What users are saying about
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>
211 Ratings
40 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 6.8 out of 101

Ascentis

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>
211 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 6.8 out of 101

Likelihood to Recommend

ADP Mobile Solutions

Since my company only uses the payroll features from ADP, I can only speak to those. I haven't had any issues with viewing pay statements and breakdowns, and I really like how there's a feature to hide the numbers when viewing your pay information, in case you don't want others near your screen seeing that information. This being said, I don't think it makes sense for a company to have different software for payroll, PTO, etc, which is what our company currently does. Since ADP allows you to have multiple features on this platform, I would recommend it for consolidating all "HR Type" features like this in one place.
No photo available

Ascentis

I feel Payroll is well suited and I also like Ascentis Self-Service (the dashboard). I'd like to see more widget functionality since we use that the most to communicate with all of our employees! I think NovaTime is fine to use and I feel I'd have rave reviews for it IF we could rely on the functionality of it and receive the utmost service level when calling into support. It's possible that there has been miscommunication when working with NovaTime support staff but on more than one occasion I've called in requesting a problem be resolved and I've been told it's resolved only to find out when running the next payroll that it isn't fixed. It's difficult for me to understand the full functions and rules within NovaTime because I don't see them, so the support staff needs to keep that in mind when communicating with customers. I've been satisfied with how the recruiting module and compensation module is, so far. (It's in the beginning stages for us).
Megan Hoffmann profile photo

Feature Rating Comparison

Payroll Management

ADP Mobile Solutions
9.3
Ascentis
7.4
Pay calculation
ADP Mobile Solutions
9.0
Ascentis
7.9
Benefit plan administration
ADP Mobile Solutions
10.0
Ascentis
7.0
Direct deposit files
ADP Mobile Solutions
9.0
Ascentis
8.3
Salary revision and increment management
ADP Mobile Solutions
9.0
Ascentis
7.3
Support for external payroll vendors
ADP Mobile Solutions
Ascentis
7.3
Reimbursement management
ADP Mobile Solutions
Ascentis
6.4

Human Resource Management

ADP Mobile Solutions
Ascentis
7.1
Employee demographic data
ADP Mobile Solutions
Ascentis
8.0
Employment history
ADP Mobile Solutions
Ascentis
7.8
Job profiles and administration
ADP Mobile Solutions
Ascentis
7.3
Workflow for transfers, promotions, pay raises, etc.
ADP Mobile Solutions
Ascentis
7.0
Organizational charting
ADP Mobile Solutions
Ascentis
5.8
Organization and location management
ADP Mobile Solutions
Ascentis
7.1
Compliance data (COBRA, OSHA, etc.)
ADP Mobile Solutions
Ascentis
7.0

Leave and Attendance Management

ADP Mobile Solutions
Ascentis
7.5
Approval workflow
ADP Mobile Solutions
Ascentis
7.5
Balance details
ADP Mobile Solutions
Ascentis
7.4
Annual carry-forward and encashment
ADP Mobile Solutions
Ascentis
7.5

Employee Self Service

ADP Mobile Solutions
Ascentis
7.6
View and generate pay and benefit information
ADP Mobile Solutions
Ascentis
8.1
Update personal information
ADP Mobile Solutions
Ascentis
8.3
View company policy documentation
ADP Mobile Solutions
Ascentis
7.3
Employee recognition
ADP Mobile Solutions
Ascentis
6.8
View job history
ADP Mobile Solutions
Ascentis
7.3

Asset Management

ADP Mobile Solutions
Ascentis
6.5
Tracking of all physical assets
ADP Mobile Solutions
Ascentis
6.5

HR Reporting

ADP Mobile Solutions
Ascentis
6.2
Report builder
ADP Mobile Solutions
Ascentis
6.6
Pre-built reports
ADP Mobile Solutions
Ascentis
6.4
Ability to combine HR data with external data
ADP Mobile Solutions
Ascentis
5.5

Onboarding

ADP Mobile Solutions
Ascentis
6.7
New hire portal
ADP Mobile Solutions
Ascentis
7.1
Manager tracking tools
ADP Mobile Solutions
Ascentis
6.4

