What users are saying about
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Top Rated
83 Ratings
46 Ratings
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Score 8.2 out of 100

Zenefits

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Top Rated
83 Ratings
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Score 8.1 out of 100

Likelihood to Recommend

ADP Mobile Solutions

The mobile app is very well suited for people who want to review their pay stubs and take a quick look at their benefits. Documents can be downloaded directly from the app, including w2 forms and tax documents, directly into your cloud storage. Benefit enrollments are actually very easy on the application too and frankly work better than the website. It may be less appropriate for people who want more documentation through certain enrollment processes and surrounding their payroll information. The app is great and provides much of the information needed, but the website is going to be the best place to see everything at once.
Anonymous | TrustRadius Reviewer

Zenefits

Because we are small, Zenefits is priced correctly and has all the features we need. Additionally, now that all of our employees are set up in there, and we have now built our systems around the platform it would be too hard to switch. If they had better customer service - I would easily recommend them to a colleague. However, because it is so hard to get issues solved it can be very frustrating so I would know that going in, and maybe go with a different platform if you're a larger or more complicated business. Our payroll needs are simple so relatively few issues come up. It is impossible to get a quick response from them.
Erin Leonard | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

ADP Mobile Solutions
8.1
Zenefits
8.9
Pay calculation
ADP Mobile Solutions
9.2
Zenefits
9.0
Support for external payroll vendors
ADP Mobile Solutions
6.5
Zenefits
8.6
Benefit plan administration
ADP Mobile Solutions
8.7
Zenefits
9.3
Direct deposit files
ADP Mobile Solutions
8.8
Zenefits
9.4
Salary revision and increment management
ADP Mobile Solutions
7.9
Zenefits
9.3
Reimbursement management
ADP Mobile Solutions
7.7
Zenefits
8.0

Human Resource Management

ADP Mobile Solutions
Zenefits
8.9
Employee demographic data
ADP Mobile Solutions
Zenefits
9.5
Employment history
ADP Mobile Solutions
Zenefits
9.0
Job profiles and administration
ADP Mobile Solutions
Zenefits
8.5
Workflow for transfers, promotions, pay raises, etc.
ADP Mobile Solutions
Zenefits
9.3
Organizational charting
ADP Mobile Solutions
Zenefits
8.8
Organization and location management
ADP Mobile Solutions
Zenefits
8.6
Compliance data (COBRA, OSHA, etc.)
ADP Mobile Solutions
Zenefits
8.6

Leave and Attendance Management

ADP Mobile Solutions
Zenefits
9.1
Approval workflow
ADP Mobile Solutions
Zenefits
8.9
Balance details
ADP Mobile Solutions
Zenefits
9.3
Annual carry-forward and encashment
ADP Mobile Solutions
Zenefits
8.9

Employee Self Service

ADP Mobile Solutions
Zenefits
9.1
View and generate pay and benefit information
ADP Mobile Solutions
Zenefits
9.4
Update personal information
ADP Mobile Solutions
Zenefits
9.6
View company policy documentation
ADP Mobile Solutions
Zenefits
8.9
Employee recognition
ADP Mobile Solutions
Zenefits
8.9
View job history
ADP Mobile Solutions
Zenefits
8.6

Asset Management

ADP Mobile Solutions
Zenefits
7.0
Tracking of all physical assets
ADP Mobile Solutions
Zenefits
7.0

HR Reporting

ADP Mobile Solutions
Zenefits
8.6
Report builder
ADP Mobile Solutions
Zenefits
8.7
Pre-built reports
ADP Mobile Solutions
Zenefits
8.5
Ability to combine HR data with external data
ADP Mobile Solutions
Zenefits
8.6

Onboarding

ADP Mobile Solutions
Zenefits
9.5
New hire portal
ADP Mobile Solutions
Zenefits
9.3
Manager tracking tools
ADP Mobile Solutions
Zenefits
9.7

Performance and Goals

ADP Mobile Solutions
Zenefits
7.7
Corporate goal setting
ADP Mobile Solutions
Zenefits
8.2
Individual goal setting
ADP Mobile Solutions
Zenefits
8.1
Line-of sight-visibility
ADP Mobile Solutions
Zenefits
6.9
Performance tracking
ADP Mobile Solutions
Zenefits
7.7

Performance Management

ADP Mobile Solutions
Zenefits
8.7
Performance plans
ADP Mobile Solutions
Zenefits
8.4
Performance improvement plans
ADP Mobile Solutions
Zenefits
8.4
Review status tracking
ADP Mobile Solutions
Zenefits
8.7
Review reminders
ADP Mobile Solutions
Zenefits
8.9
Multiple review frequency
ADP Mobile Solutions
Zenefits
8.9

Succession Planning

ADP Mobile Solutions
Zenefits
7.2
Create succession plans/pools
ADP Mobile Solutions
Zenefits
7.0
Candidate ranking
ADP Mobile Solutions
Zenefits
7.0
Candidate search
ADP Mobile Solutions
Zenefits
8.0
Candidate development
ADP Mobile Solutions
Zenefits
6.7

Recruiting / ATS

ADP Mobile Solutions
Zenefits
7.9
Job Requisition Management
ADP Mobile Solutions
Zenefits
7.3
Company Website Posting
ADP Mobile Solutions
Zenefits
6.7
Publish to Social Media
ADP Mobile Solutions
Zenefits
7.8
Job Search Site Posting
ADP Mobile Solutions
Zenefits
7.3
Duplicate Candidate Prevention
ADP Mobile Solutions
Zenefits
8.7
Applicant Tracking
ADP Mobile Solutions
Zenefits
8.8
Notifications and Alerts
ADP Mobile Solutions
Zenefits
8.5

