What users are saying about
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222 Ratings
29 Ratings
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Score 6.1 out of 101

Ascentis

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222 Ratings
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Score 6.9 out of 101

Likelihood to Recommend

ADP Resource (Discontinued)

ADP is best if you have a really knowledgeable client rep that has been your contact for multiple sessions. Otherwise, you are forced to reiterate the problems to multiple parties. If you have a dedicated staff member who is knowledgeable of your processes, then ADP is a good resource for payroll needs.
No photo available

Ascentis

While the Recruiting module itself is difficult to get it the way we need, moving applicants into HR has saved us tons of time since it is fully integrated. Everything works well together and the support services teams for all modules are outstanding. Within Recruiting, there are no integrated Reference check capabilities, so it has to be done manually outside the system. With the volume of seasonal hiring we do, we simply don't have the time to do this effectively. If there was a way to run reference checks and have them flow back to the employee record in the form of an attachment for their file, it would be awesome!
Gail Bettcher profile photo

Feature Rating Comparison

Human Resource Management

ADP Resource (Discontinued)
Ascentis
7.1
Employee demographic data
ADP Resource (Discontinued)
Ascentis
8.0
Employment history
ADP Resource (Discontinued)
Ascentis
7.8
Job profiles and administration
ADP Resource (Discontinued)
Ascentis
7.2
Workflow for transfers, promotions, pay raises, etc.
ADP Resource (Discontinued)
Ascentis
6.9
Organizational charting
ADP Resource (Discontinued)
Ascentis
5.9
Organization and location management
ADP Resource (Discontinued)
Ascentis
7.2
Compliance data (COBRA, OSHA, etc.)
ADP Resource (Discontinued)
Ascentis
6.9

Payroll Management

ADP Resource (Discontinued)
Ascentis
7.4
Pay calculation
ADP Resource (Discontinued)
Ascentis
8.1
Support for external payroll vendors
ADP Resource (Discontinued)
Ascentis
7.4
Benefit plan administration
ADP Resource (Discontinued)
Ascentis
7.0
Direct deposit files
ADP Resource (Discontinued)
Ascentis
8.5
Salary revision and increment management
ADP Resource (Discontinued)
Ascentis
7.4
Reimbursement management
ADP Resource (Discontinued)
Ascentis
6.4

Leave and Attendance Management

ADP Resource (Discontinued)
Ascentis
7.5
Approval workflow
ADP Resource (Discontinued)
Ascentis
7.5
Balance details
ADP Resource (Discontinued)
Ascentis
7.5
Annual carry-forward and encashment
ADP Resource (Discontinued)
Ascentis
7.6

Employee Self Service

ADP Resource (Discontinued)
Ascentis
7.6
View and generate pay and benefit information
ADP Resource (Discontinued)
Ascentis
8.0
Update personal information
ADP Resource (Discontinued)
Ascentis
8.3
View company policy documentation
ADP Resource (Discontinued)
Ascentis
7.4
Employee recognition
ADP Resource (Discontinued)
Ascentis
6.9
View job history
ADP Resource (Discontinued)
Ascentis
7.2

Asset Management

ADP Resource (Discontinued)
Ascentis
6.3
Tracking of all physical assets
ADP Resource (Discontinued)
Ascentis
6.3

HR Reporting

ADP Resource (Discontinued)
Ascentis
6.2
Report builder
ADP Resource (Discontinued)
Ascentis
6.6
Pre-built reports
ADP Resource (Discontinued)
Ascentis
6.5
Ability to combine HR data with external data
ADP Resource (Discontinued)
Ascentis
5.6

Onboarding

ADP Resource (Discontinued)
Ascentis
6.9
New hire portal
ADP Resource (Discontinued)
Ascentis
7.2
Manager tracking tools
ADP Resource (Discontinued)
Ascentis
6.6

Performance and Goals

ADP Resource (Discontinued)
Ascentis
6.3
Corporate goal setting
ADP Resource (Discontinued)
Ascentis
6.3
Individual goal setting
ADP Resource (Discontinued)
Ascentis
6.4
Line-of sight-visibility
ADP Resource (Discontinued)
Ascentis
6.0
Performance tracking
ADP Resource (Discontinued)
Ascentis
6.2