Performance and Goals

ADP Mobile Solutions
Ascentis
6.1
Corporate goal setting
ADP Mobile Solutions
Ascentis
6.1
Individual goal setting
ADP Mobile Solutions
Ascentis
6.3
Line-of sight-visibility
ADP Mobile Solutions
Ascentis
5.8
Performance tracking
ADP Mobile Solutions
Ascentis
6.0

Performance Management

ADP Mobile Solutions
Ascentis
5.8
Performance plans
ADP Mobile Solutions
Ascentis
5.9
Performance improvement plans
ADP Mobile Solutions
Ascentis
5.9
Review status tracking
ADP Mobile Solutions
Ascentis
6.1
Review reminders
ADP Mobile Solutions
Ascentis
6.0
Multiple review frequency
ADP Mobile Solutions
Ascentis
5.2

Succession Planning

ADP Mobile Solutions
Ascentis
5.4
Create succession plans/pools
ADP Mobile Solutions
Ascentis
5.1
Candidate ranking
ADP Mobile Solutions
Ascentis
5.4
Candidate search
ADP Mobile Solutions
Ascentis
6.0
Candidate development
ADP Mobile Solutions
Ascentis
5.1

Recruiting / ATS

ADP Mobile Solutions
Ascentis
6.8
Job Requisition Management
ADP Mobile Solutions
Ascentis
7.0
Company Website Posting
ADP Mobile Solutions
Ascentis
7.3
Publish to Social Media
ADP Mobile Solutions
Ascentis
6.8
Job Search Site Posting
ADP Mobile Solutions
Ascentis
6.6
Duplicate Candidate Prevention
ADP Mobile Solutions
Ascentis
6.3
Applicant Tracking
ADP Mobile Solutions
Ascentis
7.2
Notifications and Alerts
ADP Mobile Solutions
Ascentis
6.4

Pros

ADP Mobile Solutions

  • I am impressed with the layout of mobile solutions. It is very simple to read and use.
  • I am looking forward to giving our techs access to clock in and out as they complete jobs on their routes to give a more accurate view of time spent driving and time spent at a customer's location.
  • Giving employees mobile access to their own pay statements, W2's allows them to deal directly with loan-mortgage companies when applying for a loan or doing their taxes.
Yvette Calhoun profile photo

Ascentis

  • A clean system that is easy to navigate through and change information
  • Ability to grow into the system and customize to our company's tracking needs and changes
  • Robust system that holds a tremendous amount of critical information in one place
Catherine Peterson profile photo

Cons

ADP Mobile Solutions

  • Application is very slow
  • Have had issues with app crashing/errors
  • Wish there was a feature to compare different paychecks or project future paychecks
No photo available

Ascentis

  • An ability to automatically notify our employees through email/text and banner in ESS for expired or expiring employee documents
  • Ability to track variable hour employees for ACA requirements in a more inclusive way. Some way for the system to hold hours worked, during specific periods of time and notifying employees automatically when they are eligible for benefits due to meeting the hour and measurement period requirements.
Catherine Peterson profile photo

Likelihood to Renew

ADP Mobile Solutions

ADP Mobile Solutions 1.0
Based on 1 answer
It's just not user-friendly
No photo available

Ascentis

Ascentis 5.7
Based on 9 answers
Nothing against Ascentis, but we have outgrown this system far faster than anticipated. Our company has nearly doubled in size from when we first implemented. It has been an excellent starter HRIS but we just need to add additional functionality.Some of the features we are looking for is ability to pull data and build reports. Ascentis really lags in that category. Also looking to add additional functionality such as performance management and payroll - Ascentis offers these, but not in a fully integrated fashion that would really help.
Brian Borkovec profile photo

Usability

ADP Mobile Solutions

ADP Mobile Solutions 9.0
Based on 1 answer
Because at 52 years old I use this app easily and often.
Yvette Calhoun profile photo

Ascentis

Ascentis 7.0
Based on 8 answers
Overall, it is fairly usable for the average user as long as he/she is at a computer, laptop or a larger tablet and has the ability to view the employee self-service webpage on an internet browser. Because it does not have an app or other mobile interfaces right now, it makes it difficult for it to be useful for most of our employee population who utilize their phones to access the internet. As for the HR professional who would be also working on this interface, it is somewhat easy as about two-thirds of the screens are fairly user-friendly and easy to navigate. Nevertheless, it still leaves about one-third of them that are not as user-friendly and would require more technical knowledge to figure out how to best use them.
Jennifer Steffens profile photo