Pros

ADP Mobile Solutions

  • ADP does a great job of handling all tax filings, which removes a lot of complexity and headache for the business owner.
  • ADP has great reporting functions to facilitate analysis around labor costs.
  • The "employee access" function allows employees to directly view their pay stubs, or tax statements, update changes in personal information like address or direct deposit info, which cuts down on admin work for business owner and improves accuracy of employee records.
Anonymous | TrustRadius Reviewer

Zenefits

  • On-boarding new hires- allowing newly hired employees to fill in their forms and upload supporting documents saves hours from their first day!
  • Time off tracking- the system auto calculates accrual however your company needs, and makes it easy for employees to manage their sick and vacation use.
  • The Business Intelligence section of Zenefits offers lots of helpful tools that new to HR professionals would find helpful as they set up features and processes for smaller companies.
Anonymous | TrustRadius Reviewer

Cons

ADP Mobile Solutions

  • There might be some features that could be added but the tool doesn't seem to support them right away.
  • It would be great to have the ability to easily connect to other sources of data.
  • It would be awesome if it could allow coding or scripting to integrate analytics.
Anonymous | TrustRadius Reviewer

Zenefits

  • While the Tech Support is fast to respond, the actual resolutions can take a while to come into play
  • In the Time and Attendance feature it allows people to clock in early from 30 minute unpaid breaks if they wish. Most TimeKeeper apps prevent you from ending a break early to comply with the law, switching to Zenefits actually increased our California meal break violations.
Brittany Martin, PHRca | TrustRadius Reviewer

Likelihood to Renew

ADP Mobile Solutions

ADP Mobile Solutions 1.0
Based on 1 answer
It's just not user-friendly
Anonymous | TrustRadius Reviewer

Zenefits

Zenefits 8.6
Based on 4 answers
It's a great, easy to use platform that allows all staff to easily engage at the appropriate level of engagement for their needs. It has saved us countless hours for how we track our staff and our ability to easily pull reports. I highly recommend this platform to anyone
Rachel Hynes | TrustRadius Reviewer

Usability

ADP Mobile Solutions

ADP Mobile Solutions 7.0
Based on 2 answers
The usability seems very intuitive, as we turn more features on we are continually impressed. As we roll out features to our employees, it is very user-friendly, and most users have little to complain about. I would recommend a training module when someone first downloads the app, to have a few training screens before logging in to help those less familiar with application technology. Other than that recommendation, the app has been great.
Anonymous | TrustRadius Reviewer

Zenefits

Zenefits 8.2
Based on 1 answer
Easy to use. Staff loves the moble app.
Elisha Ritchey | TrustRadius Reviewer

Support

ADP Mobile Solutions

ADP Mobile Solutions 8.2
Based on 5 answers
I have not had to use support as of yet. But I will give them a high rating based on the product.
Charlotte Eddy | TrustRadius Reviewer

Zenefits

Zenefits 6.7
Based on 8 answers
I would give it a 5 rating because I've frequently had to reach out to support and have been given unclear or wrong answers. I've sent multiple emails and not received responses for days when they say a turnaround time of 24 hours, so that has been difficult as well. The quality of knowledge could be improved because I often have to wait longer to get a different person to tell me the answer.
Anonymous | TrustRadius Reviewer

Alternatives Considered

ADP Mobile Solutions

Both software do the same types of things. I think either is a good choice, I would just recommend you consolidate all your processes onto one software. Having multiple software can be tedious and confusing for employees.
Anonymous | TrustRadius Reviewer

Zenefits

Kronos and Zenefits are very different--it's almost hard to compare them because Kronos is designed for a much larger corporation. But honestly, Kronos really lied to us during the sales phase, as most of their system is hard-coded and cannot be changed based on a business. That's not a huge deal for a small company but when you get bigger that really matters. Zenefits is also not as easy to customize, but that fits their audience so it makes sense.
Sandy Nahra | TrustRadius Reviewer

Return on Investment

ADP Mobile Solutions

  • It minimizes the HR administration.
  • ADP enables others to focus on improving the business rather than administering it.
  • ADP has helped streamline benefit choices and enrollment.
Anonymous | TrustRadius Reviewer

Zenefits

  • Going paperless has saved me tons of time, its a good system but it could be better (more permission levels, customizable forms, better electronic signatures).
  • Our onboarding went very smoothly. When we had an employee that needed to change their account it was pretty easy to make that happen.
  • It would be great to have more levels of permissions, right now all of the hiring managers have to be admins so that they can adjust PTO balances for comp time.
Jennifer Paxton | TrustRadius Reviewer

Screenshots

ADP Mobile Solutions

Pricing Details

ADP Mobile Solutions

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Zenefits

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
$8*

* per employee per month

Rating Summary

Likelihood to Recommend

ADP Mobile Solutions
8.5
Zenefits
8.4

Likelihood to Renew

ADP Mobile Solutions
1.0
Zenefits
8.6

Usability

ADP Mobile Solutions
7.0
Zenefits
8.2

Support

ADP Mobile Solutions
8.2
Zenefits
6.7

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