What users are saying about

SurePayroll

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>
18 Ratings
40 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 6.7 out of 101

SurePayroll

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>
18 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.5 out of 101

Add comparison

Likelihood to Recommend

ADP Mobile Solutions

Since my company only uses the payroll features from ADP, I can only speak to those. I haven't had any issues with viewing pay statements and breakdowns, and I really like how there's a feature to hide the numbers when viewing your pay information, in case you don't want others near your screen seeing that information. This being said, I don't think it makes sense for a company to have different software for payroll, PTO, etc, which is what our company currently does. Since ADP allows you to have multiple features on this platform, I would recommend it for consolidating all "HR Type" features like this in one place.
No photo available

SurePayroll

Really great for small to medium-sized businesses. Affordable and easy enough for a non-HR person to run.
Coby Pfaff profile photo

Feature Rating Comparison

Payroll Management

ADP Mobile Solutions
9.3
SurePayroll
9.1
Pay calculation
ADP Mobile Solutions
9.0
SurePayroll
9.5
Benefit plan administration
ADP Mobile Solutions
10.0
SurePayroll
Direct deposit files
ADP Mobile Solutions
9.0
SurePayroll
9.5
Salary revision and increment management
ADP Mobile Solutions
9.0
SurePayroll
9.5
Reimbursement management
ADP Mobile Solutions
SurePayroll
8.0

Pros

  • Easy to use mobile app
  • Ability to view pay statements
  • Ability to view and download necessary pay and tax documents
No photo available
  • Super easy interface - honestly running payroll couldn't be easier on their site.
  • Incredible customer service - VERY knowledgeable, professional and friendly. They will walk you through anything you need to do on the site and understand payroll, tax and benefit issues.
  • Tax filing and payments and year-end paperwork for 1099 contractors and W-2s. They make it so easy.
Coby Pfaff profile photo

Cons

  • Application is very slow
  • Have had issues with app crashing/errors
  • Wish there was a feature to compare different paychecks or project future paychecks
No photo available
  • If I made a mistake on the payroll and realized it just a minute after approving, it's usually too late to go back and correct. However, customer support is helpful in showing me how to make corrections after the fact.
Marcie Kleiman profile photo

Likelihood to Renew

ADP Mobile Solutions1.0
Based on 1 answer
It's just not user-friendly
No photo available
SurePayroll9.0
Based on 1 answer
The service works well and the price is worth it.
Daniel Lieber profile photo

Usability

ADP Mobile Solutions9.0
Based on 1 answer
Because at 52 years old I use this app easily and often.
Yvette Calhoun profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

I have not used another mobile solution...But I am impressed with this one. At age 52 if I find it easy to use then it must be very intuitive.
Yvette Calhoun profile photo
SurePayroll was the product being used here when I started. I was surprised how simple it was to use and appreciate all the reports it produces.
Marcie Kleiman profile photo

Return on Investment

  • Ability to see pay breakdown
  • Ease of access for forms
  • Ability to privately view pay statements if you're in public (ex. blur out numbers)
  • Easy to use mobile application
  • Frequent errors when using app, crashes/glitches at times
No photo available
  • SurePayroll helps us process payroll quickly and effortlessly 97% of the time.
  • On the rare occasion when there is an issue SurePayroll needs to address, it can take hours and hours of time over many months to get that issue resolved. Through the process, SurePayroll employees have always been professional and courteous in their communication.
No photo available

Screenshots

ADP Mobile Solutions
SurePayroll

Pricing Details

ADP Mobile Solutions

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

SurePayroll

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details