ADP Mobile Solutions is a benefits administration tool for remote, tablet / mobile platform access to benefits, timesheets, and pay statements.
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stratustime
Score 8.0 out of 10
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Stratustime is a time tracking and attendance management software platform offered by nettime solutions, a Paychex company (since the 2014 acquisition).
[ADP Mobile Solutions is] appropriate for when your at home and you need to request time off. It's also nice to see your benefits that you elected and be able to do open enrollment for benefits via the app. They can see their paystubs and their W2's and your able to print or email those documents to yourself.
We don't use the clock in and clock out feature so I can't speak to that. It works best for our exempt employees and is a little harder for our non-exempt employees. We allow employees to enter their start and stop times but some of our non-exempt employees have trouble logging their meals properly. If they did it incorrectly, they can't always fix it and it has to be fixed by an admin (often by deleting all the time entered for that day).
I love the basic login functionality. Other apps make you type in your username, password and then some additional information like what is your first pets name. For this - once I pull up the App my username is already there and I just need to add in my password. It only saves a few minutes but sometimes that is the difference between signing in and doing it on a desktop later.
I also love the basic text. For other mobile apps the verbiage they use was their own. I'm not sure if they were trying to be fancy but ADP uses basic terms for the information it shows. To me it made my first few uses of it super simple.
Reporting is really good. It shows graphs for how I was paid and if I click on a graph it gives more detail. Just really smooth. It makes you feel like they really paid attention to the user experience and didn't over complicate things.
ADP's HR products could be more affordable for small businesses. The quality of the products is good. With enough employees the value they provide makes sense, but with fewer employees, it's more than you need and the price isn't justified.
ADP Time and Attendance was not able to be customized to the operations of my company. With retail locations organized under separate legal entities, but sharing employees across locations, the product was not setup to accommodate this to accurately track employees hours without double-paying or causing confusion.
While you can future date many changes in an employee profile, you can't change all of them. A big one that I wish you could future date is manager changes.
There is not a way to have the project codes/cost centers automatically accessible for employees. New employees have to go in and activate them. It's a small thing but people just don't pay much attention.
They could really improve their training materials. Some short videos to share with employees on entering time would be really helpful.
They don't have a mobile app. They have a mobile website but it isn't great and our employees really want an app.
The usability seems very intuitive, as we turn more features on we are continually impressed. As we roll out features to our employees, it is very user-friendly, and most users have little to complain about. I would recommend a training module when someone first downloads the app, to have a few training screens before logging in to help those less familiar with application technology. Other than that recommendation, the app has been great.
I've never really had to use the support for ADP mobile, so I would say that it is a great reason to give a good score. I believe the support that is put into keeping the application up to date and keeping the functionality of the application must be a focus of ADP, which is nice to see.
While I was not responsible for the platform selection, ADP has a much better interface. The tools available help in accessing payroll data for several pay periods easily. The data is easy to interpret and consume without the need to open every pay slip. Also the data is available almost instantaneously.
We have not had real test of the impact yet since we have not been able to roll out to our pest management techs.
I believe that if we keep trying to educate our employees on how to access and use the mobile solutions app we will see more positive feedback because of the ease of access to their information.
Overall, it has really helped us streamline our timekeeping process by allowing managers and employees to approve their time electronically from anywhere with an internet connection.
The ability to reconcile time sheets in a timely manner as also allowed us to process payroll a few days earlier than we were able to with our previous system.
