What users are saying about

ADP SmartCompliance

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Top Rated
85 Ratings
40 Ratings
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Score 6.7 out of 101

ADP SmartCompliance

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Top Rated
85 Ratings
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Score 7.3 out of 101

Add comparison

Likelihood to Recommend

ADP Mobile Solutions

Since my company only uses the payroll features from ADP, I can only speak to those. I haven't had any issues with viewing pay statements and breakdowns, and I really like how there's a feature to hide the numbers when viewing your pay information, in case you don't want others near your screen seeing that information. This being said, I don't think it makes sense for a company to have different software for payroll, PTO, etc, which is what our company currently does. Since ADP allows you to have multiple features on this platform, I would recommend it for consolidating all "HR Type" features like this in one place.
No photo available

ADP SmartCompliance

ADP SmartCompliance is great at making sure that all the necessary information is where it needs to be.
Leticia Alvarez, CPP profile photo

Feature Rating Comparison

Payroll Management

ADP Mobile Solutions
9.3
ADP SmartCompliance
9.0
Pay calculation
ADP Mobile Solutions
9.0
ADP SmartCompliance
9.1
Benefit plan administration
ADP Mobile Solutions
10.0
ADP SmartCompliance
9.1
Direct deposit files
ADP Mobile Solutions
9.0
ADP SmartCompliance
9.1
Salary revision and increment management
ADP Mobile Solutions
9.0
ADP SmartCompliance
9.1
Support for external payroll vendors
ADP Mobile Solutions
ADP SmartCompliance
9.1
Reimbursement management
ADP Mobile Solutions
ADP SmartCompliance
8.6

Pros

  • The mobile app is easy to use.
  • The ability to find my own information quickly is great.
  • I like the fact that I can review my own benefits and PTO balance.
No photo available
  • SmartCompliance is exceptionally user friendly, it does not require a lot of technical skill or training to navigate and leverage the site.
  • ADP's client support staff is some of the best I've worked with over my career. They are generally very responsive and quick to identify and resolve client issues and concerns.
  • They have moved to a point where the majority of the client services offered are all on one unified site - rather than having to navigate to multiple sites to perform multiple functions
Melissa Carter profile photo

Cons

  • The password requirements are onerous.
  • It takes awhile for the UI to load.
  • I'd like to see favorites added to the selection bar. There are normally only one or two items I need to find quickly but there are several click-throughs.
No photo available
  • Better confirmation of each deposit with individual agencies.
Paul Barnes, CPP profile photo

Likelihood to Renew

ADP Mobile Solutions1.0
Based on 1 answer
It's just not user-friendly
No photo available
ADP SmartCompliance9.1
Based on 2 answers
I use ADP more often than anyone in our company, and it has saved a great deal of time, money, and effort in payroll tax.
Mitch Norby profile photo

Usability

ADP Mobile Solutions9.0
Based on 1 answer
Because at 52 years old I use this app easily and often.
Yvette Calhoun profile photo
ADP SmartCompliance7.9
Based on 3 answers
very good but not perfect
Mitch Norby profile photo

Support

No score
No answers yet
No answers on this topic
ADP SmartCompliance7.3
Based on 3 answers
The account managers have too many clients to give great customer service all the time. I had to complain to get better customer service
Ramona Fenner profile photo

Implementation

No score
No answers yet
No answers on this topic
ADP SmartCompliance6.4
Based on 2 answers
almost everything went smoothly, but I needed to check everything, and make some corrections later
Mitch Norby profile photo

Alternatives Considered

I have not used another mobile solution...But I am impressed with this one. At age 52 if I find it easy to use then it must be very intuitive.
Yvette Calhoun profile photo
ADP is a leader in the industry for a reason
Michelle Gagnon profile photo

Return on Investment

  • Ability to see pay breakdown
  • Ease of access for forms
  • Ability to privately view pay statements if you're in public (ex. blur out numbers)
  • Easy to use mobile application
  • Frequent errors when using app, crashes/glitches at times
No photo available
  • It makes tax fling easier and W2 processing is very simple.
  • Registration for the W2's employees is too complicated for employees and we have to add additional help to manage the registration process.
  • There is a time difference for any process with ADP, most process do not post immediately and you have to wait on reporting as well.
Ramona Fenner profile photo

Pricing Details

ADP Mobile Solutions

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

ADP SmartCompliance

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Pricing varies based upon modules deployed and features enabled.