What users are saying about

ADP Resource

27 Ratings

APS

42 Ratings

ADP Resource

27 Ratings
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Score 6.5 out of 101

APS

42 Ratings
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Score 7.4 out of 101

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Likelihood to Recommend

ADP Resource

This is no fault of ADP, I would want to use our software to it's full potential. [I would like to use it for] letting the employees have access to their records for changes to their address and to view their payroll records. I like that I have so much access to process payroll but I, feel the cost does not justify the use. It is pricey for what I am using it for and this is the decision of our President.
Yolanda Gaytan profile photo

APS

I think that APS Online is scalable to any organization. It's a wonderful product and I have had so many managers that work with me that feel the same way. We haven't been with them quite a year yet but since we've started it has made a world of difference for us. Things to ask about- 1- Do they specialize in or can they accommodate states that you are working in and their various rules?2- What type of customer service? Do they have a call center or do they have a designated person like APS?3- How long do your reports stay in the system? (ADP "archived" theirs after a year so we couldn't reach them)
Lindsey Rosin profile photo

Feature Rating Comparison

Human Resource Management

ADP Resource
APS
8.5
Employee demographic data
ADP Resource
APS
9.4
Employment history
ADP Resource
APS
8.7
Job profiles and administration
ADP Resource
APS
8.3
Workflow for transfers, promotions, pay raises, etc.
ADP Resource
APS
8.2
Organizational charting
ADP Resource
APS
7.9
Organization and location management
ADP Resource
APS
8.4
Compliance data (COBRA, OSHA, etc.)
ADP Resource
APS
8.4

Payroll Management

ADP Resource
APS
8.5
Pay calculation
ADP Resource
APS
9.2
Support for external payroll vendors
ADP Resource
APS
5.7
Benefit plan administration
ADP Resource
APS
8.2
Direct deposit files
ADP Resource
APS
9.9
Salary revision and increment management
ADP Resource
APS
8.9
Reimbursement management
ADP Resource
APS
9.0

Leave and Attendance Management

ADP Resource
APS
8.7
Approval workflow
ADP Resource
APS
9.4
Balance details
ADP Resource
APS
8.2
Annual carry-forward and encashment
ADP Resource
APS
8.3

Employee Self Service

ADP Resource
APS
8.6
View and generate pay and benefit information
ADP Resource
APS
9.4
Update personal information
ADP Resource
APS
9.4
View company policy documentation
ADP Resource
APS
8.1
Employee recognition
ADP Resource
APS
7.6
View job history
ADP Resource
APS
8.6

Asset Management

ADP Resource
APS
8.0
Tracking of all physical assets
ADP Resource
APS
8.0

HR Reporting

ADP Resource
APS
8.4
Report builder
ADP Resource
APS
9.2
Pre-built reports
ADP Resource
APS
8.5
Ability to combine HR data with external data
ADP Resource
APS
7.4

Onboarding

ADP Resource
APS
9.0
New hire portal
ADP Resource
APS
9.3
Manager tracking tools
ADP Resource
APS
8.7

Performance and Goals

ADP Resource
APS
7.8
Corporate goal setting
ADP Resource
APS
8.1
Individual goal setting
ADP Resource
APS
8.2
Line-of sight-visibility
ADP Resource
APS
8.2
Performance tracking
ADP Resource
APS
6.9

Performance Management

ADP Resource
APS
8.0
Performance plans
ADP Resource
APS
7.9
Performance improvement plans
ADP Resource
APS
7.0
Review status tracking
ADP Resource
APS
8.4
Review reminders
ADP Resource
APS
8.3
Multiple review frequency
ADP Resource
APS
8.5

Succession Planning

ADP Resource
APS
5.0
Create succession plans/pools
ADP Resource
APS
5.0
Candidate ranking
ADP Resource
APS
5.0

Recruiting / ATS

ADP Resource
APS
8.8
Job Requisition Management
ADP Resource
APS
9.2
Company Website Posting
ADP Resource
APS
9.2
Publish to Social Media
ADP Resource
APS
9.2
Job Search Site Posting
ADP Resource
APS
8.8
Duplicate Candidate Prevention
ADP Resource
APS
7.6
Applicant Tracking
ADP Resource
APS
8.4
Notifications and Alerts
ADP Resource
APS
9.2

