What users are saying about
43 Ratings
29 Ratings
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Score 6 out of 101
43 Ratings
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Score 8.1 out of 101

Likelihood to Recommend

ADP Resource (Discontinued)

ADP is best if you have a really knowledgeable client rep that has been your contact for multiple sessions. Otherwise, you are forced to reiterate the problems to multiple parties. If you have a dedicated staff member who is knowledgeable of your processes, then ADP is a good resource for payroll needs.
No photo available

APS

I think that APS Online is scalable to any organization. It's a wonderful product and I have had so many managers that work with me that feel the same way. We haven't been with them quite a year yet but since we've started it has made a world of difference for us. Things to ask about- 1- Do they specialize in or can they accommodate states that you are working in and their various rules?2- What type of customer service? Do they have a call center or do they have a designated person like APS?3- How long do your reports stay in the system? (ADP "archived" theirs after a year so we couldn't reach them)
Lindsey Rosin profile photo

Feature Rating Comparison

Human Resource Management

ADP Resource (Discontinued)
APS
7.0
Employee demographic data
ADP Resource (Discontinued)
APS
9.4
Employment history
ADP Resource (Discontinued)
APS
7.0
Job profiles and administration
ADP Resource (Discontinued)
APS
8.3
Workflow for transfers, promotions, pay raises, etc.
ADP Resource (Discontinued)
APS
4.0
Organizational charting
ADP Resource (Discontinued)
APS
7.9
Organization and location management
ADP Resource (Discontinued)
APS
6.0
Compliance data (COBRA, OSHA, etc.)
ADP Resource (Discontinued)
APS
6.0

Payroll Management

ADP Resource (Discontinued)
APS
7.3
Pay calculation
ADP Resource (Discontinued)
APS
7.0
Support for external payroll vendors
ADP Resource (Discontinued)
APS
5.7
Benefit plan administration
ADP Resource (Discontinued)
APS
7.0
Direct deposit files
ADP Resource (Discontinued)
APS
8.0
Salary revision and increment management
ADP Resource (Discontinued)
APS
7.0
Reimbursement management
ADP Resource (Discontinued)
APS
9.0

Leave and Attendance Management

ADP Resource (Discontinued)
APS
6.7
Approval workflow
ADP Resource (Discontinued)
APS
8.0
Balance details
ADP Resource (Discontinued)
APS
6.0
Annual carry-forward and encashment
ADP Resource (Discontinued)
APS
6.0

Employee Self Service

ADP Resource (Discontinued)
APS
7.2
View and generate pay and benefit information
ADP Resource (Discontinued)
APS
8.0
Update personal information
ADP Resource (Discontinued)
APS
9.0
View company policy documentation
ADP Resource (Discontinued)
APS
7.0
Employee recognition
ADP Resource (Discontinued)
APS
7.0
View job history
ADP Resource (Discontinued)
APS
5.0

Asset Management

ADP Resource (Discontinued)
APS
7.0
Tracking of all physical assets
ADP Resource (Discontinued)
APS
7.0

HR Reporting

ADP Resource (Discontinued)
APS
7.1
Report builder
ADP Resource (Discontinued)
APS
7.0
Pre-built reports
ADP Resource (Discontinued)
APS
7.0
Ability to combine HR data with external data
ADP Resource (Discontinued)
APS
7.4

Onboarding

ADP Resource (Discontinued)
APS
7.5
New hire portal
ADP Resource (Discontinued)
APS
8.0
Manager tracking tools
ADP Resource (Discontinued)
APS
7.0

Performance and Goals

ADP Resource (Discontinued)
APS
7.8
Corporate goal setting
ADP Resource (Discontinued)
APS
8.1
Individual goal setting
ADP Resource (Discontinued)
APS
8.2
Line-of sight-visibility
ADP Resource (Discontinued)
APS
8.2
Performance tracking
ADP Resource (Discontinued)
APS
6.9

Performance Management

ADP Resource (Discontinued)
APS
8.0
Performance plans
ADP Resource (Discontinued)
APS
7.9
Performance improvement plans
ADP Resource (Discontinued)
APS
7.0
Review status tracking
ADP Resource (Discontinued)
APS
8.4
Review reminders
ADP Resource (Discontinued)
APS
8.3
Multiple review frequency
ADP Resource (Discontinued)
APS
8.5

Succession Planning

ADP Resource (Discontinued)
APS
5.0
Create succession plans/pools
ADP Resource (Discontinued)
APS
5.0
Candidate ranking
ADP Resource (Discontinued)
APS
5.0

Recruiting / ATS

ADP Resource (Discontinued)
APS
8.8
Job Requisition Management
ADP Resource (Discontinued)
APS
9.2
Company Website Posting
ADP Resource (Discontinued)
APS
9.2
Publish to Social Media
ADP Resource (Discontinued)
APS
9.2
Job Search Site Posting
ADP Resource (Discontinued)
APS
8.8
Duplicate Candidate Prevention
ADP Resource (Discontinued)
APS
7.6
Applicant Tracking
ADP Resource (Discontinued)
APS
8.4
Notifications and Alerts
ADP Resource (Discontinued)
APS
9.2

Pros

ADP Resource (Discontinued)

  • It is very simple to process payroll, even from home if needed. I once processed the payroll from Japan.
  • I love that I can balance the payroll and send it knowing it is 100% correct.
  • I can process payroll as late as 6pm and have it back the next day.
  • I really like my ADP representative. I have had 2 and they are very knowledgeable and pleasant to work with.
  • Speaking of the ADP representative.......No matter who answers the phone, if my rep is not available, they are all knowledgeable and even through they are not my assigned rep, they are all pleasant to work with.
Yolanda Gaytan profile photo