Performance Management

ADP Resource (Discontinued)
Ascentis
5.9
Performance plans
ADP Resource (Discontinued)
Ascentis
6.1
Performance improvement plans
ADP Resource (Discontinued)
Ascentis
6.1
Review status tracking
ADP Resource (Discontinued)
Ascentis
6.2
Review reminders
ADP Resource (Discontinued)
Ascentis
6.1
Multiple review frequency
ADP Resource (Discontinued)
Ascentis
5.2

Succession Planning

ADP Resource (Discontinued)
Ascentis
5.4
Create succession plans/pools
ADP Resource (Discontinued)
Ascentis
5.1
Candidate ranking
ADP Resource (Discontinued)
Ascentis
5.4
Candidate search
ADP Resource (Discontinued)
Ascentis
6.1
Candidate development
ADP Resource (Discontinued)
Ascentis
5.1

Recruiting / ATS

ADP Resource (Discontinued)
Ascentis
6.9
Job Requisition Management
ADP Resource (Discontinued)
Ascentis
7.2
Company Website Posting
ADP Resource (Discontinued)
Ascentis
7.5
Publish to Social Media
ADP Resource (Discontinued)
Ascentis
6.8
Job Search Site Posting
ADP Resource (Discontinued)
Ascentis
6.7
Duplicate Candidate Prevention
ADP Resource (Discontinued)
Ascentis
6.1
Applicant Tracking
ADP Resource (Discontinued)
Ascentis
7.3
Notifications and Alerts
ADP Resource (Discontinued)
Ascentis
6.5

Pros

ADP Resource (Discontinued)

  • ADP has an easy to read portal that is easy to navigate. The UI is fairly intuitive and as a user I can find the right information quickly.
  • The ADP portal is flexible in the sense that we can change payroll amounts for special circumstances such as a special bonus or special payout. This allows our payroll team to make the necessary changes right away.
  • The reporting capabilities are quite robust and there are many ways to customize reports that we use for finance, payroll, HR, etc.
No photo available

Ascentis

  • A clean system that is easy to navigate through and change information
  • Ability to grow into the system and customize to our company's tracking needs and changes
  • Robust system that holds a tremendous amount of critical information in one place
Catherine Peterson profile photo

Cons

ADP Resource (Discontinued)

  • ADP organization has too many layers and you often have to speak to multiple people to find the right solution.
  • There doesn't appear to be efficient communication between the internal teams at ADP - the left hand doesn't know what the right hand is doing. Thus, you often have to re-explain your issues.
  • During the implementation of the software, it was not very coordinated. Some contacts were more knowledgeable than others and there was not uniform expertise.
No photo available

Ascentis

  • The product is accessed through a remote desktop. This makes the product extremely slow. So slow sometimes, that the reaction time lags so much that it isn't worth it to make any changes in the system.
  • The bonus and performance modules are not conducive for a successful performance management campaign. There are so many unique situations in our organzation, that these modules can't keep up with all of the intricacies.
  • The support staff has given misguided advice. Perhaps they need to be trained better?
  • We have two different company names, so in the system, we have to select the correct company name in order to view that company's information. It makes it difficult for running reports for the entire organization because you have to run one report in one company code and then select the other company code to run an identical report and then combine the two reports in order to run a report for the entire organization.
Ashley Mattix, CHRS profile photo

Likelihood to Renew

ADP Resource (Discontinued)

ADP Resource (Discontinued) 10.0
Based on 2 answers
I have a lot of experience and trust in this software package - actually any software package from ADP. The training that I have gotten over the years has always been complete and the representatives that I have had over the years are all EXCEPTIONAL! Looking back in the 20 plus years of experience, I can say truthfully there are only 1-3 persons who I would rather not have worked with at ADP. I find their customer service, and phone reps do their best to get the job done. This makes my job easier in the process.
Yolanda Gaytan profile photo

