ADP Resource (Discontinued) vs. ADP Streamline Payroll

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ADP Resource (Discontinued)
Score 3.2 out of 10
N/A
ADP Resource (now discontinued) was a benefits administration tool that also supported some recruiting, training, and risk management functions.N/A
ADP Streamline Payroll
Score 7.7 out of 10
Mid-Size Companies (51-1,000 employees)
ADP Streamline is a payroll and benefits administration offering specifically for companies with multi-national / global employees.N/A
Pricing
ADP Resource (Discontinued)ADP Streamline Payroll
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ADP Resource (Discontinued)ADP Streamline Payroll
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
ADP Resource (Discontinued)ADP Streamline Payroll
Top Pros
Top Cons
Features
ADP Resource (Discontinued)ADP Streamline Payroll
Payroll Management
Comparison of Payroll Management features of Product A and Product B
ADP Resource (Discontinued)
-
Ratings
ADP Streamline Payroll
8.6
11 Ratings
6% above category average
Pay calculation00 Ratings9.211 Ratings
Support for external payroll vendors00 Ratings8.76 Ratings
Off-cycle/On-Demand payment00 Ratings9.03 Ratings
Benefit plan administration00 Ratings8.37 Ratings
Direct deposit files00 Ratings9.010 Ratings
Salary revision and increment management00 Ratings8.011 Ratings
Reimbursement management00 Ratings7.87 Ratings
Best Alternatives
ADP Resource (Discontinued)ADP Streamline Payroll
Small Businesses
Justworks
Justworks
Score 7.8 out of 10
Patriot Software
Patriot Software
Score 9.0 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.3 out of 10
Infor Human Resources
Infor Human Resources
Score 7.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ADP Resource (Discontinued)ADP Streamline Payroll
Likelihood to Recommend
7.0
(3 ratings)
8.8
(15 ratings)
Likelihood to Renew
10.0
(2 ratings)
7.0
(1 ratings)
Usability
10.0
(1 ratings)
10.0
(1 ratings)
Support Rating
-
(0 ratings)
9.3
(6 ratings)
User Testimonials
ADP Resource (Discontinued)ADP Streamline Payroll
Likelihood to Recommend
ADP
ADP is best if you have a really knowledgeable client rep that has been your contact for multiple sessions. Otherwise, you are forced to reiterate the problems to multiple parties. If you have a dedicated staff member who is knowledgeable of your processes, then ADP is a good resource for payroll needs.
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ADP
For any business looking for a solid and reliable payroll system [ADP Streamline Payroll] is perfect. It is a little expensive but you certainly get what you pay for. It is easy to implement for your business and to get your employees set up. Gathers all of the needed tax documents and payroll stubs easily and makes them accessible.
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Pros
ADP
  • It is very simple to process payroll, even from home if needed. I once processed the payroll from Japan.
  • I love that I can balance the payroll and send it knowing it is 100% correct.
  • I can process payroll as late as 6pm and have it back the next day.
  • I really like my ADP representative. I have had 2 and they are very knowledgeable and pleasant to work with.
  • Speaking of the ADP representative.......No matter who answers the phone, if my rep is not available, they are all knowledgeable and even through they are not my assigned rep, they are all pleasant to work with.
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ADP
  • They actually make the payments to the tax agencies for you, you don't have to manually do that yourself.
  • It does all the calculations of how much to withhold and pay for taxes for everyone.
  • It has certain reports and saves the employee tax information for everyone within the platform.
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Cons
ADP
  • The payroll function, while user friendly, was a little confusing starting out. Many codes had to be learned for certain things such as benefits.
  • When running reports, the process was very easy to make a mistake requiring multiple tries to get it correct.
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ADP
  • Happens rarely, but sometimes Customer Service has to look up an answer. I would prefer they simply upgrade my call to someone who knows the answer.
  • If you are going through a huge company change, let them know ahead of time so you can get a timeline of when changes should and can be done. Implementation of a new company takes considerable time.
  • Offer more LIVE webinars to get more interaction. Listening to webinars, not so exciting and you can't ask questions while you are listening.
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Likelihood to Renew
ADP
I have a lot of experience and trust in this software package - actually any software package from ADP. The training that I have gotten over the years has always been complete and the representatives that I have had over the years are all EXCEPTIONAL! Looking back in the 20 plus years of experience, I can say truthfully there are only 1-3 persons who I would rather not have worked with at ADP. I find their customer service, and phone reps do their best to get the job done. This makes my job easier in the process.
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ADP
Without knowing what the competitors offer I can only give a limited opinion.
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Usability
ADP
Really.....I hate to keep repeating my self but I am very confident in any ADP software. They are worldwide and have proven their capabilities throughout the world
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ADP
So far, ADP Streamline Payroll has provided me accurate computation of my compensation. And never had any problems with it.
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Support Rating
ADP
No answers on this topic
ADP
I give this a 9 rating because the customer support is great. I have had issues that needed to be solved very quickly and they are always so eager to help. They can give you a solution to your problem and if they try everything and still can't, they will connect you with someone that can or will.
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Alternatives Considered
ADP
ADP is just a well known brand and is fairly affordable. Compared to other software such as Workday, it was a more affordable price point for our budget. However, if we had more resources and time to examine, Workday seems to offer a strong alternative to ADP in terms of payroll, HR, and financial systems. Overall though, there are more consultants knowledgeable about ADP which made it an easier choice for us
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ADP
ADP Streamline Payroll has a great stack for employers looking to provide all of the basic payroll benefits to employees. I think ADP excels with its UX/UI, which is typically a problem for this industry. It's fairly easy to set up and use, compared to other systems. Try it out!
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Return on Investment
ADP
  • Definitely better customer service. When someone called in about their account, I was able to easily access the information and make any changes at a click of a button.
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ADP
  • ADP Streamline was just a function to us so I can't really say it had a positive or negative effect on our business objectives. We went with Streamline because we already were with ADP. We didn't really shop.
  • Because of the great rep we had we were able to get a more positive response from our German staff to their pay. Before I came on board there were a lot of payroll errors which had an effect on staff morale. With help from the rep we were able to improve our accuracy and pay people correctly.
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ScreenShots

ADP Streamline Payroll Screenshots

Screenshot of StreamlOnline Performance ManagementScreenshot of Consolidated ReportingScreenshot of StreamOnline Data Hub