91 Reviews and Ratings
64 Reviews and Ratings
[ADP Mobile Solutions is] appropriate for when your at home and you need to request time off. It's also nice to see your benefits that you elected and be able to do open enrollment for benefits via the app. They can see their paystubs and their W2's and your able to print or email those documents to yourself.Incentivized
For any business looking for a solid and reliable payroll system [ADP Streamline Payroll] is perfect. It is a little expensive but you certainly get what you pay for. It is easy to implement for your business and to get your employees set up. Gathers all of the needed tax documents and payroll stubs easily and makes them accessible.Incentivized
I love the basic login functionality. Other apps make you type in your username, password and then some additional information like what is your first pets name. For this - once I pull up the App my username is already there and I just need to add in my password. It only saves a few minutes but sometimes that is the difference between signing in and doing it on a desktop later.I also love the basic text. For other mobile apps the verbiage they use was their own. I'm not sure if they were trying to be fancy but ADP uses basic terms for the information it shows. To me it made my first few uses of it super simple.Reporting is really good. It shows graphs for how I was paid and if I click on a graph it gives more detail. Just really smooth. It makes you feel like they really paid attention to the user experience and didn't over complicate things.Incentivized
They actually make the payments to the tax agencies for you, you don't have to manually do that yourself.It does all the calculations of how much to withhold and pay for taxes for everyone.It has certain reports and saves the employee tax information for everyone within the platform.Incentivized
ADP's HR products could be more affordable for small businesses. The quality of the products is good. With enough employees the value they provide makes sense, but with fewer employees, it's more than you need and the price isn't justified.ADP Time and Attendance was not able to be customized to the operations of my company. With retail locations organized under separate legal entities, but sharing employees across locations, the product was not setup to accommodate this to accurately track employees hours without double-paying or causing confusion.Incentivized
Happens rarely, but sometimes Customer Service has to look up an answer. I would prefer they simply upgrade my call to someone who knows the answer.If you are going through a huge company change, let them know ahead of time so you can get a timeline of when changes should and can be done. Implementation of a new company takes considerable time.Offer more LIVE webinars to get more interaction. Listening to webinars, not so exciting and you can't ask questions while you are listening.Incentivized
It's just not user-friendly Incentivized
Without knowing what the competitors offer I can only give a limited opinion.Incentivized
The usability seems very intuitive, as we turn more features on we are continually impressed. As we roll out features to our employees, it is very user-friendly, and most users have little to complain about. I would recommend a training module when someone first downloads the app, to have a few training screens before logging in to help those less familiar with application technology. Other than that recommendation, the app has been great.Incentivized
So far, ADP Streamline Payroll has provided me accurate computation of my compensation. And never had any problems with it.Incentivized
I've never really had to use the support for ADP mobile, so I would say that it is a great reason to give a good score. I believe the support that is put into keeping the application up to date and keeping the functionality of the application must be a focus of ADP, which is nice to see.Incentivized
I give this a 9 rating because the customer support is great. I have had issues that needed to be solved very quickly and they are always so eager to help. They can give you a solution to your problem and if they try everything and still can't, they will connect you with someone that can or will.Incentivized
While I was not responsible for the platform selection, ADP has a much better interface. The tools available help in accessing payroll data for several pay periods easily. The data is easy to interpret and consume without the need to open every pay slip. Also the data is available almost instantaneously. Incentivized
ADP Streamline Payroll has a great stack for employers looking to provide all of the basic payroll benefits to employees. I think ADP excels with its UX/UI, which is typically a problem for this industry. It's fairly easy to set up and use, compared to other systems. Try it out!Incentivized
We have not had real test of the impact yet since we have not been able to roll out to our pest management techs.I believe that if we keep trying to educate our employees on how to access and use the mobile solutions app we will see more positive feedback because of the ease of access to their information.Incentivized
ADP Streamline was just a function to us so I can't really say it had a positive or negative effect on our business objectives. We went with Streamline because we already were with ADP. We didn't really shop.Because of the great rep we had we were able to get a more positive response from our German staff to their pay. Before I came on board there were a lot of payroll errors which had an effect on staff morale. With help from the rep we were able to improve our accuracy and pay people correctly.Incentivized