it is well suited as long as the locations where an employee is allowed to clock in and out are tightly monitored by job title to prevent persons from clocking in/out while on their commute or when they are absent
Yvette Calhoun profile photo

ADP RUN

RUN is good for companies that don't have a dedicated team for payroll and human resources. Everything you need can be found within the platform, including recruiting, forms and templates. If you don't want to take the time to add employees to the system, you can simply enter their name and email and turn it over to them to enter their info. Employees have access to their check stubs and can adjust their taxes, etc. on their own, saving the employer time and overhead. I don't believe that the platform is ideal for companies who have zero experience with payroll, as I believe having a dedicated representative for questions is more beneficial in those scenarios, but anyone who has done it for a few years should find the platform ideal and user-friendly.
Kristy Guell profile photo

Feature Rating Comparison

Payroll Management

ADP Mobile Solutions
9.3
ADP RUN
8.5
Pay calculation
ADP Mobile Solutions
9.0
ADP RUN
8.8
Benefit plan administration
ADP Mobile Solutions
10.0
ADP RUN
8.1
Direct deposit files
ADP Mobile Solutions
9.0
ADP RUN
9.2
Salary revision and increment management
ADP Mobile Solutions
9.0
ADP RUN
8.9
Support for external payroll vendors
ADP Mobile Solutions
ADP RUN
7.4
Reimbursement management
ADP Mobile Solutions
ADP RUN
8.6

Pros

ADP Mobile Solutions

  • I am impressed with the layout of mobile solutions. It is very simple to read and use.
  • I am looking forward to giving our techs access to clock in and out as they complete jobs on their routes to give a more accurate view of time spent driving and time spent at a customer's location.
  • Giving employees mobile access to their own pay statements, W2's allows them to deal directly with loan-mortgage companies when applying for a loan or doing their taxes.
Yvette Calhoun profile photo

ADP RUN

  • The key strength of ADP's Run is the simplicity of their web portal. Site navigation is easy thanks to large Icons and clearly described links. Every feature seems to be accessible within 2 to 3 clicks.
  • ADP's support is very helpful. I have called in a few times and the wait is never long to reach a support rep. The support has been able to address any issues I've had in a timely manner and will stay on the line to walk through steps until I am comfortable with them.
  • The sales reps are great. They did a great job of walking through the features and comparing them to my current provider. They came onsite to help with the transition to ADP, and even came to walk us through the first couple payrolls to make sure all the steps were understood.
Robert Simeral profile photo

Cons

ADP Mobile Solutions

  • Application is very slow
  • Have had issues with app crashing/errors
  • Wish there was a feature to compare different paychecks or project future paychecks
No photo available

ADP RUN

  • One feature that would be useful is a recall option when submitting payroll. An option to redo a payroll within 30 minutes of submitting would be a useful feature that would cut back on the chances of making a mistake.
Robert Simeral profile photo

Likelihood to Renew

ADP Mobile Solutions

ADP Mobile Solutions 1.0
Based on 1 answer
It's just not user-friendly
No photo available

ADP RUN

ADP RUN 9.1
Based on 2 answers
ADP is a great service that saves us time and money in supporting our payroll operations.
Vernon Fuller profile photo

Usability

ADP Mobile Solutions

ADP Mobile Solutions 9.0
Based on 1 answer
Because at 52 years old I use this app easily and often.
Yvette Calhoun profile photo

ADP RUN

ADP RUN 9.1
Based on 1 answer
No answer on this topic is available.

Support

ADP Mobile Solutions

No score
No answers yet
No answers on this topic

ADP RUN

ADP RUN 8.6
Based on 2 answers
Very happy with support and ADP team.
Caroline Cohen profile photo

Alternatives Considered

ADP Mobile Solutions

Both software do the same types of things. I think either is a good choice, I would just recommend you consolidate all your processes onto one software. Having multiple software can be tedious and confusing for employees.
No photo available

ADP RUN

Paycom was very good - but RUN is just so simple! Granted when using Paycom, I was processing payroll for some 50 persons. My ADP RUN experience is for a client that has only 3 employees. But RUN is very simple and straightforward - simple to use and setup. I would continue to use ADP RUN just because it is simpler, and provides mobile access.
Rob White profile photo

Return on Investment

ADP Mobile Solutions

  • Ability to see pay breakdown
  • Ease of access for forms
  • Ability to privately view pay statements if you're in public (ex. blur out numbers)
  • Easy to use mobile application
  • Frequent errors when using app, crashes/glitches at times
No photo available

ADP RUN

  • Payroll processing weekly takes 10 minutes a week - max!
  • It helps to eliminate any payroll miscalculations - if it is set up correctly there won;t be mistakes because the software does it for you :)
Rob White profile photo

Pricing Details

ADP Mobile Solutions

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

ADP RUN

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Add comparison