Likelihood to Recommend ADP is best if you have a really knowledgeable client rep that has been your contact for multiple sessions. Otherwise, you are forced to reiterate the problems to multiple parties. If you have a dedicated staff member who is knowledgeable of your processes, then ADP is a good resource for payroll needs.
Read full review Docebo [Learning Suite] is a great tool for hosting content when you have a clear idea and path of how you want your users to engage. Essentially, the UI and experience is beautiful and the navigation for users really beats out many other learning platforms but you need to be very deliberate in designing the paths for employees to take. You cannot expect employees and users to intuitively figure out what they need to do within the system. This is a key drawback. What I love is content curation from external sites such as youtube, linkedin, and uploaded videos that can launch all within Docebo -that for us is key to track how much engagement were getting where we couldn't have that on our previous platform.
Read full review Pros It is very simple to process payroll, even from home if needed. I once processed the payroll from Japan. I love that I can balance the payroll and send it knowing it is 100% correct. I can process payroll as late as 6pm and have it back the next day. I really like my ADP representative. I have had 2 and they are very knowledgeable and pleasant to work with. Speaking of the ADP representative.......No matter who answers the phone, if my rep is not available, they are all knowledgeable and even through they are not my assigned rep, they are all pleasant to work with. Read full review PPT import feature is my favorite. It will let you use your existing materials without a hiccup The UI is clean and intuitive. My audience was able to use most of the features with ease All learning analytics are easy to use and analyze offline easily Using the Linkedin Learning inside the platform gave us some time to come up with our own content, as we weren't sitting duck on an empty LMS Read full review Cons The payroll function, while user friendly, was a little confusing starting out. Many codes had to be learned for certain things such as benefits. When running reports, the process was very easy to make a mistake requiring multiple tries to get it correct. Read full review Service and support The LMS is glitchy The company as a whole lacks a fine finish. It is 3 star in all categories and can't achieve excellence Read full review Likelihood to Renew I have a lot of experience and trust in this software package - actually any software package from ADP. The training that I have gotten over the years has always been complete and the representatives that I have had over the years are all EXCEPTIONAL! Looking back in the 20 plus years of experience, I can say truthfully there are only 1-3 persons who I would rather not have worked with at ADP. I find their customer service, and phone reps do their best to get the job done. This makes my job easier in the process.
Read full review Usability Really.....I hate to keep repeating my self but I am very confident in any ADP software. They are worldwide and have proven their capabilities throughout the world
Read full review Docebo won't overwhelm you with technical jargons. If you can make a fairly good assumption from the name of the options
Read full review Support Rating The team is prompt and knowledgeable. It would be nice to have the ability to call and talk to a real person. All problems have been resolved so far, hence no issues.
Read full review Alternatives Considered ADP is just a well known brand and is fairly affordable. Compared to other software such as Workday, it was a more affordable price point for our budget. However, if we had more resources and time to examine, Workday seems to offer a strong alternative to ADP in terms of payroll, HR, and financial systems. Overall though, there are more consultants knowledgeable about ADP which made it an easier choice for us
Read full review Easy navigation. To increase user engagement. Auto assign training.
Read full review Return on Investment Definitely better customer service. When someone called in about their account, I was able to easily access the information and make any changes at a click of a button. Read full review We have many active users taking course content, which is great, but not a measurable ROI on our investment in Docebo. Read full review ScreenShots Docebo Learning Platform Screenshots