APS

  • It's fast and intuitive. Our previous contractors were ADP and Paychex and neither were intuitive. Our payroll runs have less errors now than with previous vendors. Payroll prep time is down from 5 hours with ADP to 2 hours with APS for the HR Manager.
  • The limiters are great. I'm always afraid of that error that no one caught. Let's assume that you add a $200 limiter to overtime. Any time that a staff member is about to receive more than $200 in overtime for that pay period, a red flag goes up for the HR manager to double check.
  • We have 3 programs in public schools that block certain ports. APS has a 2nd feature using GPS so that staff can only check in for their shift while they are in the designated GPS range. Great for someone who has to report to a remote location. Just add the GPS coordinates and they can't check until they get to the project.
Ronald D. Tompkins profile photo

Cons

ADP Resource (Discontinued)

  • The payroll function, while user friendly, was a little confusing starting out. Many codes had to be learned for certain things such as benefits.
  • When running reports, the process was very easy to make a mistake requiring multiple tries to get it correct.
No photo available

APS

  • Reporting - We have six different business units and the reporting is separate for all three. Most reporting I do requires information from all business units so am running six reports and then copying and pasting to get the report I need.
  • Multi-state taxes - We have a number of employees who live in New York and work in New Jersey. APS OnLine is designed to accommodate one state withholding so ability to have "worked in" state and "lived in" state taxes withheld went away. This was a shortfall.
  • The Carrier connection setup took much longer than expected. After a year, we are still having some issues with some items transferring over to the GL.
  • The CA overtime calculation does not calculate after 8 hours per day, only on the 40 per week so we override each week.
  • Reporting - when running Benefit reports, it recognizes employees who formerly carried the plan but may have dropped it. To get around this, we have to delete off the employee's record so the history is not readily available.
No photo available

Likelihood to Renew

ADP Resource (Discontinued)

ADP Resource (Discontinued) 10.0
Based on 2 answers
I have a lot of experience and trust in this software package - actually any software package from ADP. The training that I have gotten over the years has always been complete and the representatives that I have had over the years are all EXCEPTIONAL! Looking back in the 20 plus years of experience, I can say truthfully there are only 1-3 persons who I would rather not have worked with at ADP. I find their customer service, and phone reps do their best to get the job done. This makes my job easier in the process.
Yolanda Gaytan profile photo

APS

APS 9.7
Based on 6 answers
I have been using the system for over a year now and feel more comfortable with the functionality of it. I have just recently implemented the benefit administration portion.
Chanell Clayton profile photo

Usability

ADP Resource (Discontinued)

ADP Resource (Discontinued) 10.0
Based on 1 answer
Really.....I hate to keep repeating my self but I am very confident in any ADP software. They are worldwide and have proven their capabilities throughout the world
Yolanda Gaytan profile photo

APS

APS 9.5
Based on 4 answers
In general, it's a great system to use. We were looking for simplicity and ease of use and have received raves from our employees in their ability to access and make use of the system. There is still so much more that we have yet to gain as we continue working through each of the modules.
No photo available

Reliability and Availability

ADP Resource (Discontinued)

No score
No answers yet
No answers on this topic

APS

APS 9.0
Based on 1 answer
I haven't had any outages
No photo available

Performance

ADP Resource (Discontinued)

No score
No answers yet
No answers on this topic

APS

APS 9.0
Based on 1 answer
No photo available

Support

ADP Resource (Discontinued)

No score
No answers yet
No answers on this topic

APS

APS 9.9
Based on 3 answers
There is one primary account representative that we contact on a regular basis. If she is unavailable, there are others on her team. It does seem that our implementation was more complex than others that have been installed, so fixes are not as easily remedied.
No photo available

In-Person Training

ADP Resource (Discontinued)

No score
No answers yet
No answers on this topic

APS

APS 9.0
Based on 1 answer
Even if it wasn't in-person on location, we felt like we had our trainer in the room with us.
No photo available

Online Training

ADP Resource (Discontinued)

No score
No answers yet
No answers on this topic

APS

APS 9.0
Based on 1 answer
We had great webinars.
No photo available

Implementation

ADP Resource (Discontinued)

No score
No answers yet
No answers on this topic

APS

APS 8.7
Based on 4 answers
It would have been helpful to understand the phases of the implementation up front so I could have prepared differently for enrollments, billing, and transfer of information to payroll. At the end of the day, I'm happy with the selection and the system and anticipate I will like it better as we go along. We have done a number of other system implementations in the past few years, and this has been pretty painless, however, I've had a few surprises.
No photo available

Alternatives Considered

ADP Resource (Discontinued)

ADP is just a well known brand and is fairly affordable. Compared to other software such as Workday, it was a more affordable price point for our budget. However, if we had more resources and time to examine, Workday seems to offer a strong alternative to ADP in terms of payroll, HR, and financial systems. Overall though, there are more consultants knowledgeable about ADP which made it an easier choice for us
No photo available

APS

All the other payroll systems were very complicated and had a lot of capabilities that were nto needed for an organization of our size. This made it difficult to use and confusing. APS covers all our needs and does so with ease of use and great support
John Bellini III profile photo

Scalability

ADP Resource (Discontinued)

No score
No answers yet
No answers on this topic

APS

APS 9.0
Based on 1 answer
I've never had a problem with the system nor in finding the right information.
No photo available

Return on Investment

ADP Resource (Discontinued)

  • Definitely better customer service. When someone called in about their account, I was able to easily access the information and make any changes at a click of a button.
No photo available

APS

  • APS OnLine has helped us streamline the payroll process by freeing up our time of not having to personally cut and sign weekly paychecks. We don't have to rely on check signers to be present which has helped our timeliness as well.
Charles Olivier profile photo

Screenshots

ADP Resource (Discontinued)

Pricing Details

ADP Resource (Discontinued)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

APS

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

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