Ascentis

Ascentis 5.7
Based on 9 answers
I love this product and have no plans on changing. Despite how much I like Ascentis, changing providers is an enormous undertaking and not one that I plan on taking on again
Heidi Thomsen profile photo

Usability

ADP Resource (Discontinued)

ADP Resource (Discontinued) 10.0
Based on 1 answer
Really.....I hate to keep repeating my self but I am very confident in any ADP software. They are worldwide and have proven their capabilities throughout the world
Yolanda Gaytan profile photo

Ascentis

Ascentis 7.0
Based on 8 answers
I have used numerous other systems and Ascentis is by FAR the best system I've ever used. I love its ability to customize to your organization's needs!! Would highly recommend to anyone!
Heidi Thomsen profile photo

Support

ADP Resource (Discontinued)

No score
No answers yet
No answers on this topic

Ascentis

Ascentis 7.2
Based on 104 answers
We've always received rapid responses to inquiries from customer service.
Karen Sinette, PHR, SHRM-CP profile photo

In-Person Training

ADP Resource (Discontinued)

No score
No answers yet
No answers on this topic

Ascentis

Ascentis 8.0
Based on 1 answer
First, to clarify our "in-person" training was done mainly through Web-X meetings and conference calls. It was the closest thing we got to as far as an "in-person" training for this software. However, for the large majority of it, this type of training worked out well. We were able to share our screens and the trainer was able to share his/her screen. We could follow along with what we were doing in our database in real time and see how different functions worked and how manipulating our information could produce different results. It was also nice in that it provided for real-time results if something hadn't been coded correctly or we were having issues as to why something wasn't working the way we thought it should be. However, it did have some downsides in that we often had to rely on a conference phone and that made it difficult to hear people on both sides. Also, sometimes the trainers had internet difficulties when working from home and that caused issues with the WebX meetings.
Jennifer Steffens profile photo

Online Training

ADP Resource (Discontinued)

No score
No answers yet
No answers on this topic

Ascentis

Ascentis 6.0
Based on 2 answers
Ascentis HR has a number of online training videos to watch on a number of different topics. I gave it a lower rating because there is not much interactivity with the videos and it seems to cater to really only one or two learning styles. Plus, one has to be pretty motivated to go to a separate area to access the videos and then pull up a specific one to watch it and then learn. From my experience, people know that they are there, many just don't take the time and effort to go find them and actually watch them - especially since the username and password are different from their normal username and password.
Jennifer Steffens profile photo

Implementation

ADP Resource (Discontinued)

No score
No answers yet
No answers on this topic

Ascentis

Ascentis 6.4
Based on 4 answers
Don't skip steps. The customer support for Ascentis HR left it up to us how far we wanted to go with implementation of benefits for example. I was very glad that I elected to go into the detail implementation that I did rather than just doing the basics and waiting until later to complete the process.
Kelly C. Neill, SPHR profile photo

Alternatives Considered

ADP Resource (Discontinued)

ADP is just a well known brand and is fairly affordable. Compared to other software such as Workday, it was a more affordable price point for our budget. However, if we had more resources and time to examine, Workday seems to offer a strong alternative to ADP in terms of payroll, HR, and financial systems. Overall though, there are more consultants knowledgeable about ADP which made it an easier choice for us
No photo available

Ascentis

Ascentis is more user-friendly and has more reports available. ADP has a more user-friendly employee self-service and has more reports readily available.
Jennifer Accilien profile photo

Return on Investment

ADP Resource (Discontinued)

  • We currently use ADP Resource for payroll and some HR only. We have been approached for the 401k and insurance portion of ADP Resource but we have separate third party administrators for those.
  • The customer service is outstanding. I would not change anything.
  • I understand and agree that the employee's would benefit from viewing and making limited changes to their employee record and this will be approached in the next meeting we have with the president of the company.
Yolanda Gaytan profile photo

Ascentis

  • Ascentis HR has had a positive impact on employee satisfaction.
  • The home page of Ascentis is such a great communication tool for our whole Agency!
Suzanne Simmerman profile photo

Pricing Details

ADP Resource (Discontinued)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Ascentis

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

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