Pros

  • It is very simple to process payroll, even from home if needed. I once processed the payroll from Japan.
  • I love that I can balance the payroll and send it knowing it is 100% correct.
  • I can process payroll as late as 6pm and have it back the next day.
  • I really like my ADP representative. I have had 2 and they are very knowledgeable and pleasant to work with.
  • Speaking of the ADP representative.......No matter who answers the phone, if my rep is not available, they are all knowledgeable and even through they are not my assigned rep, they are all pleasant to work with.
Yolanda Gaytan profile photo
  • Their customer service is fabulous. They are always very friendly and quick to answer questions.
  • Their website is easy to navigate. There are also customizable screens for faster navigation to items used more often.
  • Very easy to edit and add information about employees.
Sandy Wright profile photo

Cons

  • My biggest peeve is....and they are aware of this - a new state is sometimes very difficult to set up. With all the different classifications in states back east, it can take days to get it set up correctly.
Yolanda Gaytan profile photo
  • A suggestion would be within the payroll module - it does not automatically calculate the hourly rate for a salaried employee. The calculation must be done manually and entered into the system.
Karla Hebert profile photo

Likelihood to Renew

ADP Resource10.0
Based on 2 answers
I have a lot of experience and trust in this software package - actually any software package from ADP. The training that I have gotten over the years has always been complete and the representatives that I have had over the years are all EXCEPTIONAL! Looking back in the 20 plus years of experience, I can say truthfully there are only 1-3 persons who I would rather not have worked with at ADP. I find their customer service, and phone reps do their best to get the job done. This makes my job easier in the process.
Yolanda Gaytan profile photo
APS9.7
Based on 6 answers
We just moved to APS Online and are happy so far.
Karla Hebert profile photo

Usability

ADP Resource10.0
Based on 1 answer
Really.....I hate to keep repeating my self but I am very confident in any ADP software. They are worldwide and have proven their capabilities throughout the world
Yolanda Gaytan profile photo
APS9.5
Based on 4 answers
Very well streamlined, easy to understand, very intuitive
No photo available

Reliability and Availability

No score
No answers yet
No answers on this topic
APS9.0
Based on 1 answer
I haven't had any outages
No photo available

Performance

No score
No answers yet
No answers on this topic
APS9.0
Based on 1 answer
No photo available

Support

No score
No answers yet
No answers on this topic
APS9.9
Based on 3 answers
There is one primary account representative that we contact on a regular basis. If she is unavailable, there are others on her team. It does seem that our implementation was more complex than others that have been installed, so fixes are not as easily remedied.
No photo available

In-Person Training

No score
No answers yet
No answers on this topic
APS9.0
Based on 1 answer
Even if it wasn't in-person on location, we felt like we had our trainer in the room with us.
No photo available

Online Training

No score
No answers yet
No answers on this topic
APS9.0
Based on 1 answer
We had great webinars.
No photo available

Implementation

No score
No answers yet
No answers on this topic
APS8.7
Based on 4 answers
It would have been helpful to understand the phases of the implementation up front so I could have prepared differently for enrollments, billing, and transfer of information to payroll. At the end of the day, I'm happy with the selection and the system and anticipate I will like it better as we go along. We have done a number of other system implementations in the past few years, and this has been pretty painless, however, I've had a few surprises.
No photo available

Alternatives Considered

ADP is just a well known brand and is fairly affordable. Compared to other software such as Workday, it was a more affordable price point for our budget. However, if we had more resources and time to examine, Workday seems to offer a strong alternative to ADP in terms of payroll, HR, and financial systems. Overall though, there are more consultants knowledgeable about ADP which made it an easier choice for us
No photo available
We were previously with ADP and while the functionality improved when we moved to the Workforce Now version, we still wanted an improved and more economical solution for integrating payroll and HR with benefits management. APS Online offers that.
Karla Hebert profile photo

Scalability

No score
No answers yet
No answers on this topic
APS9.0
Based on 1 answer
I've never had a problem with the system nor in finding the right information.
No photo available

Return on Investment

  • Positive - ADP has simplified our payroll batches as the payroll side is quite intuitive.
  • Negatives - Because of a lack of internal coordination, we've often had to have multiple phone calls to resolve issues.
  • Positive - The reporting within the tool has allowed us to be more efficient during our financial audits.
No photo available
  • The change to APS Online will decrease the time spent preparing and processing payroll. The most important improvement will be the integration with the payroll and HR modules - this will save a tremendous amount of redundant work.
Karla Hebert profile photo

Screenshots

Pricing Details

ADP Resource

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

APS

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Our Payroll solution is offered as a standalone service, but additional solutions must be used in conjunction with our Payroll solution. This ensures the best possible user experience for our customers.