Support

ADP Mobile Solutions

No score
No answers yet
No answers on this topic

Ascentis

Ascentis 7.2
Based on 99 answers
With most issues, Ascentis support is very responsive and helpful, however when the issue is one that requires technical review and/or support, there is rarely any follow-up or response. The issues with the electronic transmittal of benefit information to carriers was one that after 1.5 years has yet to be resolved and follow-up from Ascentis on the status has been minimal. I have only receive information after repeated complaints were filed and escalated to top management.
Kelly C. Neill, SPHR profile photo

In-Person Training

ADP Mobile Solutions

No score
No answers yet
No answers on this topic

Ascentis

Ascentis 8.0
Based on 1 answer
First, to clarify our "in-person" training was done mainly through Web-X meetings and conference calls. It was the closest thing we got to as far as an "in-person" training for this software. However, for the large majority of it, this type of training worked out well. We were able to share our screens and the trainer was able to share his/her screen. We could follow along with what we were doing in our database in real time and see how different functions worked and how manipulating our information could produce different results. It was also nice in that it provided for real-time results if something hadn't been coded correctly or we were having issues as to why something wasn't working the way we thought it should be. However, it did have some downsides in that we often had to rely on a conference phone and that made it difficult to hear people on both sides. Also, sometimes the trainers had internet difficulties when working from home and that caused issues with the WebX meetings.
Jennifer Steffens profile photo

Online Training

ADP Mobile Solutions

No score
No answers yet
No answers on this topic

Ascentis

Ascentis 6.0
Based on 2 answers
Ascentis HR has a number of online training videos to watch on a number of different topics. I gave it a lower rating because there is not much interactivity with the videos and it seems to cater to really only one or two learning styles. Plus, one has to be pretty motivated to go to a separate area to access the videos and then pull up a specific one to watch it and then learn. From my experience, people know that they are there, many just don't take the time and effort to go find them and actually watch them - especially since the username and password are different from their normal username and password.
Jennifer Steffens profile photo

Implementation

ADP Mobile Solutions

No score
No answers yet
No answers on this topic

Ascentis

Ascentis 6.4
Based on 4 answers
Don't skip steps. The customer support for Ascentis HR left it up to us how far we wanted to go with implementation of benefits for example. I was very glad that I elected to go into the detail implementation that I did rather than just doing the basics and waiting until later to complete the process.
Kelly C. Neill, SPHR profile photo

Alternatives Considered

ADP Mobile Solutions

Both software do the same types of things. I think either is a good choice, I would just recommend you consolidate all your processes onto one software. Having multiple software can be tedious and confusing for employees.
No photo available

Ascentis

1. Customer Service - listens to clients (per our due diligence during evaluation phase and own experience thereafter)2. System ability to interface with in-house systems. (Other vendors evaluated could not guarantee success.)3. Report Writing - prewritten + ad hoc. User-friendly. Payroll staff could write. Freeing up IT resource time. (+ Payroll more self-sufficient)4. Import/Export Capabilities. (Not all systems are equal)5. Garnishment / Third Party Check module. (Had vision from prior in-house system, this was the only vendor that had what we wanted in this area.)6. Employee satisfaction with increased payroll department efficiency and Ascentis Employee Self-Service.
Dottie Abston, CPP profile photo

Return on Investment

ADP Mobile Solutions

  • Ability to see pay breakdown
  • Ease of access for forms
  • Ability to privately view pay statements if you're in public (ex. blur out numbers)
  • Easy to use mobile application
  • Frequent errors when using app, crashes/glitches at times
No photo available

Ascentis

  • From a monetary standpoint, there was some costs savings by consolidating multiple vendors into one. It wasn't extremely material. But I believe the biggest benefit has been the streamlined processes and better setup than any previous payroll/HR system we've used. Knowing that the data coming out of the system is complete and accurate is a great feeling when trying to look at trends and make business decisions.
Frank Rizzi profile photo

Pricing Details

ADP Mobile Solutions

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Ascentis

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Add comparison