What users are saying about

QuickBooks Online

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Top Rated
600 Ratings
40 Ratings
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Score 6.7 out of 101

QuickBooks Online

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Top Rated
600 Ratings
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Score 7.9 out of 101

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Likelihood to Recommend

ADP Mobile Solutions

Since my company only uses the payroll features from ADP, I can only speak to those. I haven't had any issues with viewing pay statements and breakdowns, and I really like how there's a feature to hide the numbers when viewing your pay information, in case you don't want others near your screen seeing that information. This being said, I don't think it makes sense for a company to have different software for payroll, PTO, etc, which is what our company currently does. Since ADP allows you to have multiple features on this platform, I would recommend it for consolidating all "HR Type" features like this in one place.
No photo available

QuickBooks Online

In the past we have used QuickBooks Online to schedule vendor payment and tracking between various properties. This was helpful to us because it not only ensured that many payments to many vendors across many dates were shipped in time, but the built-in reporting and tax prep features made filing so much easier when it came to be tax time.
No photo available

Feature Rating Comparison

Payroll Management

ADP Mobile Solutions
9.3
QuickBooks Online
7.5
Pay calculation
ADP Mobile Solutions
9.0
QuickBooks Online
8.1
Benefit plan administration
ADP Mobile Solutions
10.0
QuickBooks Online
7.0
Direct deposit files
ADP Mobile Solutions
9.0
QuickBooks Online
8.8
Salary revision and increment management
ADP Mobile Solutions
9.0
QuickBooks Online
6.3
Reimbursement management
ADP Mobile Solutions
QuickBooks Online
7.3

Customization

ADP Mobile Solutions
QuickBooks Online
7.7
API for custom integration
ADP Mobile Solutions
QuickBooks Online
8.1
Plug-ins
ADP Mobile Solutions
QuickBooks Online
7.2

Security

ADP Mobile Solutions
QuickBooks Online
8.7
Single sign-on capability
ADP Mobile Solutions
QuickBooks Online
9.1
Role-based user permissions
ADP Mobile Solutions
QuickBooks Online
8.2

Reporting & Analytics

ADP Mobile Solutions
QuickBooks Online
8.4
Dashboards
ADP Mobile Solutions
QuickBooks Online
8.6
Standard reports
ADP Mobile Solutions
QuickBooks Online
8.7
Custom reports
ADP Mobile Solutions
QuickBooks Online
7.8

General Ledger and Configurable Accounting

ADP Mobile Solutions
QuickBooks Online
8.0
Accounts payable
ADP Mobile Solutions
QuickBooks Online
8.6
Accounts receivable
ADP Mobile Solutions
QuickBooks Online
8.3
Cash management
ADP Mobile Solutions
QuickBooks Online
8.1
Bank reconciliation
ADP Mobile Solutions
QuickBooks Online
8.2
Expense management
ADP Mobile Solutions
QuickBooks Online
8.0
Time tracking
ADP Mobile Solutions
QuickBooks Online
6.1
Fixed asset management
ADP Mobile Solutions
QuickBooks Online
7.2
Multi-currency support
ADP Mobile Solutions
QuickBooks Online
7.9
Multi-division support
ADP Mobile Solutions
QuickBooks Online
8.0
Regulations compliance
ADP Mobile Solutions
QuickBooks Online
8.0
Electronic tax filing
ADP Mobile Solutions
QuickBooks Online
8.3
Self-service portal
ADP Mobile Solutions
QuickBooks Online
8.0
Global Financial Support
ADP Mobile Solutions
QuickBooks Online
7.5
Primary and Secondary Ledgers
ADP Mobile Solutions
QuickBooks Online
9.5
Intercompany Accounting
ADP Mobile Solutions
QuickBooks Online
8.3
Localizations
ADP Mobile Solutions
QuickBooks Online
7.5
Journals and Reconciliations
ADP Mobile Solutions
QuickBooks Online
8.6
Enterprise Accounting
ADP Mobile Solutions
QuickBooks Online
8.2
Configurable Accounting
ADP Mobile Solutions
QuickBooks Online
7.9
Centralized Rules Framework
ADP Mobile Solutions
QuickBooks Online
8.6
Standardized Processes
ADP Mobile Solutions
QuickBooks Online
7.8

Inventory Management

ADP Mobile Solutions
QuickBooks Online
8.0
Inventory tracking
ADP Mobile Solutions
QuickBooks Online
6.2
Automatic reordering
ADP Mobile Solutions
QuickBooks Online
8.5
Location management
ADP Mobile Solutions
QuickBooks Online
7.3
Manufacturing module
ADP Mobile Solutions
QuickBooks Online
10.0

Order Management

ADP Mobile Solutions
QuickBooks Online
7.5
Pricing
ADP Mobile Solutions
QuickBooks Online
7.1
Order entry
ADP Mobile Solutions
QuickBooks Online
7.9
Credit card processing
ADP Mobile Solutions
QuickBooks Online
7.7
Cost of goods sold
ADP Mobile Solutions
QuickBooks Online
7.8
Order Orchestration
ADP Mobile Solutions
QuickBooks Online
7.5
End-to-end order visibility
ADP Mobile Solutions
QuickBooks Online
7.5
Order exception Resolution
ADP Mobile Solutions
QuickBooks Online
7.1

