31 Reviews and Ratings
64 Reviews and Ratings
ADP is best if you have a really knowledgeable client rep that has been your contact for multiple sessions. Otherwise, you are forced to reiterate the problems to multiple parties. If you have a dedicated staff member who is knowledgeable of your processes, then ADP is a good resource for payroll needs.Incentivized
For any business looking for a solid and reliable payroll system [ADP Streamline Payroll] is perfect. It is a little expensive but you certainly get what you pay for. It is easy to implement for your business and to get your employees set up. Gathers all of the needed tax documents and payroll stubs easily and makes them accessible.Incentivized
It is very simple to process payroll, even from home if needed. I once processed the payroll from Japan.I love that I can balance the payroll and send it knowing it is 100% correct.I can process payroll as late as 6pm and have it back the next day.I really like my ADP representative. I have had 2 and they are very knowledgeable and pleasant to work with.Speaking of the ADP representative.......No matter who answers the phone, if my rep is not available, they are all knowledgeable and even through they are not my assigned rep, they are all pleasant to work with.Incentivized
They actually make the payments to the tax agencies for you, you don't have to manually do that yourself.It does all the calculations of how much to withhold and pay for taxes for everyone.It has certain reports and saves the employee tax information for everyone within the platform.Incentivized
The payroll function, while user friendly, was a little confusing starting out. Many codes had to be learned for certain things such as benefits.When running reports, the process was very easy to make a mistake requiring multiple tries to get it correct.Incentivized
Happens rarely, but sometimes Customer Service has to look up an answer. I would prefer they simply upgrade my call to someone who knows the answer.If you are going through a huge company change, let them know ahead of time so you can get a timeline of when changes should and can be done. Implementation of a new company takes considerable time.Offer more LIVE webinars to get more interaction. Listening to webinars, not so exciting and you can't ask questions while you are listening.Incentivized
I have a lot of experience and trust in this software package - actually any software package from ADP. The training that I have gotten over the years has always been complete and the representatives that I have had over the years are all EXCEPTIONAL! Looking back in the 20 plus years of experience, I can say truthfully there are only 1-3 persons who I would rather not have worked with at ADP. I find their customer service, and phone reps do their best to get the job done. This makes my job easier in the process.Incentivized
Without knowing what the competitors offer I can only give a limited opinion.Incentivized
Really.....I hate to keep repeating my self but I am very confident in any ADP software. They are worldwide and have proven their capabilities throughout the world Incentivized
So far, ADP Streamline Payroll has provided me accurate computation of my compensation. And never had any problems with it.Incentivized
I give this a 9 rating because the customer support is great. I have had issues that needed to be solved very quickly and they are always so eager to help. They can give you a solution to your problem and if they try everything and still can't, they will connect you with someone that can or will.Incentivized
ADP is just a well known brand and is fairly affordable. Compared to other software such as Workday, it was a more affordable price point for our budget. However, if we had more resources and time to examine, Workday seems to offer a strong alternative to ADP in terms of payroll, HR, and financial systems. Overall though, there are more consultants knowledgeable about ADP which made it an easier choice for us Incentivized
ADP Streamline Payroll has a great stack for employers looking to provide all of the basic payroll benefits to employees. I think ADP excels with its UX/UI, which is typically a problem for this industry. It's fairly easy to set up and use, compared to other systems. Try it out!Incentivized
Definitely better customer service. When someone called in about their account, I was able to easily access the information and make any changes at a click of a button.Incentivized
ADP Streamline was just a function to us so I can't really say it had a positive or negative effect on our business objectives. We went with Streamline because we already were with ADP. We didn't really shop.Because of the great rep we had we were able to get a more positive response from our German staff to their pay. Before I came on board there were a lot of payroll errors which had an effect on staff morale. With help from the rep we were able to improve our accuracy and pay people correctly.Incentivized