What users are saying about

QuickBooks Online

Top Rated
566 Ratings

ADP Mobile Solutions

39 Ratings
Score 6.7 out of 101

QuickBooks Online

Top Rated
566 Ratings
Score 7.9 out of 101

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Likelihood to Recommend

ADP Mobile Solutions

I think it is well suited as long as the locations where an employee is allowed to clock in and out are tightly monitored by job title to prevent persons from clocking in/out while on their commute or when they are absent
Yvette Calhoun profile photo

QuickBooks Online

Good to manage foreign currencies. Not the best to manage multiple companies, mother and sub (interco agreement). The different components are not integrated.
Benjamin Jaboeuf profile photo

Feature Rating Comparison

Payroll Management

ADP Mobile Solutions
QuickBooks Online
7.9
Pay calculation
ADP Mobile Solutions
QuickBooks Online
8.2
Benefit plan administration
ADP Mobile Solutions
QuickBooks Online
8.0
Direct deposit files
ADP Mobile Solutions
QuickBooks Online
9.2
Salary revision and increment management
ADP Mobile Solutions
QuickBooks Online
7.0
Reimbursement management
ADP Mobile Solutions
QuickBooks Online
7.4

Customization

ADP Mobile Solutions
QuickBooks Online
8.4
API for custom integration
ADP Mobile Solutions
QuickBooks Online
8.7
Plug-ins
ADP Mobile Solutions
QuickBooks Online
8.0

Security

ADP Mobile Solutions
QuickBooks Online
8.9
Single sign-on capability
ADP Mobile Solutions
QuickBooks Online
8.9
Role-based user permissions
ADP Mobile Solutions
QuickBooks Online
8.8

Reporting & Analytics

ADP Mobile Solutions
QuickBooks Online
8.6
Dashboards
ADP Mobile Solutions
QuickBooks Online
9.0
Standard reports
ADP Mobile Solutions
QuickBooks Online
9.0
Custom reports
ADP Mobile Solutions
QuickBooks Online
7.7

General Ledger and Configurable Accounting

ADP Mobile Solutions
QuickBooks Online
7.8
Accounts payable
ADP Mobile Solutions
QuickBooks Online
8.5
Accounts receivable
ADP Mobile Solutions
QuickBooks Online
8.6
Cash management
ADP Mobile Solutions
QuickBooks Online
8.5
Bank reconciliation
ADP Mobile Solutions
QuickBooks Online
7.7
Expense management
ADP Mobile Solutions
QuickBooks Online
8.0
Time tracking
ADP Mobile Solutions
QuickBooks Online
5.8
Fixed asset management
ADP Mobile Solutions
QuickBooks Online
7.3
Multi-currency support
ADP Mobile Solutions
QuickBooks Online
7.9
Multi-division support
ADP Mobile Solutions
QuickBooks Online
7.0
Regulations compliance
ADP Mobile Solutions
QuickBooks Online
7.4
Electronic tax filing
ADP Mobile Solutions
QuickBooks Online
8.0
Self-service portal
ADP Mobile Solutions
QuickBooks Online
7.0
Global Financial Support
ADP Mobile Solutions
QuickBooks Online
7.7
Primary and Secondary Ledgers
ADP Mobile Solutions
QuickBooks Online
8.8
Intercompany Accounting
ADP Mobile Solutions
QuickBooks Online
7.2
Localizations
ADP Mobile Solutions
QuickBooks Online
7.4
Journals and Reconciliations
ADP Mobile Solutions
QuickBooks Online
9.1
Enterprise Accounting
ADP Mobile Solutions
QuickBooks Online
7.0
Configurable Accounting
ADP Mobile Solutions
QuickBooks Online
7.5
Centralized Rules Framework
ADP Mobile Solutions
QuickBooks Online
9.0
Standardized Processes
ADP Mobile Solutions
QuickBooks Online
9.0

Inventory Management

ADP Mobile Solutions
QuickBooks Online
8.3
Inventory tracking
ADP Mobile Solutions
QuickBooks Online
7.7
Automatic reordering
ADP Mobile Solutions
QuickBooks Online
8.5
Location management
ADP Mobile Solutions
QuickBooks Online
7.9
Manufacturing module
ADP Mobile Solutions
QuickBooks Online
9.0

Order Management

ADP Mobile Solutions
QuickBooks Online
7.8
Pricing
ADP Mobile Solutions
QuickBooks Online
8.2
Order entry
ADP Mobile Solutions
QuickBooks Online
8.5
Credit card processing
ADP Mobile Solutions
QuickBooks Online
7.7
Cost of goods sold
ADP Mobile Solutions
QuickBooks Online
8.2
Order Orchestration
ADP Mobile Solutions
QuickBooks Online
7.6
End-to-end order visibility
ADP Mobile Solutions
QuickBooks Online
7.6
Order exception Resolution
ADP Mobile Solutions
QuickBooks Online
7.1

