What users are saying about
40 Ratings
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Score 6.7 out of 101
10 Ratings
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Score 7.8 out of 101

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Likelihood to Recommend

ADP Mobile Solutions

Since my company only uses the payroll features from ADP, I can only speak to those. I haven't had any issues with viewing pay statements and breakdowns, and I really like how there's a feature to hide the numbers when viewing your pay information, in case you don't want others near your screen seeing that information. This being said, I don't think it makes sense for a company to have different software for payroll, PTO, etc, which is what our company currently does. Since ADP allows you to have multiple features on this platform, I would recommend it for consolidating all "HR Type" features like this in one place.
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Ascentis Payroll

Ascentis Payroll is well suited for small companies where there is minimal audit/review that needs to happen. The system is something that has to be audited regularly. Also may be a good solution for an organization that has a well versed Payroll MANAGER, versus a Payroll Administrator that may require some guidance.
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Feature Rating Comparison

Payroll Management

ADP Mobile Solutions
9.3
Ascentis Payroll
Pay calculation
ADP Mobile Solutions
9.0
Ascentis Payroll
Benefit plan administration
ADP Mobile Solutions
10.0
Ascentis Payroll
Direct deposit files
ADP Mobile Solutions
9.0
Ascentis Payroll
Salary revision and increment management
ADP Mobile Solutions
9.0
Ascentis Payroll

Pros

  • Easy to use mobile app
  • Ability to view pay statements
  • Ability to view and download necessary pay and tax documents
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  • Creating Manual Checks: this system is very easy to create a manual check on an emergency/as needed basis.
  • Canned reports: good selection to choose from
  • Easy to load reports from timekeeper to ensure accurate processing
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Cons

  • The password requirements are onerous.
  • It takes awhile for the UI to load.
  • I'd like to see favorites added to the selection bar. There are normally only one or two items I need to find quickly but there are several click-throughs.
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  • Custom reports: not user friendly or intuitive and have to call support every time and they are not the most trained to be able to assist
  • Taxes: A lot of back and forth with the Tax team and they make the ownership on the employer without providing much support
  • Not all items flow from Ascentis HR to Ascentis Payroll so there are many duplicate manual additions to record.
  • All updates have to be entered into HR before it flows to Payroll system. If update made in Payroll system, it will not flow over to HR system.
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Likelihood to Renew

ADP Mobile Solutions1.0
Based on 1 answer
It's just not user-friendly
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No score
No answers yet
No answers on this topic

Usability

ADP Mobile Solutions9.0
Based on 1 answer
Because at 52 years old I use this app easily and often.
Yvette Calhoun profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

Both software do the same types of things. I think either is a good choice, I would just recommend you consolidate all your processes onto one software. Having multiple software can be tedious and confusing for employees.
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Paychex worked a lot easier and their representatives knew the system in and out. Any issues were easily resolved and if a solution required time, they would always find a way to help the customer versus having the customer try to figure out what a solution is. This can be rather frustrating when you are an administrator and are not the subject matter expert
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Return on Investment

  • It minimizes the HR administration.
  • ADP enables others to focus on improving the business rather than administering it.
  • ADP has helped streamline benefit choices and enrollment.
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  • Positive: One seamless solution that pulls in time and attendance for quick processing
  • Negative: Multiple audit of system and information processed through
  • Negative: taxes-- must have knowledge of payroll taxes, their "experts" are not always helpful
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Pricing Details

ADP Mobile Solutions

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Ascentis Payroll

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details