Accounting Firm BPO Features

ADP Mobile Solutions
QuickBooks Online
8.0
Branded client dashboards
ADP Mobile Solutions
QuickBooks Online
9.0
Client data roll-up capabilities
ADP Mobile Solutions
QuickBooks Online
8.3
Client data consolidation for benchmarking
ADP Mobile Solutions
QuickBooks Online
6.5
Configurable alerts
ADP Mobile Solutions
QuickBooks Online
8.0
Billing bypass
ADP Mobile Solutions
QuickBooks Online
7.8
Client template cloning
ADP Mobile Solutions
QuickBooks Online
8.3
Single sign-on
ADP Mobile Solutions
QuickBooks Online
9.0
Configurable client onboarding questions
ADP Mobile Solutions
QuickBooks Online
6.7
Cross-client workflow management
ADP Mobile Solutions
QuickBooks Online
8.3
Industry-specific versioning
ADP Mobile Solutions
QuickBooks Online
8.3
Legacy system data migration
ADP Mobile Solutions
QuickBooks Online
7.6

Pros

  • Easy to use mobile app
  • Ability to view pay statements
  • Ability to view and download necessary pay and tax documents
No photo available
  • The user interface is clean and things are easy to find. This saves us time from having to look for things we need. If we can't find something, the Help and Search features are easy to use.
  • There is a bar graph at the top of my Customers page that shows a breakdown of overdue invoices, open invoices, and those that have been paid in the last 30 days. This is nice because I can see all this information quickly when I need it.
  • We can customize invoices as much as we need to and it is very user-friendly. We can email individual invoices or in bulk to save time. We can send invoice reminders and statements in a flash as well. All of these things help us get paid on time.
Jennifer Walschap profile photo

Cons

  • The password requirements are onerous.
  • It takes awhile for the UI to load.
  • I'd like to see favorites added to the selection bar. There are normally only one or two items I need to find quickly but there are several click-throughs.
No photo available
  • Integration - Would like functionality to go between/across QB desktop and online versions
  • Payroll - set up is not as intuitive as it could be
  • Predictive suggestions - the feature is ok but needs improving - I keep having to turn it off
No photo available

Likelihood to Renew

ADP Mobile Solutions1.0
Based on 1 answer
It's just not user-friendly
No photo available
QuickBooks Online7.8
Based on 19 answers
It like the product 'right out of the box' and I trust Intuit will continually improve it over the years based on my experience with their desktop products. The large providers of Apps makes customizing the entire package relatively easy and seamless for a wide variety of business types.
John H. Adair CPA profile photo

Usability

ADP Mobile Solutions9.0
Based on 1 answer
Because at 52 years old I use this app easily and often.
Yvette Calhoun profile photo
QuickBooks Online8.0
Based on 10 answers
The product performs in the areas of basic bookkeeping and accounting, but to fully use the product for a small business with a few "quirks" additional upgrades will be needed (from QBO Basic to QBO Plus), payroll, and add-ons will be to have all the bells and whistles needed to perform some basic functions offered in other products
No photo available

Reliability and Availability

No score
No answers yet
No answers on this topic
QuickBooks Online5.6
Based on 3 answers
While there is an app, which makes it accessible, all the features are not available.
Tya Bolton profile photo

Performance

No score
No answers yet
No answers on this topic
QuickBooks Online7.9
Based on 2 answers
There are tab issues. When I tab the field doesn't highlight and I have to backspace or delete what is in the field. Happens on the memo field and sometimes other fields. Very time consuming.
Colleen Walker profile photo

Support

No score
No answers yet
No answers on this topic
QuickBooks Online5.0
Based on 4 answers
My calls are answered quickly and my issues resolved usually immediately.
John H. Adair CPA profile photo

Implementation

No score
No answers yet
No answers on this topic
QuickBooks Online5.2
Based on 3 answers
I'm frustrated. Wound up with two companies, have to keep switching back and forth. This is unsatisfactory!
Robin M. Robboy, CPA profile photo

Alternatives Considered

I have not used another mobile solution...But I am impressed with this one. At age 52 if I find it easy to use then it must be very intuitive.
Yvette Calhoun profile photo
We liked the fresh approach and the clean aesthetics of Wave, Xero and ZipBooks. However they all lacked the ability to customize a invoice template, which is sad to say, but that was the #1 feature for us, since we had existing customers that we didn't want to disrupt; i.e., not get paid as fast due to red-tape bureaucracy. The other apps may have had some of the features we needed such as Cash Flow management and bill pay, but QuickBooks had integrations that solved that also.
No photo available

Rating for Public Practice CPAs

No score
No answers yet
No answers on this topic
QuickBooks Online7.4
Based on 18 answers
Ability for CPAs to access their client's books and make changes sooner so clients are able to make business decisions faster than with a desktop version
No photo available

Return on Investment

  • Ability to see pay breakdown
  • Ease of access for forms
  • Ability to privately view pay statements if you're in public (ex. blur out numbers)
  • Easy to use mobile application
  • Frequent errors when using app, crashes/glitches at times
No photo available
  • We had an issue with people paying us on time. With QuickBooks Online we are now able to track how far overdue an invoice is, and act on it.
  • Clearly seeing our expenses by category has allowed us to budget better in the future.
  • Reconciling our accounts is great in that we see every dollar going out and coming in.
No photo available

Pricing Details

ADP Mobile Solutions

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

QuickBooks Online

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details