Accounting Firm BPO Features

ADP Mobile Solutions
QuickBooks Online
8.4
Branded client dashboards
ADP Mobile Solutions
QuickBooks Online
9.3
Client data roll-up capabilities
ADP Mobile Solutions
QuickBooks Online
9.0
Client data consolidation for benchmarking
ADP Mobile Solutions
QuickBooks Online
6.7
Configurable alerts
ADP Mobile Solutions
QuickBooks Online
8.4
Billing bypass
ADP Mobile Solutions
QuickBooks Online
7.8
Client template cloning
ADP Mobile Solutions
QuickBooks Online
9.0
Single sign-on
ADP Mobile Solutions
QuickBooks Online
8.5
Configurable client onboarding questions
ADP Mobile Solutions
QuickBooks Online
7.4
Cross-client workflow management
ADP Mobile Solutions
QuickBooks Online
9.0
Industry-specific versioning
ADP Mobile Solutions
QuickBooks Online
8.7
Legacy system data migration
ADP Mobile Solutions
QuickBooks Online
8.7

Pros

  • I am impressed with the layout of mobile solutions. It is very simple to read and use.
  • I am looking forward to giving our techs access to clock in and out as they complete jobs on their routes to give a more accurate view of time spent driving and time spent at a customer's location.
  • Giving employees mobile access to their own pay statements, W2's allows them to deal directly with loan-mortgage companies when applying for a loan or doing their taxes.
Yvette Calhoun profile photo
  • Information is updated instantaneously.
  • The reports like P&L, collections, and AR aging are very useful on a day-to-day basis.
  • Neat to share info with investors and the board.
Benjamin Jaboeuf profile photo

Cons

  • Since our company would like to use this tool for their techs, it would be nice if there was bar code reader (or something similar) so they tie their time card with our serv suite pest management technology.
  • I would like for the mobile app to give the individual the ability to send in address / phone number changes.
Yvette Calhoun profile photo
  • Integration - Would like functionality to go between/across QB desktop and online versions
  • Payroll - set up is not as intuitive as it could be
  • Predictive suggestions - the feature is ok but needs improving - I keep having to turn it off
No photo available

Likelihood to Renew

ADP Mobile Solutions1.0
Based on 1 answer
It's just not user-friendly
No photo available
QuickBooks Online9.0
Based on 15 answers
QBO needs better integration with non-Intuit products and developers need to use Intuit's open API to develop better add-ons. Clients are having a great deal of problems with their data importing from the bank and this takes time away from better revenue producing activities. Although the efficiencies are there, they are outweighted by the shortcomings of the product. When we ran a parallel of QBO versus other cloud accounting products, we had more issues with the QBO product than any other
No photo available

Usability

ADP Mobile Solutions9.0
Based on 1 answer
Because at 52 years old I use this app easily and often.
Yvette Calhoun profile photo
QuickBooks Online8.0
Based on 9 answers
The ability for us and clients to both be in the system, see the entries each of us have made and also direct a client to certain reports and views is very helpful as compared to getting an accountant's copy or getting a date in time copy that then needs to be uploaded by the client after we make adjustments. Still, the in ability to prevent someone from deleting an entry without knowing who or what was deleted is frustrating.
No photo available

Reliability and Availability

No score
No answers yet
No answers on this topic
QuickBooks Online5.6
Based on 3 answers
We have rarely had outages in the last 10 years. I can only recall 2 times in the last 10 years where we were not able to access our client files.
No photo available

Performance

No score
No answers yet
No answers on this topic
QuickBooks Online7.9
Based on 2 answers
There are tab issues. When I tab the field doesn't highlight and I have to backspace or delete what is in the field. Happens on the memo field and sometimes other fields. Very time consuming.
Colleen Walker profile photo

Support

No score
No answers yet
No answers on this topic
QuickBooks Online5.0
Based on 4 answers
My calls are answered quickly and my issues resolved usually immediately.
John H. Adair CPA profile photo

Implementation

No score
No answers yet
No answers on this topic
QuickBooks Online5.2
Based on 3 answers
I'm frustrated. Wound up with two companies, have to keep switching back and forth. This is unsatisfactory!
Robin M. Robboy, CPA profile photo

Alternatives Considered

I have not used another mobile solution...But I am impressed with this one. At age 52 if I find it easy to use then it must be very intuitive.
Yvette Calhoun profile photo
QuickBooks has a lot of competitors, particularly for mobile payments. Unfortunately, QuickBooks GOpayment has been a bit of a disappointment but overall quickbooks offered the most compelling case for safe information and consistency.
No photo available

Rating for Public Practice CPAs

No score
No answers yet
No answers on this topic
QuickBooks Online7.4
Based on 18 answers
The ability to view transactions more frequently usually daily in case we have questions for the client. Communication with the client about a transaction is attached to the transaction with an audit trail. It is allowing us to move from a recorded version of transactions into more of a consultative role.
John H. Adair CPA profile photo

Return on Investment

  • We have not had real test of the impact yet since we have not been able to roll out to our pest management techs.
  • I believe that if we keep trying to educate our employees on how to access and use the mobile solutions app we will see more positive feedback because of the ease of access to their information.
Yvette Calhoun profile photo
  • At $50 per month for one year, it seems to be worth it. Highly doubt it for $100 per month after this year.
  • I spent 50 hours on setup and it totally sucked. Wasted tons of time where I could have billed clients.
  • After spending so much damn time with them on the phone, I don't want to do that with another company so I'm sad to say that I might stay with QBO until another FUBAR happens again. Then I might run.
No photo available

Pricing Details

ADP Mobile Solutions

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

QuickBooks Online

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details